It is forbidden to collect decoration deposit.
According to the "Hangzhou Property Management Service Charge Management Measures", it is explicitly prohibited to collect decoration deposits in any form. If the property company collects the decoration deposit, you can complain to the person in charge of the property company and ask for a refund of the corresponding fee.
Property companies have no right to cut off power at will.
Property companies have no right to cut off power at will. Please refer to the original property management service contract or owners' convention, and the liability clause will provide you with corresponding protection. Even if you don't sign these documents, there is still a de facto service contract relationship between you and the property management company. If the property management company violates relevant laws, regulations or contractual stipulations, you can bring a lawsuit to the court and demand corresponding compensation.
Communicate with the person in charge of the property company
If you are in doubt or dissatisfied with the services of the property management company, I suggest you give priority to communicating with the person in charge of the property management company and make a complaint directly. Please note that the attitude of grass-roots employees may be unsatisfactory, but they are usually unable to make a decision. If you need further help or have other questions, please feel free to contact me.