What is the vision of China Mobile?
What is the business purpose of China Mobile?
What is the service concept of China Mobile?
What is the corporate mission of China Mobile?
What is the enterprise spirit of China Mobile?
What is the core connotation of China Mobile?
What are the core values of China Mobile?
What are the corporate values of China Mobile?
The answer is as follows:
Become the creator of excellent quality
Pursuing customer satisfaction service
Communication starts from the heart.
Create an infinite communication world and become the pillar of the information society.
Reform and innovation, seize the day, work hard and work as a team.
Excellence and creativity
Virtue and kindness lead to perfection
Continue to create greater value for society and enterprises.
Question 2: What is the concept and purpose of after-sales service? The purpose of after-sales service, in which we constantly sum up experience, constantly improve service quality, constantly strengthen work, and gradually form a set of high-quality and complete after-sales service system, which solves the excellent after-sales problems of users and improves the credibility of product quality. Our service touches every corner of the country, and users anywhere in the country can get thoughtful and meticulous service. There is no best, only better. In order to better serve customers, we adhere to the cultural concept of "steadiness, enterprising, innovation and transcendence", actively grasp the development opportunities, forge ahead in steadiness, innovate in enterprising and surpass in innovation. Accumulate outstanding heights with outstanding wisdom, continuously inject more elements of modernity, fashion, harmony and internationalization, and create a new image of China enterprises!
Question 3: In the service industry: What is the purpose? How do we abide by the purpose? The purpose is to serve each of your guests well, help them solve problems and do their own thing well.
Question 4: What is the purpose of the service? Service consciousness refers to the desire and consciousness of all employees of an enterprise to provide warm, thoughtful and active service in the interaction with people or enterprises related to all enterprise interests. That is, an idea and desire to do a good job of service consciously and actively comes from the hearts of service personnel. Service consciousness can be divided into strong and indifferent, active and passive. This is a question of consciousness, and a deep understanding will produce a strong sense of service; With the idea of strongly displaying personal talents and embodying the value of life, there will be a strong sense of service; With the style and spirit of taking the company as home, loving the collective and selfless dedication, there will be a strong sense of service. The connotation of service consciousness is: it comes from the heart of service personnel; It is an instinct and habit of service personnel; It can be formed through training, education and training.
Question 5: What is the purpose of customer service skill training? The customer is God.
Question 6: 10086 What is the purpose of the service? Communication starts from the heart and service is endless. China Mobile Communication has always carried out the service tenet of "pursuing customer satisfaction service", and in the spirit of pursuing Excellence, it has continuously provided you with quality and caring services.
Question 7: What is the purpose of China Mobile's customer service? What is the vision of China Mobile?
What is the business purpose of China Mobile?
What is the service concept of China Mobile?
What is the corporate mission of China Mobile?
What is the enterprise spirit of China Mobile?
What is the core connotation of China Mobile?
What are the core values of China Mobile?
What are the corporate values of China Mobile?
The answer is as follows:
Become the creator of excellent quality
Pursuing customer satisfaction service
Communication starts from the heart.
Create an infinite communication world and become the pillar of the information society.
Reform and innovation, seize the day, work hard and work as a team.
Excellence and creativity
Virtue and kindness lead to perfection
Continue to create greater value for society and enterprises.
Question 8: What is the service purpose of Sunshine? Pay attention to contracts, keep promises, put customers first, serve sincerely, enjoy the sunshine and create the future.
The purpose of service is to emphasize that products should meet different consumer needs.
Question 9: What is the purpose of customer service? The more detailed the better, the more classic the better! Thank you for respecting customers, understanding customers and creating value for customers. This is our service tenet. It is our service concept to solve problems for customers wholeheartedly and conscientiously. We should communicate with "heart" and serve with "six hearts".
First, care and care: from the customer's point of view, grasp the customer's mood and needs, and worry about the customer's urgency; Think of problems for customers in advance, deal with them in the bud, and prevent them from expanding.
Second, sincere and careful: sincerely treat customers as parents; Be considerate of your customers, do something practical for them, and let them feel the importance of your existence.
3. Intention and perseverance: treat and complete every job and service with care, and ensure that every consultation request, declaration and complaint of customers are settled and everything is taken care of; Regard service as career, quality as life and persevere.
The negligence in service is often small and instantaneous, but the harm to customers and the annoyance left in customers' hearts are long-term and spreading, and the loss of corporate image may also be sustained and expanded. This is the service concept of "wholeheartedly and conscientiously". Whether it is an old customer or a new customer, we should use the standard of "wholeheartedly and conscientiously" to complete the task of serving customers every time. Through the "conscientious" service, we get the satisfaction of customers and our comfort.
Question 10: What is the service tenet of China Mobile? What is the vision of China Mobile?
What is the business purpose of China Mobile?
What is the service concept of China Mobile?
What is the corporate mission of China Mobile?
What is the enterprise spirit of China Mobile?
What is the core connotation of China Mobile?
What are the core values of China Mobile? small ball
What are the corporate values of China Mobile?
The answer is as follows:
Become the creator of excellent quality
Pursuing customer satisfaction service
Communication starts from the heart.
Create an infinite communication world and become the pillar of the information society.
Reform and innovation, seize the day, work hard and work as a team.
Excellence and creativity
Virtue and kindness lead to perfection
Continue to create greater value for society and enterprises.