Time flies like water, and a piece of work is over. I believe everyone has gained a lot since this time. It's time to write a work summary and analyze the past work. However, I found that I didn't know what to write. The following is a summary of my nursing work in the second half of the year (5 general remarks), hoping to help everyone.

Summary of nursing work in the second half of the year 1 1. Nursing management

1, continue to deepen the comprehensive management form of holistic nursing and quantitative management in parallel, adjust the work focus in time in view of the difficulties and focus problems existing in nursing work, and insist on integrating the humanistic nursing concept of "patient-centered" into more practical and detailed work details.

2, adhere to the secondary management of the hospital, do a good job in the inspection and supervision of the head nurse management, ask the head nurse to reflect the daily work in the form of work log, and evaluate the head nurse management.

3. Explore the reasonable nursing service mode under the system of "patient first doctor". When conditions are ripe, we are prepared to adopt the model of medical optimization combined service group to increase the unity of medical services and meet the medical needs of patients.

4. Try out the qualification certification system for competent nurses to achieve two purposes. First, apply the nursing backbone satisfied by patients to the clinical front line to ensure the "high quality" of nursing services; The second is to realize the hierarchical management of nursing team, what kind of position is there for quality, and mobilize the enthusiasm and initiative of nursing staff in work and study from the mechanism.

5. Microcomputer management should make nursing service convenient and fast in three places. First, it is necessary to help patients inquire about hospitalization expenses in time, so that patients can "know consumption"; Second, the use plan of medical equipment is clearly defined and distributed to departments, which further ensures the time for nurses to stay in the ward for patients and serve the ward; Third, efforts should be made to coordinate the electronic processing of some nursing forms to further improve the legal value of clear, timely, original, objective and accurate nursing records.

6. In view of the long-standing problems of basic nursing, limited quality assurance of first-class nursing and inadequate service for inpatients, we are going to try out the nursing system to solve several practical problems in patients' physiology and life, so that patients can feel at home while enjoying professional nursing services.

7. With regard to the staffing of nursing staff, efforts should be made to ensure the staffing of 80% beds to ensure the stability of the nursing team. Other special cases are solved by clinical nurses according to the actual bed utilization rate, which avoids the waste of nursing resources and is conducive to the normal continuous training of professional courses and the quality of professional services.

8, nursing team to continue standardized training:

(1) Strengthen etiquette, body and action norms through centralized teaching, and create a civilized and polite nursing image;

(2) Taking the Regulations on Handling Medical Accidents as the leading content, combining with clinical examples, we should carry out nursing safety education and study rules and regulations, strengthen the legal awareness of nursing staff, start from the things around us and at hand, and carry out standardized training for nursing teams in combination with the two places, so as to build a nursing professional team with legal awareness and civilized service.

9. The head nurse's ability to "manage money as a housekeeper" should be further strengthened. She can take advantage of appropriate opportunities to study, communicate and visit well-run hospitals for a short time, so that nursing managers can explore and think rationally and actively about the organic combination of high-efficiency and low-consumption business accounting and professional services, and then gradually adopt reasonable management methods.

10, summarizing the management experience of employing nurses over the years, and further improving the management system, so as to further mobilize the enthusiasm of the staff, ensure the relative stability of the nursing team, and be conducive to the construction of nursing professional and technical level.

Second, enterprise management.

1, further deepen the concept of holistic nursing, pursue "patient demand as service orientation" in management mode, pay attention to knowledge updating in business, actively absorb multidisciplinary knowledge, emphasize knowledgeable, law-abiding, civilized and standardized services in team building, create a good training environment for patients, and gradually train nursing staff to become managers, educators, caregivers and researchers of patient health.

2. Strengthen the effect of the head nurse's rounds, and require the head nurse to strengthen the management and technical guidance for newly admitted patients and critically ill patients in administrative management and business training. Carefully find out the shortcomings of nursing staff's service, patiently help and give examples to improve the ability of nursing staff to apply what they have learned, improve the comprehensive quality of nursing team, guide and cultivate the comprehensive analysis ability of integrating theory with practice and the ability to deal with detailed problems.

3. Adjust the time, method and content of nursing rounds, carefully analyze and summarize the medical records (cases) after rounds, focus on rounds, correct problems in work in time, and adjust the focus of work.

4. Business learning and continuing medical education programs focus on integrating theory with practice and applying what they have learned. Carry out targeted business training in places such as disease nursing routine, specialist nursing, first aid skills and basic operation techniques, and strengthen the nursing learning effect through "learning what is missing" and "talking about what is practical".

5. Adhere to the three-level quality control of medical record management with the emphasis on the second-level quality control, ensure the unity of patient information and illness dynamics through ward rounds, and work hard on the objectivity, timeliness and originality of nursing records to enhance the authenticity, reliability and scientificity of nursing records.

6. Guide nurses to understand new nursing technologies and projects, encourage nurses to participate in nursing research, actively accumulate information and write nursing papers.

7, encourage nursing staff on-the-job training, through self-study examination and other methods to improve academic qualifications, improve knowledge level, improve the intelligent structure of nursing team.

Third, on-the-job training.

1. Focusing on common clinical knowledge and skills, the learning principle is "learn what you lack". The head nurse is working out a business training (learning) plan according to the actual situation of the department, organizing business learning in a timely and focused manner, and paying attention to the effect of each study rather than the way.

2, the focus of nursing skills training

(1) eighteen standardized nursing operation training, especially for new employees and temporary workers;

② Common first aid skills;

③ Rehabilitation skills and techniques involved in health education.

3. Taking "comprehensive ability examination" as the qualification of the nurse in charge and "certification" as an opportunity to mobilize the initiative of nurses in learning.

4. Counterpart support: obstetric midwifery and cardiology.

5. Off-campus study: arrange two nursing staff in the first department and two in the emergency department to participate in emergency professional study for three months.

6. Through counterpart support and off-campus study programs, we will strive to substantially improve hospital nursing intensive care and ECG identification.

Summary of nursing work in the second half of the year: 2 1, improvement of ISO9000 quality standard document.

Strict implementation of ISO9000 document is the fundamental guarantee to improve nursing quality and ensure patient safety. According to the requirements of hospital comprehensive objectives, the nursing department runs ISO9000 quality standard documents, which makes nursing management gradually standardized, institutionalized and legalized, and makes the responsibilities of nursing staff concrete and documented. The management of nursing unit has been further strengthened, and the procedures of each nursing link have been continuously improved.

Quality control of nursing service is the core of quality management. Through quality control, some unhealthy conditions can be blocked and changed, so that the nursing quality is always in a state that meets the requirements of quality standards. Establish the policy of putting prevention first and shift the focus of work from post-inspection to pre-control. Further improve the Work Instruction of Nursing Department, formulate various emergency plans, revise the writing norms of nursing documents according to the actual situation, improve the norms of placing articles and equipment in nurse stations, treatment rooms and disposal rooms, determine the content of implementing nursing hotel services, and revise the safety education system and head nurse's rounds system, so as to make all work have rules to follow.

The control scope of nursing quality standard includes all nursing links, such as guidance to newly admitted patients, implementation of doctor's orders, various treatments and nursing, health education, discharge guidance, patient satisfaction survey, etc. Through the control of nursing quality standards, the continuous improvement of nursing quality management has been realized, and the nursing error rate has been continuously reduced, which has won the trust of patients and brought good economic and social benefits to the hospital.

2. Carefully organize the operation and implementation of the nursing quality system.

In order to run ISO standard in nursing quality management, so that every link can be controlled, and finally realize the goal of treatment, treatment and nursing for inpatients. The nursing department gives full play to the role of quality control organization composed of head nurses, ward nursing quality teams and old experts, organizes regular and irregular inspections, supervision and guidance every month, and pays close attention to the implementation of the system. The quality control organization of the nursing department conducts inspection once a week, and the nursing department organizes a major inspection at the end of each month. Ward nursing quality group checks the work of nurses in each class every day. The head nurse visits the ward at least four times a day to closely observe the changes of each patient's condition and ideological trends, find problems and solve them in time, understand the patient's satisfaction with nursing work and solve the patient's needs. Implement the whole process of guiding doctors, grouping nursing and the nurse in charge responsibility system to provide patients with full-process quality nursing services.

The nursing department makes rounds with the business dean once a week to understand the clinical needs, nurses' business learning and nursing document writing. The nursing department insists on making rounds in holidays, critically ill patients and visiting wards at least twice a week and once a month at night, so as to find out the problems in nursing work in time. Nurses make rounds at night every week 1 time, and conduct a patient satisfaction questionnaire survey at the end of each month. The unqualified items in the inspection and satisfaction survey are fed back to the nurse in charge and the head nurse in writing, and their signatures are linked to the assessment scores. At the monthly summary meeting, the general problems are explained in a centralized way, corrective and preventive measures are put forward, and then the unqualified items of each nursing unit are fed back in writing.

For example, there are many first-class patients in the ward. At the head nurse's meeting, remind the head nurse to strictly implement the graded nursing system and patrol the ward as required, especially at night, and carefully observe the condition and handle it in time if any change is found. Give full play to the supervision and guidance function of quality control network, take standards as the basis, take quality as the core, focus on weak links, take inspection, supervision and guidance as the means, and adopt the methods of combining regular inspection with anytime inspection, comprehensive inspection with single spot check to control the quality of nursing service, ensure that patients are cared for, understand their physical and mental status and disease changes, and provide basic care for critically ill and self-care patients; Communication, consultation and nursing guidance with patients are in place. Paying attention to the overall improvement of nurses' quality has achieved good results. Implement the whole process control of patients from admission to discharge, so that all aspects of nursing work are under close monitoring from beginning to end, and ensure the safety of patients.

Through the examination, the work of nursing unit was effectively promoted, and the nursing quality and patient satisfaction were further improved.

3, pay special attention to the management of critically ill patients and the implementation of basic nursing.

While improving the quality of nursing, we should pay attention to strengthening the care of critically ill patients. Every nurse is required to know eight things such as bed number, name, diagnosis, symptoms and signs, auxiliary examination, treatment and nursing, illness change and psychological state of first-class critically ill patients, and the head nurse is required to know each patient's condition and psychological state, and give timely nursing guidance to critically ill patients to ensure that the rescue and nursing work of critically ill patients is in place and improve the success rate of rescue. Special attention should be paid to the care of "four special" patients: special personnel (new nurses, nurses with weak sense of responsibility and fluctuating thoughts and emotions), special time (noon, evening and holidays), special patients (old, weak, sick, infants, patients with difficult and critical diseases and major operations) and special operations (unconventional operations or some difficult technical operations, and the development of new businesses and technologies, etc. ), and give priority to prevention in advance. Communication, consultation and nursing guidance with patients are in place. Paying attention to the overall improvement of nurses' quality has achieved good results.

Over the past year, 205 critically ill patients, 356 intensive care patients, and 1-level nursing patients 1.507 patients were rescued, and the nursing department guided and coordinated the rescue of 26 patients. The qualified rate of nursing technical operation is 97%, the qualified rate of basic nursing is 95%, the qualified rate of intensive care and first-class nursing is 98%, the qualified rate of writing nursing documents is 98%, the intact rate of first-aid articles is 1 0,000%, and conventional instruments are used.

4. Organize nurses to study ISO9000 nursing guide seriously.

Since the trial operation of "ISO9000 Nursing Work Instruction" in 20xx 65438+ 10, the nursing department has made a study plan, organized nurses to learn the rules and regulations and post responsibilities of the nursing unit from June to June, and learned the rest of the nursing work instructions. On July 4-5, all nurses were tested. It was officially put into operation on July 1 day, 20xx. Through nearly one year's clinical implementation, the nursing quality and patient satisfaction have been improved.

Since the implementation of ISO9000 document, nursing quality and patient satisfaction have been greatly improved. After passing the certification, it will further promote the development of nursing in our hospital and lay a solid foundation for building a nursing brand in chest hospital.

Summary of nursing work in the second half year. Establish a first-class new-type specialized hospital, meticulously create the nursing service of "first-class management, first-class quality, first-class technology, first-class environment and first-class service", carry out the activities of feeling affection and care, create the "quality service demonstration ward" and "standardized nursing document writing ward" and warm service activities, so that nurses can firmly establish the service concept of "people-oriented, nursing first", create a warm and comfortable medical atmosphere, and mobilize head nurses.

1, standardize the behavior of nurses. Nurses are full of energy, neatly dressed, wearing badges, hairnets and light-colored clothes. Introduce new measures of quality service, so that each nursing unit can achieve: five ones: patients get a greeting when they are admitted to hospital, see a smiling face of warm reception, a warm medical environment and a love card, and nurses will actively try to do something meaningful for patients during hospitalization; Three initiatives: nurses take the initiative to receive, observe and help patients; Master: master the patient's condition, treatment and examination results, master the patient's medical expenses, and master the patient's family, social and psychological factors; Seven tones: there are greetings when the patient is admitted to the hospital, greetings when he is treated, apologies when the operation fails, thanks when he cooperates with the patient, inquiries when he receives the call, greetings when he answers the phone, and medicine delivery when he leaves the hospital; Let patients feel the warmth of nursing service in chest hospital. Through consultation with the laboratory king, the problem of blood drawing twice a day for newly admitted patients was solved, which alleviated the pain of patients and improved the satisfaction rate of patients.

2. Hotel personalized smile service: When receiving patients and their families, we should use civilized language, be kind, speak appropriately, establish the concept of patient first, speak and do things from the patient's point of view, and let patients feel that we are all thinking of them. Nurses show concern, patience and love for patients from every little thing. Standardized service is the platform, and personalized service is the ultimate goal.

3. The relationship between 3.ICU and surgery has been straightened out independently. ICU nurses are relatively fixed, which is conducive to the improvement of management and professional level and makes surgical nursing work more standardized. The head nurse can concentrate on ward nursing. Two months after the establishment of ICU, she came to 20 shifts of intensive care patients in Neier and Neiliu, which played a good role in mentoring.

4. Mobile medal activities were carried out, and each nursing unit won medals in turn.

The second nursing unit outside the chest won three mobile medals for "excellent service demonstration ward" and three mobile medals for "nursing document writing standard ward".

The third nursing unit won the mobile medal 1 for "excellent service demonstration ward" and 3 mobile medals for "nursing document writing standard ward";

A nursing unit outside the chest won one mobile medal of "excellent service demonstration ward" and two mobile medals of "nursing document writing standard ward".

The inner five nursing units won 2 mobile medals of "Quality Service Demonstration Ward" and "Nursing Document Writing Standard Ward" 1 piece.

Four hearts, seven hearts. The respiratory-respiratory-nursing unit won the second mobile medal.

The nursing units outside the chest, inside three, inside two and inside six were awarded a mobile medal.

Through this activity, nurses' awareness of catching up on learning and helping others was stimulated, and the level of nursing service and nursing documents was improved.

5. 12 Nurses' Day held a cultural performance and a unique tug-of-war competition with the theme of "inheriting Nightingale spirit, establishing a brand-new nurse image, carrying forward the fighting spirit and building a brand of chest care", which enhanced the confidence of nurses in their efforts to build a first-class new specialized chest hospital.

Summary of nursing work in the second half year. Cultivate nurses at different levels and improve their quality in an all-round way.

1, training of head nurses

The nursing department conducted training on nursing management theory, head nurses' quality and skills, multiple consciousness of head nurses, and continuous improvement of nursing quality and safety, and held an exchange meeting on nursing management experience. Nine new and old head nurses made speeches and shared their management experience, aiming at learning from each other, learning from each other's strengths, improving the management level of head nurses and creating a relaxed, harmonious and positive working atmosphere for head nurses. The head nurses of Grade 6 and Grade 7 went to Beijing Chaoyang Hospital to study.

Adhere to the record and assessment of the head nurse's handbook: the head nurse's handbook is required to be submitted to the nursing department for assessment before the 5th day of each month, and the implementation is supervised according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and the implementation effect is monitored. The head nurse is required to summarize his work every month, sum up experience and improve his work.

Adhere to the regular meeting system of head nurses: hold a regular meeting of head nurses at least once every two weeks, with the contents as follows: lay out the work priorities, praise the advanced, sum up the advantages and disadvantages in the work, give feedback to the head nurses at the beginning of each month on the problems found in the major inspection and patient satisfaction, propose improvement measures, and continuously improve the nursing work.

Continue to carry out holistic nursing and health education, and issue satisfaction questionnaires to inpatients. The satisfaction survey results (regular or irregular evaluation) are above 98%, and the problems existing in the satisfaction survey are rectified in time.

Each department holds a patient forum once a month to solicit patients' opinions and try to meet their requirements.

2. Improve the quality of nurses in an all-round way

The training of nurses has been strengthened, and the nurses in the whole hospital have a nursing skill examination once a month. 1-June, 10, they were trained and tested in electrocardiogram, simple ventilator, tracheal intubation, defibrillator use, nasal feeding, oral care, catheterization, sputum aspiration, intravenous indwelling needle, intradermal injection and blood pressure measurement. Improve the operation level of nurses' nursing skills, organize head nurses to give lectures, arrange departments to study related business theories, ask questions once a month, encourage self-study and study at Handa University, organize business rounds, send/kloc-0 nurses to Shanghai Xinhua Hospital, and 4 nurses to Qilu Hospital and ICU of Qianfoshan Hospital for further study, which improves the nursing level of critically ill patients. Two head nurses who went to Yaxin for further study reported advanced nursing concepts and management experience, and sent two nurses to Wuhan Yaxin for further study. Nurses in the nursing unit take turns to study in the electrocardiogram room, and young nurses in different departments take turns to master the nursing techniques in various departments as soon as possible.

3. Conduct etiquette training for all nurses to improve their comprehensive quality.

In order to realize the hospital's "2 16" goal, cultivate the hospital spirit, establish the concept of "love hospital, love post and love patients", standardize language behavior, enhance service consciousness, improve nurses' comprehensive quality, establish a new image of chest nurses, comprehensively improve nursing quality and build a brand of chest nursing, from September 3 to September 23, the nursing department and the science and education department jointly held a meeting for all nurses. The head nurse arranges the study time according to the work situation of the department, and the nursing department strictly attends to attendance. Theoretical courses include: service psychology, service etiquette and service communication. In physics class, the teacher performed the basic essentials of standing posture, walking posture, sitting posture, shaking hands, greeting and bowing.

Through etiquette study, all nurses have shown a high degree of discipline and consciousness, their mental outlook has taken on a new look, and their service concept has changed: they sincerely serve patients and treat them as their relatives, so that patients can feel the warmth of their families, enjoy unique chest care services, enhance the image of nurses, and improve patient satisfaction and the popularity of chest doctors. It fully embodies the purpose of "taking patients as the center and quality as the core" and realizes the nursing goal of "satisfying patients and making them healthy".

The above is a summary of the work of the nursing department that we have compiled for you. I hope the above information can bring you reference value. Please leave a message if you have any shortcomings. We will be very grateful!

Summary of nursing work in the second half year. Five and a half years of work soon passed. In this half year's work. Under the direct leadership of the president, the leaders of the nursing department and departments, and with the joint efforts of all nursing staff, all nursing staff have successfully completed the nursing work assigned by the hospital leaders in line with the principle of taking patients as the center and serving patients. The work is summarized as follows:

First, seriously implement the rules and regulations, strictly implement the rules and regulations is the fundamental guarantee to improve the quality of nursing and ensure medical safety.

1. Reaffirmed the responsibilities of nurses at all levels, improved and formulated the responsibilities of nurses in each class, and defined the post responsibility system and nursing work system, and nurses performed their duties.

2, adhere to the inspection system:

(1) requires strict implementation of various inspection systems. Start from every tiny link and put an end to loopholes.

(2) Strictly implement the system of three checks and seven pairs of nursing operations. Registration, drug administration, puncture, liquid replacement, etc.

(3) Fill in and improve the registration records carefully.

3, seriously implement the rules and regulations of the hospital.

Second, seriously implement the management system.

1. Arrange the focus of this week's work in strict accordance with the work plan, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, and set the focus of next week's work.

2, check the quality of nursing every month, and timely feedback, so that every nursing staff constantly improve their professional level.

3, earnestly implement the daily inspection work, nursing staff every day seriously and truly statistics personal workload, business income and other daily work. The person in charge shall conduct random checks from time to time, and solve the problems in time when found.

Third, service quality management.

1. Conscientiously implement the nurses' code of conduct, implement nurses' polite expressions in daily work, actively learn the communication skills between doctors and patients, and actively participate in the etiquette training organized by the hospital, which has been well applied in the work, improved the satisfaction, enhanced the nurse-patient emotion and narrowed the nurse-patient distance.

2. Carry out health education, distribute satisfaction questionnaires to patients, and the results of satisfaction survey (regular or irregular evaluation) are above 85%, and put forward rectification measures for the problems existing in satisfaction survey.

Fourth, strengthen business technology learning and improve the professional quality of nursing staff.

1, increase the basic knowledge training for nursing staff and increase their knowledge.

2. Actively participate in various business studies organized by the hospital to expand the knowledge.

3. The department asks questions 1-2 times every morning, and the data is based on basic theoretical knowledge and professional knowledge.

4, organize first aid knowledge training and assessment data every month.

5. Encourage every comrade to actively participate in continuing education.

6. Nurses learn from each other and improve each other. Young nurses learn practical experience from old comrades, old comrades learn knowledge from young comrades, and old and new learn from each other to improve.

Five, hospital infection and quality control management

1, the department insisted on ultraviolet disinfection of the infusion hall every day to ensure safety in the case of many patients, and no cross infection occurred.

2. Disposable articles can be destroyed in time after use, soaked and concentrated, regularly inspected and urged, and the concentration of various disinfectants regularly monitored.

3. Report the accident in time, without omission or concealment, seek truth from facts, manage by special personnel, and organize discussion, analysis and characterization in time. Let's talk together to attract everyone's attention and avoid bringing harm to patients.

Six, the existing problems:

1, due to the shortage of nursing staff, basic care is not in place, and sometimes patients' families will be dissatisfied because of the long waiting time.

2. The basic theoretical knowledge of nursing staff is not firmly grasped, and the first aid knowledge is lacking.

3, individual nursing staff work is not serious, should pay attention to and correct in the future work.

In the past six months, due to the attention, support and help of hospital leaders, nursing work has made necessary achievements in nursing quality and professional ethics construction, but there are also necessary shortcomings that need further improvement. I look forward to the criticism and correction from the hospital leaders!

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