Summary of probation work (Part I) I joined the company on xx, XX, XX, with a probation period of 6 months. With the intense and substantial work rhythm, half a year will come to an end unconsciously. Looking back on the past six months, I am very grateful to all of you for giving me enough tolerance, support, encouragement and help during this period, so that I can quickly adapt to the working environment and improve my personal work ability. Now I will summarize the work during the probation period as follows:
First, understand the company's business.
Learning is the condition and foundation of all progress. During this time, I carefully studied the relevant information of the company and absorbed a lot of useful information from the Internet. The accumulation of work at ordinary times has given me a deeper understanding of the company, and also realized the great role that the growth of the company has played in China X industry.
Two, go out to all parts of the country to engage in "one machine, one book" work.
In order to fully implement Chairman Liang's requirement of "perfecting the global spare parts inquiry system", we went to the construction line to check and confirm various spare parts models of each pump truck that X has sold. At work, we are familiar with the names, uses and material codes of various spare parts of pump trucks, and can quickly distinguish the models of pump truck accessories. We ran outside and got a more objective understanding of X's evaluation and reality. In the process of dealing with customers, I also learned how to communicate with customers and how to establish good relations with customers. In this process, I have a comprehensive and in-depth understanding of the quality and recognition of X's products and services. At the same time, I deeply understand the hardships and difficulties of being a service person.
Third, study and debug in the pump truck debugging workshop.
Learned the relevant knowledge and technology of debugging the pump truck, including adding diesel oil to the pump truck, changing the throttle elbow, changing the oil filter truck, changing the concrete piston, adjusting the system pressure, testing the water, changing the gear oil of the transfer box and so on. During this period, I have a further understanding and familiarity with the corporate culture and management system, and know the code of conduct and ethics that a person should have.
Summary of Probation (Part II) I. My study
Customer service staff, the first thing is to deal with customers. If you don't have enough reserves, then you can't answer all the questions asked by customers, which is very bad. At the beginning, the leader gave us training, told us what information to remember and what questions customers often asked, and let us answer them, including the basic situation of the company, some introductions of products and some skills to answer questions. At first, I felt a lot. How can I remember? But I know that if you don't work hard, you won't remember. So at night, whether at work or at home, I will write it down carefully. At the same time, I will also give us an assessment, so that some of us can be customer service and some can be customers. This kind of simulation training will also make our memory of information clearer and can be used better in the future.
Second, my job.
Really go to work after studying. As a customer service, in addition to telephone communication with customers, I sometimes need network communication. The two ways have different communication skills. You can understand the phone better according to the customer's tone. Of course, some customers don't like making phone calls, or even unfamiliar phone calls, so online communication is the main way for these customers. After a few months, I can skillfully use these two methods. I was still nervous when I first started working. I felt that I was not very skilled, but I gradually became confident and proficient in the use of information and skills. Although I have met some customers who will make things difficult at work, it is also an exercise, which can make me better familiar with information and skills and improve my ability. If I encounter difficulties and I can solve them, the simple ones will be easier.
Third, some shortcomings.
After several months of work, I also found myself with many shortcomings. Although gradually reduced in the work, but also found some. The lack of improvement has also made me progress. For example, my network communication is not as good as telephone, but I have also made progress in my continuous work, typing faster and dealing with problems more accurately.
The work of customer service looks simple, but there is still a lot of room for improvement, which requires me to keep learning and making progress. In the future work, I will continue to give full play to my advantages, improve my shortcomings and do my work better.
Summary of probation work (3) A tense and orderly year has passed, and with the help of company leaders and colleagues in various departments, our department successfully completed this year's work. In order to do a better job in the future, we summarize our experience and work this year as follows:
First, the high temperature weather in summer, due to the heat dissipation problem of the company's weak wells, led to frequent crashes of switches, leading to network failures. The cashier system and monitoring system can't work normally. In order to solve this problem, our department has applied for the replacement of three fault switches, and cooperated with the engineering department to carry out the heat dissipation transformation of weak current wells, which basically alleviated this problem.
Second, the implementation of FOXMAIL software office system in the company aims at saving paper, saving company resources and strengthening the work efficiency and execution of company employees.
Three. Daily maintenance of cashier system and removal of obstacles from banks to ensure the normal operation of the company and the safety of cashier system;
A. Software failure: In-depth inspection of the cause of the problem of the computer with software failure. Record the fault phenomenon, analyze the fault phenomenon, and handle the fault after finding the reason.
B. Hardware failure: Check the cause of the problem of the computer with hardware failure. Put forward treatment methods and opinions on the fault, write maintenance report and spare parts replacement, and analyze the cause of the fault after the fault treatment is completed to avoid the same situation next time.
4. Maintain K3 every day, regularly back up K3 database and burn it into CD-ROM to ensure the financial security of the company.
Develop the company's image website according to the company's requirements. Promote the company's image, interact with customers online, increase the company's popularity, facilitate the company's recruitment of talents, and lay the foundation for the company's future online sales channels.
6. Before the morning meeting every morning, go to the monitoring room to check whether all the monitoring heads are working normally and whether the network on each floor is unblocked. If there is any problem, it must be eliminated before the opening of the mall, and any monitoring dead angle will be resolutely prevented during the business period to ensure the safety of the company.
7. Maintain and install telephone lines and network lines in the office area to ensure the smooth flow of all telephone and network lines in the company.
Eight, bar code membership cards have all been replaced by new magnetic card membership cards, and membership points can be completed at the cashier in the future. The membership system of supermarkets has also been incorporated into the general membership system of shopping malls. A perfect membership card database has been established to ensure the fairness and perfection of the company's membership system.
9. Cough in the company should be treated with low priority, so as to ensure the distribution of various functions and powers within the company system and establish a perfect system office authority module.
Ten, downstairs merchants in Shengmeng system information establishment, contract signing. The creation of commodity code and merchant code brings convenience to the normal operation of merchants and also creates convenience for company management.
XI。 Cooperate with Shengmeng system software developers to upgrade our company's Shengmeng system, ensure the normal use of the system, and add a number of functions to facilitate daily work.
While summing up this year's work, we also put forward the preliminary ideas for next year's work in view of the shortcomings of the department:
First, the image of the company monitoring system is blurred. When the company wants to make major changes to this project next year, our department will cooperate with relevant engineers to clearly mark each data line, so as to find problems and deal with them in time.
Second, in the process of monitoring system construction, our department should plan the weak current reasonably and don't let its lines be chaotic. Finding the root of the problem is very troublesome. At the same time, it is also necessary to ensure that the heat dissipation problem of weak current wells is solved, thoroughly eliminate the root causes, and ensure the safety and stability of the company's cashier system.
Third, cooperate with relevant departments to develop their own websites reasonably, do a good job in external publicity, talent reserve and online recruitment.
Fourth, continue to improve the company's network environment and provide a good and safe network platform for the company's re-expansion.
Our department is a hub-level department, and the computer work of each department can't be separated from us, so it is entrusted with the important task of the company's development, and we should carry forward the work spirit of not being afraid of hardship and fatigue. In the future work, we will vigorously strengthen business study, improve network technology, strive to improve the level of work, adapt to the needs of our own work under the new situation, and strive to do a better job.
Summary of the work during the probation period (Part IV) After the accounting work during this probation period, I have a deeper understanding of accounting work. At the same time, I can do a good job in accounting without the help of my colleagues. I can also complete the accounting work independently. I also make a summary of the accounting work during this probation period.
When I first came to the company to do accounting work, although I had some simple accounting experience, I felt inadequate, so I studied hard and got along well with my colleagues. The atmosphere in our department is also good. My colleagues are reluctant to work with me, because I am a newcomer, but I am also willing to teach me seriously and tell me how to cooperate with other colleagues. Understand how our company's accounting workflow is carried out. After all, the situation of each company is different. Although many things in accounting are interlinked, some subtle situations are different. So from the moment I came in, I tried to understand a situation of our company and make clear some aspects of my work. Through my own study and the careful teaching of my colleagues, I quickly integrated into the working atmosphere of a department and did a good job in accounting.
From the beginning, there were very few things, and now I can do things as well as regular employees and colleagues. I've been through a lot, too At work, I also know that I am relatively inexperienced, so I do everything seriously and learn from it to improve my ability. At the same time, I also abide by the laws and regulations related to accounting and do not compromise. Although some colleagues' requirements are reasonable, they do not follow the process or the system. I will also refuse and will not do it. I know that to be a financial accountant, you must have your own persistence and get an affirmation from the leader. Even if it's a little troublesome, you can't violate the relevant accounting standards. You should also explain the situation clearly with your colleagues to avoid misunderstanding. In accounting work, I will also take the initiative to do what needs to be done with my colleagues, without causing trouble to my colleagues. Through this probation period, I have also been recognized by many colleagues.
Of course, I also have some shortcomings, such as relatively insufficient work experience and immature handling of some things, but these can also be improved in my future work. For me, the end of the probation period is actually a real beginning, and I also need to work harder to do a good job in accounting in the future and make my own contribution to the company. At the same time, I also need to continue studying and improve myself.
Summary of probation work (Chapter 5) After working in the company for several months, I have adapted to the company's work and I can handle it well. At the same time, I was affirmed. Now I want to become a full member and make a summary of my past internship.
In fact, when I first entered the company, I was a little worried about whether I could pass the probation period. After all, this job is still challenging and inexperienced for me. However, at the beginning, I was also trained to understand how to do this job. As I am a newcomer, I also know that I must learn well before I can enter the post and do a good job, so I also actively participated in the training. I don't know how to ask, I'm not familiar with it The process of discussing and thinking with colleagues is also my own growth. After training, I entered the post. Actually, I am more confident. I tried a lot at work, and my colleagues gave me a lot of help, which made me adapt quickly. However, at the same time, I have encountered problems. I will discuss them with my colleagues and ask them for advice. Colleagues are also willing to teach me. I've learned a lot these months, too, I think. This is also the feedback to the work. I didn't make any mistakes, but I was also affirmed. It is not so easy to do my job well, but I am also willing to learn and try. From low efficiency in the early stage to being on an equal footing with colleagues now, progress can be seen.
I also do my job well. In order to shorten the gap with my colleagues, I actually try my best every day. After work, I will stay and review what I did the next day, what I didn't do well enough, what I need to change, what I can improve and what I need to ask for advice. Doing things well is actually very helpful to me, which makes me feel more fulfilled in this job. After all, I was particularly worried that I couldn't do well before, and the result was still good. At the same time, I found my own way forward in this job, and I didn't delay the cooperation with my colleagues, and I also actively did it myself. Of course, there are still some shortcomings, which also makes me more aware of my current situation, the areas that need improvement, and the gap between myself and my colleagues. Actually, I didn't expect this to happen if I didn't change it.
I am also under pressure to become a full-time employee. At the same time, I will continue to do my job well in the future, grow further and gain more, so as to improve and affirm my achievements. I will also continue to work hard, continue to study and do my job well.
Summary of probation work (Chapter VI) I entered the administrative post of xx Company this year, and it has been two months since today. When I first entered the company, I didn't expect the internship period to be so long. I hope I can become a frequent visitor soon. Now the probation period is over. Looking back, I found that the two-month probation period really passed quickly. I feel that my probation period here has ended in a blink of an eye, and I have successfully become a full-time employee of xx Company.
With the help of the company leader and team leader xx, and with the cooperation of my colleagues, I have completed the assessment of various tasks in the past two months and become familiar with the work of this position in our company. The most important thing is that I have learned a lot here. Now let me sum up my probation period:
1. Attend a three-day training to learn about the company's administrative positions.
When I first arrived at the company, the company organized a three-day training. During these three days, the training team leader took us to familiarize ourselves with various positions in the company, and learned about what the company mainly does, as well as the general environment of the company, the time of commuting and some requirements for overtime.
The next day, the newspaper assigned us to the department where our post was located, and asked the head of the department to familiarize us with the work of our post. On this day, we don't have to do anything, just follow the leader. When the team leader does something, we will watch and help the team leader do something when necessary.
It was not until the third day that we tried our work with the help of the team leader.
Second, formal work during the probation period
The work of the administrative post is very complicated, such as sending and receiving emails, printing, copying, faxing various documents, purchasing and distributing office supplies. All these things need us to do. Because the company has no specific logistics department, this work falls to our administrative department.
1, the company's system construction: including the arrangement of employees' single and double holidays, the allocation of overtime and the transfer of work, we all need to plan and record forms. In this process, I learned to make various forms and arrange the time. Considering everyone's situation comprehensively, we must be careful in our work, otherwise it will bring troubles to our colleagues and affect the normal work of the company.
2. Recruitment and training of personnel: Although I am only a new employee who is still in the probation period, our company is still a relatively new company, and there is a great demand for employees. Our new group of senior executives can only "catch ducks on the shelves" and directly handle the important affairs of the company. From this, I learned the experience of administrative work and what kind of talents the general company needs when recruiting personnel, which also prompted me to work hard in this direction.
Three. Shortcomings in work and improvement direction
I'm still not careful about administrative work, so I made a few mistakes in the arrangement of various things, such as not dating more, some typos and so on. Although it is not a very important issue, it will also affect the image of our company's administrative department, so I have been criticized and reworked several times for this. In the later formal work, no one will take me, so I must pay more attention to myself. I must check everything over and over again.
Summary of probation period (Chapter 7) 1. At the beginning of moving in, the project sales entered the second phase of customer storage at the end of the first phase, actively prepared for the second phase of customer recognition and storage ceremony, and successfully launched the project recognition activity on April 19, and accumulated more than 7 groups of customers by June 7, laying the foundation for the smooth opening of the project.
2. In order to cooperate with the project examination and approval activities, a one-month Shang Chao exhibition tour was held from mid-April to mid-May, which was held in Hualian, Shanshui RT Mart and Shigou Square of Wuyuan respectively, creating conditions for project image promotion and customer accumulation.
4. In order to publicize the sales information of the project and spread the preferential measures of the project, warm-up activities were held during May Day and Mother's Day respectively, and customers exceeded 1000 groups, which spread the project information well and formed a good word-of-mouth effect.
5. Rationalize the advertising of the project according to the project situation and the company's annual marketing plan. In three months, more than 460,000 pages were distributed and 7000 batches of calls were made, which ensured the number of on-site customers.
6. According to the marketing demand of the company, the opening activities and promotion of the second phase of the project were organized in early June. With the careful guidance of the company leaders and the concerted efforts of all colleagues Qi Xin, the opening activities were successfully completed, and more than 40 groups of customers were transferred that day, with a turnover of about X million yuan.
7. Organize and lead advertising companies, advertising companies, event companies, printing companies and other partners to carry out activities, publicize and implement, and prepare materials, and strive to closely integrate sales plans with planning and promotion progress, so that sales and planning can be closely integrated and carried out effectively and orderly.
8. Supervise the cooperative company to complete the established work on time and with good quality, cooperate with the sales department to carry out the overall marketing work, actively track and effectively supervise the competing projects and the overall market, and do the work that can be carried out within the scope of duties.
In short, during the three-month probation period, I have been working hard to integrate myself into the work team as soon as possible with an aggressive and open-minded attitude. Strive to complete the task, give consideration to teamwork, maximize personal value in the team, and make the best achievements for the company and for yourself. If the company thinks that I am still qualified during the probation period and will become a full member, I will further be strict with myself, overcome my shortcomings, strengthen my study, strive to improve my professional level, give full play to my special skills, and complete every job actively, enthusiastically and conscientiously.
Summary of probation period (Chapter 8) After the customer service work during probation period, I am also going to become a formal employee of our property management company. I am both excited and nervous. I also know that I have to continue to work hard and do my work better. I also did a good job in customer service during the probation period and was affirmed. The following is a summary.
I have never been exposed to this industry before. Although I have done customer service, I am a sales customer service and take the initiative to contact customers. However, property customer service is not like this. It's about answering customers' calls and helping them solve problems. Our customers are also our owners. At work, I also do my duty, communicate well, ease the owner's mood, help them deal with problems and communicate with other colleagues in the company. Sometimes it is time to do a good job of supervision. Of course, I also know that there are some things that need to be handled well. In addition to the attitude of service, we must be familiar with this matter before we can do it well. For example, how long the maintenance will take and what kind of difficulties we may encounter are actually what our customer service needs to know, not only the feedback to the owner, but also a clear understanding of one thing and how to solve it.
I am also actively studying, familiar with the knowledge in property work, and trying to learn more from my colleagues. I will ask my colleagues about the problems encountered by the owners. I don't understand. It will be much easier to deal with them after I get to know them. As a customer service, I also know that service attitude is necessary, so even if the owner is emotional, I will make sure that I am not affected, but do my best according to the requirements. After work, I will review my day's work, and find out what I didn't do well enough, what I need to improve, and what I don't understand. Every time the progress seems to be not much, but in the past few months, my customer service work has been done well, and the owner has given me a lot of affirmation, handling things well and calming the owner's mood.
After the trial, let me become a full member, which is also an affirmation of my work. I will continue to do well, at the same time, I will continue to improve some areas that need improvement, and I will do better. I believe that through hard work, my customer service work can be done better, and I will get more affirmation from the owners, and I will do my best to solve the owners' problems as soon as possible.
Summary of probation work (Chapter 9) At the beginning of 20xx 10, I was lucky enough to work in such a large state-owned enterprise, and I felt that I had been working for two months. During these two months' work, I deeply felt the meticulous care of the leaders, the serious and pragmatic work style of my colleagues and the enthusiasm for unity and hard work. What I realized was the hardship and firmness of MCC people as pioneers, which benefited me a lot and laid a good foundation for me to move towards the right life path. From this stage on, I found that the knowledge I longed for kept coming to me and slowly digested in this melting pot. Thank you very much for your concern. Now I will make a summary of my work in these two months.
As a new company report, I was worried at first that I didn't know how to do a good job. However, in the past two months, under the relaxed and harmonious working atmosphere of the company, through the careful care and patient guidance of leaders and colleagues, I quickly became familiar with the company's work flow, adapted to the company's work environment in a short time, did my job well, and made great progress in my work ability and social life.
At the beginning of my work, I carefully understood the company's development and learned the company's rules and regulations. I am engaged in project management and material procurement, but the specific content of the main work has not been put in place for the time being. I believe I have the ability to do this job well. Once the work is in place, I will devote myself to the work and contribute to the expansion and development of the company. Because I feel that my burden is very heavy, and my knowledge, ability, experience and position are far from each other, I have never dared to treat it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. After a period of time, I will definitely make progress. After continuous learning and accumulation, I guarantee that I have the ability to engage in it.
This position can easily handle all kinds of problems in daily work. I believe that my organizational management ability, comprehensive analysis ability, coordination ability and oral expression ability need to be improved. I hope that through my own study, I can ensure the normal operation of all work in this position, treat all tasks with a correct attitude, love my job, and work hard to implement it in practical work. Actively improve their professional quality, strive for initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.
In these two months of work and life, I have been strict with myself and abide by the company's rules and regulations. Do your best, do your job, and do every task assigned by the leaders seriously. Of course, there are still some problems and shortcomings in the work, such as: unfamiliar with some jobs, procurement knowledge and skills need to be improved; I don't know enough about relevant knowledge, so I need to continue to study and improve my knowledge level and working ability; Teamwork ability also needs to be further improved. For these shortcomings, I will learn from my colleagues around me with an open mind, ask for advice with an open mind, strive to enrich myself, find my own gap, expand my knowledge, and constantly cultivate and improve my working ability. At the same time, I also urge leaders and colleagues to give me more requirements and suggestions, so that I can improve myself faster and better and better adapt to the needs of my work.