1. First of all, the post background: At first, this post was not born to realize the teaching or service function, but to supervise teachers not to take students away (especially in the era when personalized education institutions are still carrying out the above-mentioned teaching forms, they have not got rid of the tutor intermediary in essence). Later, in the process of industry development, this position was given the function of service and secondary sales.
2. The main work indicators of the existing learning management section of the head teacher are: renewal fee (including renewal fee for the same subject and renewal fee for new subjects), referral, class consumption and fee refund control. Customer service is the working process to achieve the above three indicators.