Negotiation: When we have the idea of refund, we should negotiate with the agent at the first time. The negotiation should be divided into two stages. The first stage is to apply for refund and terminate the contract. At this time, if the agency has a good attitude and actively cooperates, then we need to put on a good attitude, state the objective situation and difficulties that we need to refund the fee, and solve the problem amicably.

However, it is often counterproductive, and institutions either refuse to cooperate or refuse to refund fees for various reasons. Then this situation will enter the second stage, and we will strongly demand a refund (the attitude must be firm and firm), and send a notice to the organization to terminate the contract and refund the fee (the content indicates that the contract signed by both parties was terminated on xx, xx, xx, and you should refund the training fee within 5 days).

Note: negotiation is necessary, because negotiation may not only be the fastest way, but also the process of fixing evidence for future prosecution, so chat records (telephone recordings, WeChat chat screenshots) must be kept well.

Complaint:

Put pressure on institutions through complaints from different platforms (don't bother, don't be afraid it won't work, be sure to try! ) I recommend several ways to complain to you:

Wechat applet searches for black cat complaints, complaining about insufficient qualifications, false propaganda, inducing consumption, refusing to refund fees, etc. If the educational institution has not issued an invoice, call the location of the institution 12366 or log in to State Taxation Administration of The People's Republic of China, People's Republic of China (PRC) for tax declaration; If the agency exceeds its business scope, collects fees indiscriminately, makes false propaganda, induces consumption, and refuses to refund the fees, it can call the local 123 15 or log in to the official applet/123 15 to make a complaint;

Log in to the National Bureau of Letters and Calls-enter an online complaint request (complaint report after registration) or directly call12345; If you have applied for a "training loan" and failed to pass the legal platform, you can call 12378 to complain that the training loan handling company has lent illegally without obtaining the qualification of financial lending.

Supplementary complaints; The above methods may be somewhat ineffective, but once some platforms give feedback, which leads the institutions to negotiate with you again, and the negotiation result is still not satisfactory, then you must make a second complaint or make a supplementary complaint to the platform with feedback, so as to achieve unexpected results in the prosecution. If the above steps cannot be solved, you must sue immediately.