The training conducted by enterprises to improve the quality and ability of grass-roots managers and workers is not limited to classroom teaching, but should guide them to learn to observe by themselves and think about how to learn from competitors, customers, suppliers, colleagues in other units or departments of enterprises, and even everyone around them. Enterprises should pay attention to transforming ordinary and profound trivial matters in the daily work and life of grass-roots employees into a part of employee training and education.

1. Grassroots employees attend some meetings that they don't usually attend, such as letting accountants attend marketing and R&D meetings, and letting ordinary employees attend professional meetings. So that every employee can get some first-hand information about the work of other colleagues, which will help broaden their horizons and enhance their mutual understanding and cooperation spirit.

2. Competitions are often organized inside or outside the enterprise to encourage employees to put forward original opinions, train their observation, thinking and creativity, and make them form the habit of loving and using their brains diligently.

3. Let the front-line members concentrate on observing how the other side responds to the customer's criticism in real time and how to host a formal briefing, so that they can get inspiration and influence from the other side's work style and work ability.

4. Hold courses and lectures attended by grassroots employees and business leaders; Encourage grassroots employees to actively strive for membership of various professional associations.

Extended data

Encourage employees to introduce or report their own research or work projects inside and outside the enterprise, especially to other departments and units within the enterprise; Invite people from all departments of the enterprise to meet and visit each other's departments to talk about what support and cooperation they need to give each other; Send more employees instead of two Theory of Three Represents, and spend a few days visiting related industry exhibitions.

Visit competitors, find out where at least one competitor is doing better than this enterprise, put forward useful suggestions for this enterprise, and put them into practice as soon as you come back.