Summary of personal work of cleaning staff 1 Although I have been cleaning for more than a year, I regard the work of cleaning staff as my sacred work. Only by doing a good job can the leaders feel at ease, be recognized by their colleagues, and be practical in their hearts. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the kindergarten is the glory of our cleaning staff and my own work. Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day. I arrive at my work place on time at 6 o'clock every morning and start a new day's work. First, I'll pick up the garden car. After the garden car came back. First, mop the stairs from the first floor to the third floor one by one. The cleanliness of the corridor is very important, which reflects the overall health of a building. So clean the corridor every day, and don't affect the children going up and down the stairs, so as to keep the corridor bright and clean, and the ground is free of sundries and sputum stains. At this time, my heart is also very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times. Let's have a good mood every day. Teachers and children are very happy and recognized.
First, persevere, do one thing and love one thing, and add luster to the honor of the center. I am strict with myself and try not to add any trouble to my work. Every morning and afternoon is the peak of picking up and dropping off children, and there are many parents' meetings. Cleaning work will directly reflect our cultural quality and self-cultivation, and also reflect the degree of civilization of a nation and a country, with great responsibility. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work. Although I am only a sanitation worker, I have won the respect of my parents and teachers through my efforts. Cleaning is a tedious job, and it may be messy after cleaning, but I am not afraid of trouble, hard work and hard work. I will conveniently wipe the stair handrails of all corridors every day to keep them clean every day, and at the same time, I will always pay attention to cleaning key parts, maintain a good sanitary environment, and give everyone a comfortable mood.
Second, unite and cooperate, let the work go to a higher level and make myself an old cleaner, but I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect every classmate and the director in the building, so that my work will not conflict with the students' life time as much as possible and make way for time. When students occasionally have some problems, they don't blame and keep quiet. For example, some students can't help but vomit all over the stairs and toilets after drinking, which smells bad. Whenever this happens, I will take the initiative to clean up and then clean up, never gossiping. When my classmate said he was sorry afterwards, I told him to pay attention to his health, and I didn't mention last night. When it rains, the students put their umbrellas in the corridor. I will remind them to take it back in time after the rain. The students are very cooperative. Of course, they are also very happy and satisfied with the help of the landlord. They respect and trust each other and can finish their work better.
Looking back on 20xx years, although I have made some achievements and won unanimous approval from my classmates and the building management, I will guard against arrogance and rashness, work hard, do what I should do and not lower my standards. I will always remember the purpose of serving my classmates wholeheartedly and make better achievements in 20xx. I will always be keen on what I am doing and try to do it well.
Summary of personal work of cleaning staff 2 Under the unified leadership of the company and the joint efforts of department employees, all tasks arranged by the company have been completed and approved by the owner.
Cleaning is just a business in the property service management industry. It reflects the clean image of the industry unit, and it is also the first impression left by the owner and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.
First, clean standardization.
On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.
1, according to the standard training, in view of the job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).
2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy.
Du Ming Building is under renovation. In the case of small manpower and heavy workload, several masters also take standards to ask for consciousness, move closer to standards, and strive to approach and reach standards. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.
3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.
Second, put forward strict requirements for health.
Creating a sanitary city is an important decision of the municipal party committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.
1, required by the superior. Time, strict implementation; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, we changed the class of two people to the class of morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.
2, the superior requirements for long-term management, we from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.
Third, unite as one and stress righteousness.
In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.
Fourth, feeling and helplessness.
In people's imagination, cleaning is common, but anyone can do it. Others can do it, but not necessarily. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.
Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the two masters on the field are deeply touched. It's no use talking to these people, but they will say: if you don't find something to do, you will have nothing to do. The speaker is light and the listener is uncomfortable. In the face of such an encounter, I can only shake my head and smile, but sigh.
Problems with verbs (abbreviation of verb)
Women are sensitive, emotional and have fluctuations in their work; They care more about wages and things. Words are generous, but actions are inevitably different. Winter passed and spring came. In the new year, our cleaning staff are willing to obey the command and arrangement under the leadership of the company, work hard in a harmonious atmosphere, do their jobs well and make contributions to Galaxy. Add light to the galaxy.
Summary of personal work of cleaning staff 3 It has been more than a year since I came to X Highland Property Company. First of all, I want to thank the company leaders for their trust and concern, and give me a platform to learn and show myself. During this year, I had disputes and tiredness with everyone here, but more often I sweated together, persisted together and struggled together. From Gu, the manager of the company, I learned the spirit of being resolute and not afraid of difficulties and the ways and means of communicating with the owners. From manager Chen of the head office, I learned that we should have a holistic view of our work. From paying attention to every detail in our lives to being responsible for our work, we can sum it up in one sentence: "Details determine success or failure!"
"Details determine success or failure!" I understand this sentence very well, and I understand it very well, but it will always fail to achieve the ideal effect for various reasons. I will never shirk my responsibility. Although the sanitation of the residential area is not up to standard, it is affected by the illegal operation of construction vehicles, but more importantly, my own control over the cleaning work in the residential area is not in place, and my understanding and arrangement of the work and communication with the cleaning staff can not achieve the expected goals and effects. These will be the places where I need to improve and learn constantly in my future life and work.
Despite all kinds of disappointments, we have some bright spots in this year. During the period when the cleaning work was stressful, our office made joint efforts to clean every corner of the community for environmental sanitation, which made the owners of the community see our attitude of serving everyone attentively and played a very good lead role for the cleaning staff. At noon, we also collected property fees in the community under the scorching sun or cold wind, and every time we met the basic requirements of the meeting, even exceeded the requirements, and successfully controlled the unpaid property fees within a certain amount.
After the company clearly divided the cleaning department and the security department, our two departments also cooperated sincerely for many times. During the "Three Innovations and One Office" in Guiyang, before and after the house opening and selling activities, during the festival, we washed the road together, cleaned the pool together, and moved all kinds of sundries for the environmental work of the community. Dust, dirt, sweat, laughter and curses constitute a harmonious and sunny picture. At this time, we are the most United and combative.
I have a great lack of management, which is one of my shortcomings, but I can come to the company at any time during my break and work with you until two or three in the morning, when I am nervous. Needless to say, in the future, I will try my best to make up for my shortcomings, improve my abilities in all aspects and make achievements for the company and myself.
First, shortcomings in the work.
1. Due to the rolling development of the previous project, most roads in the residential area overlap with the construction roads, and the flow of cleaning staff is unbalanced. Moreover, I was negligent in management, which led to the shortage of cleaning staff in the second half of this year, which led to the substandard environmental sanitation of the community, which made the owners dissatisfied and also had a certain impact on the company's collection of property fees.
2. In the management of cleaning staff, there is no ideological work and no reasonable arrangement of work, which makes the cleaning staff emotionally unstable and passive.
For various reasons, I failed to check the work of the cleaning staff, which made them more lazy and unable to finish the work in time with good quality and quantity.
All kinds of shortcomings have caused adverse effects on the company, and I apologize to the company leaders.
Second, the completed work
1, wash the road 8 times, clean the pool 12 times, clean the elevator water 4 times, and clean the vacant room 4 times.
2. Clean the lounge and move it twice.
3. Clean up and transfer the garbage around the garbage pool for 3 times.
4. The holiday community will arrange it twice.
5. Assist the engineering department to repair all short-circuit street lamps in the community for 3 times.
6. Repair the washbasin in the bathroom of the sales hall for 3 times and flush the toilet valve for 4 times.
The 7th, 2nd and 6th floors were cleaned twice.
8. Wash the sanitary corner of the community for 6 times.
9. Kill germs, snakes, insects, mice and ants in the community twice.
10, 17, 19 layers were disinfected together 12 times.
1 1, emergency cleaning of the club gate 1 time.
In addition to daily work, there will be some overlap between departments, and they have cooperated with each other to complete many urgent tasks, such as replacing sound control lights in corridors, handling complaints from owners, and providing security assistance at night.
Three. Areas that need improvement.
1, strengthen communication and interaction with cleaning staff, set an example and carry forward the spirit of unity and cooperation to do a good job every day. Stabilize the mood of cleaning staff and maintain a high degree of work enthusiasm.
2. Strengthen the deficiencies in self-management and learn ways and means of property management from all aspects.
3. Fully analyze and plan the cleaning work together with the leader. And according to the particularity of this community to develop more detailed cleaning service requirements and standards.
4. Implement the meeting spirit and work arrangement of each meeting.
Finally, I hope our company can go further and longer, gain the trust of more owners, attract more useful talents, develop stronger and better, and let every company employee and community owner live and work in a beautiful, clean, safe and tasteful environment.
Personal work summary of cleaning staff 4 I have been the cleaning supervisor of the property department since May this year 18. Responsibilities: Responsible for daily cleaning, regular disinfection and garbage removal of parks A, B and D, supervision and management, land reclamation and daily sanitation and cleaning services of property office areas and E, F and G received at the end of the year. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is a summary of the work since this year:
First, land reclamation.
At the beginning of the work, the focus of the work was land reclamation in the public areas organized by ABD. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, during the whole period, land reclamation and large-scale maintenance work were carried out at the same time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area. The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of Manager Wang of the Property Department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel. In addition, I temporarily borrowed fire water for land reclamation through coordination. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when EFG Group took over at the end of the year, it was freezing, and most of the time it could not use water, overcoming many difficulties and completing the land reclamation work.
Second, the daily cleaning work management
As grass-roots workers, outsourcing companies generally have problems such as older age, lower education level and high mobility. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to regular in-depth corporate culture training on company background, management system and company leaders, property management companies also have cross-training and cycle training with cleaning company's own work system training. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible. There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind. Since 10, due to the indoor cleaning of the construction party, my property management department has dispatched personnel to clean up the garbage after construction within two months under the condition of tight personnel. 175 times, and cleaned up the construction garbage in public areas for more than 200 times during the maintenance period, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.
At the same time, combined with the detailed rules of actual work, summarize and constantly modify various cleaning rules and regulations in daily work. It has successively updated the company's cleaning operation instructions, formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day. I combine the daily employee's work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork for me and makes up for the current situation that I am the only one in the cleaning department who visits and checks through communication with the security supervisor, the supervisor and the greening supervisor. Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.
Third, regular disinfection work.
In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and make a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.
Fourth, garbage removal.
Since July 1, the garbage removal company has officially entered the market. In the early stage, it was mainly domestic garbage. With the increase of occupancy of owners and decoration households, the garage of each household has accumulated construction waste, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.
Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.
Summary of personal work of cleaning staff 5 With the care, help and support of leaders and all comrades, closely focus on the cleaning work of xx Hotel, give full play to post functions, continuously improve working methods and improve work efficiency. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
1, strengthen the image and improve their own quality.
I insist on being honest with others, loving my post and dedication, correctly handling the relationship between pain and happiness, gains and losses and personal interests and collective interests, and persisting in loving my post and dedication and honest dedication. After a year of study and exploration, I can finish the cleaning work of xx Hotel in an orderly way.
2. Be strict with yourself and constantly strengthen the construction of work style.
Over the past year, I have been strict with myself, and have always regarded plain, willing to pay and obscurity as my own criteria, down-to-earth and hard work. In our work, we should strictly abide by various rules and regulations, respect leaders, unite with comrades, and constantly improve our work style, no matter how much or how little we do, we only hope to successfully complete all our work.
Second, the shortcomings in the work and the direction of future efforts
Although I have made some achievements in my work over the past year, there are still some shortcomings. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
Style, can abide by the rules and discipline, unite with colleagues, seek truth from facts, optimistic, always maintain a rigorous and serious work attitude and meticulous work style, hard work. Carry forward the fine tradition of hard work and helpfulness in life, always be honest, work diligently, manage the house diligently, always remember your responsibilities and obligations, be strict with yourself and always play an exemplary role.