Go to the homepage of JD.COM Business Learning Center, click on the link, enter the exam information and check the results.
JD.COM Customer Service Certification is a personnel-oriented e-commerce certification system created by JD.COM Business Learning Center, which provides a clear personal growth path for JD.COM merchants' customer service, a standardized and systematic training system and talent measurement standards for merchants, thus enhancing the comprehensive ability of customer service personnel and enhancing customer service experience.