We know that the second content of reception etiquette training at the front desk must be our words, that is, our manners. For guests, this is something that can get information after communicating with us, and it is also the most direct way. If there is something wrong with our speech, then we may not be able to satisfy our guests
For our project, it is not a lot of reception etiquette training. There is no doubt that we have to do some content, but we must not forget that even such content should be done with heart. After all, this is what really affects our future in our profession, and we must not take it seriously!