In terms of system, they are different systems. In the education and training industry, CRM pays more attention to export-oriented issues, such as marketing, sales, services and other external resources related to the market, emphasizes the rational use of quality services to develop and retain customers, optimizes customer-oriented processes, and reduces the cost of acquiring and retaining customers. For example:

First, enrollment and drainage

Massive enrollment templates can meet the various needs of users. The use of the same template is free, not only beautifully made, but also the content of the template is quite complete, including all kinds of activities that we often need to do, such as bargaining, team fighting, super team fighting and so on. To help colleges recruit students in all directions.

Second, sales management.

Obtain clues through enrollment drainage, provide a CRM management module dedicated to enrollment, and record the whole process of clue distribution, sales follow-up and audition arrangement; The return visit reminder is automatically pushed, and the best follow-up opportunity is not missed; Clues on the high seas speed up the circulation of clues and improve the utilization rate of resources; Outbound calls support one-button dialing, two-way recording and call playback, which is convenient for sales and re-recording, fully controls the registration track and ensures customer conversion.

Third, service management.

Record the students' situation in real time to prepare for the renewal of fees. For example, the quality and popularity of courses can be judged by multi-dimensional data such as course sales, student completion rate and study time, and institutions can adjust and optimize courses in time. Data analysis can also be specific to each user's completion rate of each class, each chapter, learning duration and so on. It is convenient for teaching assistants to grasp the learning situation of users according to the data, provide teaching services and incentives in time, and prepare for the follow-up renewal work.

The erp in education and training industry focuses on internal problems, focusing on resource utilization and work efficiency. Erp in education and training industry provides front desk service, student management, course arrangement management, attendance management, home-school service, etc.

If you want to choose crm in education and training industry, school surplus is a good choice.

Crm in English First Education and Training Industry can optimize the sales process and document quality, improve the utilization rate of customer resources, effectively implement team management, and analyze the characteristics of enrollment. It can maximize the students' intentions, quickly grasp the customers' intentions, grasp the work efficiency of the sales team, understand the enrollment basis, and make good use of enrollment publicity strategies, thus greatly improving the enrollment success rate.

Register now for free experience: crm in English-Chinese Education and Training Industry.