1. Formulate clear rules and disciplines: before the training begins, clearly state the rules and disciplines that participants should abide by. For example, be punctual, keep quiet, respect others, and forbid using mobile phones. This will help to establish a good learning atmosphere.
2. Provide clear guidance: Make sure that the trainer or coach provides clear learning objectives and guidance, so that participants know what they will learn and how to participate and ask questions. Clear guidance helps to reduce confusion and misunderstanding.
3. Manage discussion and questioning: Encourage participants to ask questions, share ideas and discuss, but at the same time ensure that the discussion is orderly and around the theme. Establish a question-and-answer structure to avoid interrupting and talking too much about personal opinions.