(1) High aviation accident insurance service
ICBC will give you up to 4 million yuan of aviation accident insurance, so that you can have no worries when you travel frequently. (For details, please click to read the aviation accident insurance service manual. )
Travel inconvenience insurance
Insurance amount for flight delay (more than 6 hours): domestic 500 yuan/trip, overseas 1 1,000 yuan/trip, totaling 5,000 yuan/year;
Luggage delay (more than 6 hours) insurance coverage: domestic 200 yuan/time, foreign 500 yuan/time, a total of 1, 000 yuan/year;
Insurance amount for lost baggage (more than 24 hours): 65,438 yuan+0,000 yuan/time in 500 yuan and overseas, totaling 5,000 yuan/year.
(Note) When you use Peony Platinum Credit Card to pay all your commercial passenger plane tickets or not less than 80% of the tour fare, you can get the travel inconvenience insurance presented by ICBC, which includes flight delay insurance, baggage delay insurance and baggage loss insurance. (For details, please click to read the Travel Inconvenience Insurance Service Manual. )
International SOS service (exclusive to Peony Platinum Credit Card (UnionPay brand, MasterCard brand and Visa brand))
ICBC cooperates with the internationally renowned SOS Rescue Center to provide you with exclusive services such as 24-hour telephone family doctor, international and domestic emergency medical rescue and international tourism assistance. , so that you can get intimate medical care and effective emergency assistance anytime and anywhere.
For details of service contents and fees, please refer to the SOS Service Manual of Platinum Credit Card of Industrial and Commercial Bank of China.
Airport and high-speed rail VIP room services
China Industrial and Commercial Bank of China provides airport and high-speed rail VIP room services for ICBC Platinum Credit Card customers. As long as you show your platinum card, you can use the airport and high-speed rail VIP room designated by ICBC for free, which will make your journey more distinguished and comfortable.
(2) ICBC officially opened the 4000095588 Platinum Card VIP Line, which is a platinum-level exclusive service line specially designed for ICBC Platinum Card customers.
★ Features of Platinum Card VIP Line Service:
Powerful self-service: You can set a personalized menu according to your daily card demand, self-service is under your control, and you can enjoy personalized credit card service. ※.
Intimate manual service: Your phone is answered by the customer service representative who served you last time, which makes you feel more cordial and experience the exclusive account manager service. ※.
Flexible credit limit: according to your requirements, we will provide you with timely and effective temporary credit limit adjustment services. ※.
Flexible credit line
We will provide you with timely and effective temporary credit line adjustment service.
Entrusted agency service
Within a certain business scope, you can appoint a secretary or relative to handle relevant business for you in advance, so that you can enjoy a comfortable life.
Year-end financial statements
At the beginning of each year, we will provide a summary report on the annual card use, which will comprehensively analyze your platinum card use in the previous year to help you manage your finances easily.
VIP customer service centers around the world
We have set up 150 VIP customer service centers in 94 domestic cities such as Beijing, Shanghai, Guangzhou and Shenzhen, and four VIP customer service centers in Hong Kong, Macau, Jakarta, Indonesia and Frankfurt, Germany, to provide you with better and more professional services. More VIP customer service centers are expanding, please pay close attention to ICBC website. For the list of VIP customer service centers, please refer to the Peony Platinum Card User Guide.
Vip channel service of wealth management account at any outlet
Holding the Peony Platinum Card to handle business in any branch of ICBC, you can enjoy the quality service equivalent to ICBC's wealth management account or wealth management VIP room service.
Internet Banking VIP Edition "Five Professional Services"
Peony Platinum Card can be directly upgraded to a silver VIP customer of ICBC's online banking after opening the card, and enjoy the five special services provided by ICBC's online banking VIP Edition: exclusive interface, exclusive channel, exclusive discount, exclusive product and exclusive service. Among them, "exclusive product" is a wealth management product issued separately for VIP customers, and "exclusive service" is our exclusive online service specially provided for your professional team.
Exclusive courtesy of ICBC Express Centurion Platinum Card
24-hour platinum card account manager service.
You only need to dial 4000095588 and enter your ICBC Express Centurion Platinum Card number according to the voice prompt, and you can get the exclusive quality service provided by the professional ICBC Express Centurion Platinum Card Account Manager.
Relax and savor life.
Global preferential merchant privileges
Top hotels, Zunshang clubs, luxury restaurants and famous shops can enjoy the distinguished courtesy of global platinum card preferential merchants by choosing platinum card.
Baijinka club
You will become a member of the Platinum Card Club, and we will organize various club activities regularly, where you can make friends with successful people from all over the world.
(3) Exclusive courtesy of ICBC Express Centurion Platinum Card
(1) 24-hour concierge service
No matter which city or corner of the world you are in, the concierge service team of ICBC Express Centurion Platinum Card will serve you wholeheartedly. Excellent service covers almost all fields, such as tourism, entertainment, activity planning, emergency treatment and so on. Please believe me, whatever you expect.
(2) VIP room service at the airport
In China, as a high-quality customer of ICBC, you can enjoy the waiting service provided by nearly 50 airport lounges of ICBC all over the country.
(3) High travel insurance service
You can get a travel insurance package of up to150,000 yuan, including aviation accident insurance, traffic accident insurance, trip shortening insurance, document loss insurance, travel delay insurance and baggage delay insurance, just by paying the full air ticket or 80% of the tour fare with the Centurion Platinum Card. Insurance services also include you, your spouse and children. (Note: The spouse and children must travel with the cardholder. No matter where you travel in the world, insurance is always with you.
(d) Global SOS exclusive services
To provide you with exclusive services such as emergency medical rescue and international travel assistance at home and abroad.
China Industrial and Commercial Bank Platinum Credit Card SOS Service Manual
(5) Road rescue service
To provide you with road rescue services in China, Hongkong and Macau, including on-site maintenance, battery charging, free water supply, emergency oil delivery, key delivery, fuel delivery and free trailer for mechanical failure. The rapid response rescue service allows you to travel freely and smoothly.
B. Exclusive courtesy of ICBC Express Centurion Platinum Card
Golf service
You can enjoy a 50% discount on the green fees of more than 2,550 golf courses in 1 10 countries, be invited to participate in special event days, and enjoy VIP treatment all year round. Whether you are a professional golfer or a golf enthusiast, the Platinum Card of ICBC Express Centurion can take you on the green lawn and enjoy golf.
Selected preferential merchants
We create a high-quality platinum life for you, select preferential merchants, provide you with diversified preferential services, show your prominent identity and status, and let you enjoy special courtesy. For details, please call the 24-hour VIP service hotline of ICBC Express Centurion Platinum Card at 4000095588 or visit the exclusive website of www.americanexpress.com.cn/icbc-platinum.
(4) Other services of Peony Platinum Credit Card (UnionPay standard)
Golf service
ICBC provides you with preferential golf services, including preferential booking, preferential merchants, famous teachers and business golf. You can enjoy preferential booking services for more than 200 golf courses across the country.
B Zunshang Platinum Credit Card (UnionPay brand) special service
Golf service
ICBC cooperated with China UnionPay to provide you with more than 200 preferential golf course reservations, golf invitational tournaments and other services from July 20th11. At the same time in Beijing, Shanghai, Guangzhou, Shenzhen to provide you with free golf driving range, free green fees and other services.
Platinum secretary of unionpay
400-62-955 16 is the exclusive service hotline provided by China UnionPay for Zunshang Platinum cardholders, which provides services from 8: 00 to 24: 00 365 days a year. Zunshang Platinum Cardholders can dial this number and enter the card number of ICBC Zunshang Platinum Card, and then they can enjoy the service of UnionPay Platinum Secretary, which provides platinum cardholders with reservation services such as business travel, ticketing, catering, golf and tennis. In addition, you can also enjoy the exclusive personalized value-added services and intimate multilingual services of Zunshang Platinum Card holders.
Tennis club
In order to provide you with preferential tennis court reservation service, we have launched the first batch of tennis course training, free tennis and youth tennis summer camp services in Beijing, Shanghai, Guangzhou and Shenzhen. On this basis, tennis invitational tournaments for tennis lovers will be held in Beijing, Shanghai, Guangzhou and Shenzhen from time to time.
Wine club
Provide you with wine club services covering Beijing, Shanghai, Guangzhou and Shenzhen. Wine Club takes "taste life and cultural collection" as its service core, and provides high-end cardholders with rights and services such as wine tasting, world wine culture tour, wine knowledge training, limited collection of famous wines, and special products.
Female club
Provide you with women's club services covering Beijing, Shanghai, Guangzhou and Shenzhen. The club takes "women's health and physical and mental happiness" as its service core, and provides a leisure place and spiritual post for women with culture, taste and similar interests.
Boutique shopping guide
To provide you with online boutique shopping guide service, the first batch will launch Taiwan Province specialty food, Taiwan Province high-quality boutique and exquisite customized products, provide online recommendation, introduction, inquiry, reservation, payment and delivery services, and will launch exclusive service products for Platinum cardholders.
Air ticket booking
We will provide you with ticketing booking services covering more than 20 key cities across the country, including the inquiry, booking, payment and distribution of tickets for performances, dramas and concerts, and will launch exclusive service products for platinum cardholders.
Peony Platinum Credit Card (UnionPay standard) service
Annual fee discount service
If the accumulated credit card spending of your foreign currency account reaches 200,000 yuan or equivalent foreign currency in the current year (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), ICBC will take the initiative to reduce the annual fee of the main and secondary cards for you this year.
If the accumulated credit card spending of your foreign currency account in the current year does not reach RMB 200,000 or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), you can exchange credit card points for annual fees. One-year annual fee for convertible platinum card with accumulated credit card points of 654.38+0.4 million; One-year annual fee for a convertible Platinum supplementary card with credit card points of 70,000 points, and the points can be exchanged for multi-year annual fees at one time.
Platinum card customers who spend a total of 4 million yuan or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that cannot accumulate points) can be given a permanent annual fee-free discount for their main and secondary cards.
Free of six kinds of service charges.
As a platinum card customer, you will enjoy the following privilege of fee reduction and exemption: fees for withdrawal and transfer in different places in China, fees for deposit and withdrawal and transfer in different places in China, fees for bill adjustment, fees for bill supplement, fees for letter express delivery and fees for loss reporting.
Tips:
Online consumption, house purchase, car purchase, wholesale, public welfare and other businesses identified by ICBC as unable to accumulate points will not be awarded points.
D Zunshang Platinum Credit Card (UnionPay brand) service
Annual fee discount service
If the accumulated credit card spending of your foreign currency account reaches 200,000 yuan or equivalent foreign currency in the current year (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), ICBC will take the initiative to reduce the annual fee of the main and secondary cards for you this year.
If the accumulated credit card spending of your foreign currency account in the current year does not reach RMB 200,000 or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), you can exchange credit card points for annual fees. One-year annual fee for convertible platinum card with accumulated credit card points of 654.38+0.6 million; One-year annual fee for convertible platinum supplementary card with accumulated credit card points of 80,000 points, and the points can be exchanged for multi-year annual fees at one time.
Platinum card customers who spend a total of 4 million yuan or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that cannot accumulate points) can be given a permanent annual fee-free discount for their main and secondary cards.
Free of six kinds of service charges.
As a platinum card customer, you will enjoy the following privilege of fee reduction and exemption: fees for withdrawal and transfer in different places in China, fees for deposit and withdrawal and transfer in different places in China, fees for bill adjustment, fees for bill supplement, fees for letter express delivery and fees for loss reporting.
Tips:
Online consumption, house purchase, car purchase, wholesale, public welfare and other businesses identified by ICBC as unable to accumulate points will not be awarded points.
(5). Peony Platinum Credit Card (Visa brand)
VISA platinum secretarial service
VISA Platinum Secretary will provide global travel or entertainment assistance services to customers and provide multilingual support.
Peony Platinum Credit Card (visa brand) service
Annual fee discount service
If the accumulated credit card spending of your foreign currency account reaches 200,000 yuan or equivalent foreign currency in the current year (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), ICBC will take the initiative to reduce the annual fee of the main and secondary cards for you this year.
If the accumulated credit card spending of your foreign currency account in the current year does not reach RMB 200,000 or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), you can exchange credit card points for annual fees. One-year annual fee for convertible platinum card with accumulated credit card points of 654.38+0.6 million; One-year annual fee for convertible platinum supplementary card with accumulated credit card points of 80,000 points, and the points can be exchanged for multi-year annual fees at one time.
Platinum card customers who spend a total of 4 million yuan or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that cannot accumulate points) can be given a permanent annual fee-free discount for their main and secondary cards.
Free of six kinds of service charges.
As a platinum card customer, you will enjoy the following privilege of fee reduction and exemption: fees for withdrawal and transfer in different places in China, fees for deposit and withdrawal and transfer in different places in China, fees for bill adjustment, fees for bill supplement, fees for letter express delivery and fees for loss reporting.
Tips:
Online consumption, house purchase, car purchase, wholesale, public welfare and other businesses identified by ICBC as unable to accumulate points will not be awarded points.
(6) Other services of Peony Platinum Card (MasterCard brand)
Global airport VIP room service
VIP room priority user guide
Customers who hold the PP card issued by ICBC in the early stage can continue to enjoy the VIP room service of PP card at the global airport. ICBC adjusted the value-added service of PP card airport VIP room. For details, please contact Platinum Card VIP Line 4000095588.
Important Notice on the Adjustment of Value-added Services in the VIP Room of Industrial and Commercial Bank of China PP Card Airport
Peony Platinum Credit Card (MasterCard Brand) Service
Annual fee discount service
If the accumulated credit card spending of your foreign currency account reaches 200,000 yuan or equivalent foreign currency in the current year (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), ICBC will take the initiative to reduce the annual fee of the main and secondary cards for you this year.
If the accumulated credit card spending of your foreign currency account in the current year does not reach RMB 200,000 or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), you can exchange credit card points for annual fees. One-year annual fee for convertible platinum card with accumulated credit card points of 654.38+0.6 million; One-year annual fee for convertible platinum supplementary card with accumulated credit card points of 80,000 points, and the points can be exchanged for multi-year annual fees at one time.
Platinum card customers who spend a total of 4 million yuan or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that cannot accumulate points) can be given a permanent annual fee-free discount for their main and secondary cards.
Free of eight kinds of service fees
As a platinum card customer, you will enjoy the following privilege of fee reduction and exemption: fees for withdrawal and transfer from different places in China, fees for deposit and transfer of domestic cards from different places to your own credit card, fees for bill adjustment, fees for express mail, fees for loss reporting, fees for loss reporting of PP cards and fees for replacement of PP cards.
Tips:
Online consumption, house purchase, car purchase, wholesale, public welfare and other businesses identified by ICBC as unable to accumulate points will not be awarded points.
(7) Other services of Peony Platinum Credit Card (American Express brand)
Overseas airport VIP room service
You can also enjoy the VIP room service of overseas airports provided by Huanya Airport Service Management Co., Ltd. for free when you show your Peony Platinum Card. Platinum card holders can enjoy it. When colleagues use the VIP room service at overseas airports, colleagues over 3 years old can enjoy a 30% discount, and children under 3 years old are free.
Guide to the use of VIP rooms at overseas airports
Platinum card support service
China Industrial and Commercial Bank cooperates with American Express and international SOS Company to provide you with 24-hour health hotline service and global medical and travel assistance services, so that you can get intimate health care and effective emergency assistance at any time and any place. You can always call the Platinum Card Support Service Hotline at 400-8 190- 168 for help. Please refer to the Peony Platinum Card User Guide for specific platinum card support services and fees.
Peony Platinum Credit Card (American Express Brand) Special Service
Butler service
Provide you with a full range of butler services, including all kinds of personal assistants and life butler services. You only need to call the butler service hotline (400-8 190- 168) to get tickets for major sports events and top entertainment activities around the world. Book luxury yachts, private jets, and test-drive racing experiences of sports cars; Purchase designated luxury goods or rare products on a global scale; Looking for gifts, souvenirs and delivery; In the event of major epidemics and natural disasters, we will assist cardholders to provide services such as safe transfer, fully meet your personalized needs, and let you enjoy the extraordinary experience brought by Peony Platinum Card.
The specific content of butler service
Exclusive travel
Take advantage of American Express's powerful tourism resources to provide you with exclusive overseas travel services. You only need to call the service hotline (400-8 190- 168) to put forward your travel needs, and we can arrange exclusive overseas travel routes and related travel services for you, such as arranging someone to accompany you to shop in world-famous metropolises to meet your personalized travel needs.
Portal network platform
This platform is a special preferential merchant and exclusive service website created by American Express for Peony Platinum cardholders. You can browse relevant offers and exclusive services on this website, and make service reservations through the butler service hotline.
Entré Network Platform Website www.entre.com/icbc
Golf 5S service
ICBC cooperates with Eagle King Business Technology Co., Ltd. to provide you with 1872 golf 5S service, including reservation service, tournament service, supplies service, information service and travel service.
Golf 5S service content
Peony Platinum Credit Card (American Express brand) service
Annual fee discount service
If the accumulated credit card spending of your foreign currency account reaches 200,000 yuan or equivalent foreign currency in the current year (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), ICBC will take the initiative to reduce the annual fee of the main and secondary cards for you this year.
If the accumulated credit card spending of your foreign currency account in the current year does not reach RMB 200,000 or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that ICBC has determined cannot accumulate points), you can exchange credit card points for annual fees. One-year annual fee for convertible platinum card with accumulated credit card points of 654.38+0.6 million; One-year annual fee for convertible platinum supplementary card with accumulated credit card points of 80,000 points, and the points can be exchanged for multi-year annual fees at one time.
Platinum card customers who spend a total of 4 million yuan or equivalent foreign currency (excluding online consumption, house purchase, car purchase, wholesale, public welfare and other businesses that cannot accumulate points) can be given a permanent annual fee-free discount for their main and secondary cards.
Free of six kinds of service charges.
As a platinum card customer, you will enjoy the following privilege of fee reduction and exemption: fees for withdrawal and transfer in different places in China, fees for deposit and withdrawal and transfer in different places in China, fees for bill adjustment, fees for bill supplement, fees for letter express delivery and fees for loss reporting.
Tips:
Online consumption, house purchase, car purchase, wholesale, public welfare and other businesses identified by ICBC as unable to accumulate points will not be awarded points.