Personal work summary of clothing sales shopping guide I
The 20XX year has ended and the work of the new year has begun. As a clothing shopping guide, in order to better face the new year's work, I will summarize my work experience in the past year as follows:
Generally speaking, clothing shopping guide plays an irreplaceable role in the whole clothing sales process. Shopping guide not only represents the external image of the enterprise, but also plays a role in accelerating sales. A good-quality clothing shopping guide should not only be familiar with the goods, but also have enough patience and master some good clothing sales skills.
First, the clothing shopping guide can not only show the clothes to customers well, but also recommend other clothes to customers appropriately to attract customers to buy more clothes they are interested in. In view of this work, I summarize as follows:
1, when recommending clothes, you should have confidence, recommend clothes to customers generously and honestly, and the shopping guide should have sufficient patience and care to make customers trust themselves.
2. Recommend clothes suitable for customers' body shape and taste, make suggestions for customers when choosing clothes, and prompt relevant details to help customers choose.
3. Combine different styles of clothes and explain to customers where each dress is suitable for wearing.
4, recommended according to the characteristics of clothing. Each kind of clothing has different characteristics, such as function, design, quality, etc., and customers should be informed appropriately.
5. Pay attention to skills in conversation. When recommending clothes to customers, the tone should be polite, and then recommend them to customers on the basis of fully listening to their opinions.
6. Observe and analyze the pursuit of different customer preferences, and recommend clothes to customers in combination with the actual situation.
Second, we must pay attention to sales skills. Sales is targeted marketing, and the key lies in mastering sales skills. Clothing sales involve all aspects of knowledge. We should fully understand the function, quality, price, season, fabric and other factors of clothing, and use sales skills to complete sales. Mainly focus on the following links:
1, pay attention to thinking. Understand the occasion of customers buying clothes, the purpose and idea of buying clothes, help customers choose the corresponding clothes and promote sales success.
2, concise, concise. When communicating with customers, the words should be simple and easy to understand. Don't say too professional jargon, try to explain it to customers in common language.
3。 Specific performance. We should recommend clothes according to the actual situation, don't disturb customers when necessary, let customers choose by themselves, and listen patiently and explain carefully when customers consult.
The above is the summary of my clothing shopping guide this year. In the new year, I will continue to work hard, keep learning, absorb work experience, constantly improve my working methods, and strive for more brilliant sales of the company.
Personal work summary of clothing sales shopping guide II
Since I entered XX clothing store, I have studied modestly, worked hard, summed up experience and made some achievements. At work, I gradually realized that if you want to do a good job in clothing shopping guide, you have to be strict with yourself. Here, I make a 20 12 work plan to motivate myself and achieve good results:
1. Under the leadership of the store manager, unite the store friends and build a relatively stable sales team with you: sales talents are the most valuable resources, and all sales achievements come from having a good sales staff. Building a united and cooperative sales team is the foundation of our store. Building a harmonious and lethal team in the future work is the main goal of me and all our shopping guides.
Second, warm service. We should face every customer with full enthusiasm. Pay attention to communication skills with customers, grasp customers' purchasing psychology, and serve customers wholeheartedly.
Third, be familiar with clothes. Understand the characteristics of every dress in our store, and fully understand the style, model, color, price, fabric and suitability for people.
Fourth, develop the habit of finding and summarizing problems and constantly improving yourself: the purpose of finding and summarizing problems is to improve your overall quality, find and summarize problems in your work, put forward your own opinions and suggestions, and raise your sales ability to a new level.
Fifth, according to the sales task assigned by the store, resolutely complete the xx million turnover task assigned by the store, and decompose the task into weekly task and daily task according to the specific situation; Break down the weekly and daily sales targets to each of our shopping guides and complete the sales tasks in each time period. And strive to improve sales performance on the basis of completing sales tasks.
I think the development of our xx men's clothing store is inseparable from the comprehensive quality of all employees, the guidance of the store manager and team building. Establishing a good sales team and having a good working mode and working environment are the key to work.
Personal work summary of clothing sales shopping guide III
A month has passed. After this month's internship, I will summarize my work and experience as follows. I hope you can give me guidance and advice.
In the process of clothing sales, salespeople play an important role. It is very important for salespeople to master clothing sales skills, so we are required not only to do well, but also to strive for perfection and constantly improve ourselves in order to do better.
Usually, I feel confident in recommending clothes and recommending clothes to customers, so that customers will have trust in clothes. When recommending, we should explain the goods to customers and recommend suitable clothes according to their actual and objective conditions.
Gestures should be made at the same time of recommendation, so as to be considerate. When selling clothes, we should introduce the topic to clothes. Colleagues pay attention to customers' reactions in order to promote sales appropriately. Then it is about the advantages of clothing, which is convenient for selling goods. In a word, recommendation skill is something that our sales staff must do well, and good service can make customers tempted and achieve the purpose of sales.
In addition, our entire sales staff is a team and needs team spirit. Excellent cooperation is also essential for sales, so it is also important to get along with colleagues. Everyone respects each other and lives in harmony. Only by making progress can our team cooperate happily, make progress together and achieve a win-win goal.
This is all I have learned in this month. I hope that all leading colleagues will give me advice and guidance and work together in the days to come. Thank you.
Whether you are the leader of a single team or the manager of multiple teams, team management is an important part of your authority.
For everyone involved in team management, Team Management is an indispensable and important reading. It provides you with the skills and team management experience and knowledge needed to realize the plan, build trust among team members, stimulate the maximum potential of the team, and creates favorable conditions for your professional management team. In addition, the team management summary 10 1 provides you with important and practical team management experience.
There is a self-evaluation exercise in the second half, which allows you to correctly evaluate your leadership ability and improve your shortcomings. Understand that teamwork is the foundation of all successful management. Whether you are a novice or a senior manager, managing the team well is an important and inspiring challenge for you.
1. Remember: every member can make some contribution to the team.
2. Carefully set team goals and take them seriously.
Remember that members should support each other.
4. Break down long-term goals into many short-term plans.
5. Set a clear deadline for each plan.
6. Decide as early as possible what kind of team is suitable for your goal.
7. Strive to establish a strong and close relationship with other team members.
8. Find a heavyweight who can improve the morale of the team.
9. Always remind team members that they are all part of the team.
10. Focus the team's attention on fixed measurable goals.
1 1. Strengthen the team with the powerful power of friendship.
12. When choosing leaders, we should grasp the principle of meritocracy.
13. Leaders should have a strong sense of team mission.
14. Reward excellent performance, but never tolerate mistakes.
15. Remember, every team member looks at the problem from a different angle.
16. When recruiting team members, we should pay attention to their growth potential.
17. Pay close attention to the lack of relevant experience of team members.
18. Inappropriate members should be removed from the team.
19. Find people who can handle interpersonal relationships well and cultivate them. Forming a team is the main job of a leader. Make sure your team has clear goals and sufficient resources to achieve them. Treat team members with an open and fair attitude.
20. Setting challenging goals should be considered according to the deadline.
2 1. When setting goals, consider the individual work goals of members.
22. The failure of the plan jeopardizes the success of the whole plan.
23. Insist on getting information technology support, which can provide you with what you really need.
24. Treat consultants outside the team like team members.
25. Let the sponsors of the team know the progress of the work.
26. Avoid "hands-on" unless you are sure that no one can do it.
27. Don't entrust unnecessary work, you'd better get rid of it.
28. Give the team the power to make their own decisions.
29. Encourage team members to make positive contributions.
30. Always affirm, publicize and celebrate the success of the team.
3 1. Find a demonstration that makes it easy for members and teams to understand the daily work progress.
32. Encourage members to establish working partnerships.
33. Encourage people who are born with leadership skills, and guide and cultivate their leadership skills.
34. Never deny the opinions of the team without explanation. On the contrary, the explanation should be frank and the reasons should be sufficient.
35. Ensure that the team keeps in touch with customers.
36. Let the team know who is in charge with a confident and positive attitude, but avoid giving people a sense of threat.
37. Try to make a good impression on the new team in real time, but don't rush it.
38. If you ask others for advice, you should not only welcome it, but also do it. To improve the efficiency of the team, the only condition for the team to achieve its due efficiency is that each member should learn to concentrate. You must understand the team's ability to ensure the success of the team.
Summary of Personal Work of Clothing Sales Shopping Guide IV
20XX is also a bumper harvest year. In August, the large-scale sale was a complete success, giving full play to the team's strength in the performance breakthrough records again and again. We are proud and honored to have such a team.
In the past year, customer complaints have also occurred from time to time. For example, a few days ago, although things have been satisfactorily resolved, as shopping guides, we should also consider whether there are any shortcomings in our work. We will remind customers to inspect the goods carefully in the future work, avoid similar customer complaints as much as possible, and handle customer complaints more calmly in the future. Understand that solving things in the bud is also something we need to improve.
I am honored to participate in the "Saint Amethyst" speech contest held by our company on behalf of our second operation department. In this activity, I learned a lot and found that people's potential is infinite. As long as you are willing to work hard, you will be rewarded if you are willing to pay. I have been able to break through myself and beat myself in speeches on stage again and again, which is also my greatest achievement in the past year.
What's more gratifying is that my counter was rated as the store with the highest annual growth rate in Hangzhou, which is an honor and an affirmation of our work. Besides happiness and excitement, I feel the deepest pressure. How can we achieve better results in 20XX? For the future 20XX, our countermeasures will focus on the following aspects:
A: Actively cooperate with the promotion activities of shopping malls to improve sales performance.
B: Sufficient supply, strive for sufficient supply to meet customer demand.
C: Improve service quality, serve attentively, minimize the occurrence of customer complaints and maintain brand image.
D: Improve customer data, focus on cultivating new customer groups, improve customer data, and turn new customers into loyal customers; Pay more patience and care to old customers and let them bring new customers to spend.
F: Improve sales skills, and regularly let the company conduct professional knowledge training for shopping guides, strengthen their own quality and improve personal sales performance.
I believe that I will continue to work hard in my future work, although I sometimes make some minor mistakes in discipline. Because no one is perfect and mistakes are inevitable, I won't be too hard on myself. But I believe that as long as I stay in my post for one day, I will go all out, put all my energy and ability into my work and make persistent efforts to achieve better results in 20XX. I believe I can do it well!
Summary of Personal Work of Clothing Sales Shopping Guide V
Sometimes I really feel that it is very hard to do shopping guide, especially to do home appliance sales. In the ever-changing product update, there is too much knowledge to learn. In the highly competitive industry, we should try our best to achieve sales and complete the task. There seems to be no time to calm down in my memory, so I sat down and wrote something. At this moment, I began to look back on my whole year's journey of 20xx, and a feeling of hardship came to me. Although I am always busy in my memory, my heart is still full of happiness and gratitude.
I have been selling color TV sets for four years, and I have never seen anything like this year. The price was adjusted three times a month, and the whole price came down. Besides, business is surprisingly difficult to do. The strange activities of chain stores in Dalian are still going on, which has a great influence on me. Facing the severe test, I persist step by step and strive to survive with indomitable personality spirit. In this case, what I think is: I want to do better than usual, impress customers with better service, excellent goods and preferential prices, infect customers with passion, warm customers with sincerity, and make them become my repeat customers and admirers.
As a shopping guide, my duty is to serve every customer well. Facing the pressure, I think more about how to increase sales and how to be invincible in the sales assessment of various stores. I often tell myself not to relax. The most taboo in sales is carelessness. In order to make myself full of excitement, I will try to get up in the morning and smile in front of the mirror. Every time I make a deal, there is always a pleasure in it. I always pay close attention to the monthly sales of other stores, because I believe that opportunities are reserved for those who are prepared, know yourself and know yourself.
I pay great attention to every class the trainer tells me and take notes. I think learning shopping guide is more professional and convincing. The products in the home appliance industry are changing with each passing day, especially color TV, which has developed from ordinary CRT TV to digital flat-panel TV, and then to the digital HD era. Now, flat-screen TV is gradually changing. In just over two years, there have been more than ten color TV brands, and each brand is trying its best to tap its own selling point and attack its competitors. How can we give full play to our strengths and attack our opponents' weaknesses? I have also thought of many ways and made a lot of efforts. I have always been deeply proud of the excellent team in our electrical appliance city. People who go out from our team take the lead in other stores. I learned from them the professionalism of fighting for every set and never letting go of any business. Everyone consciously and voluntarily uses the rest time to work overtime to increase sales, every day! Everyone thinks of one thing, that is, trying to make every sale, and that great cohesion often touches me. Every holiday, the voice of every employee in the store is hoarse, but everyone's face is excited and active.
Our share of xx color TV in the whole appliance store is not inferior, far ahead. In 20xx, I handed in a positive answer sheet. The business world is like a battlefield. In the unpredictable home appliance industry, I will continue to study and work hard, and complete my answer sheet in 20xx with a more dedicated and professional spirit. I want to encourage all my friends engaged in marketing.
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