1. Understand the basic knowledge of materials, styles, technologies, sizes, prices and selling points of the products sold. It's backwards. You come with your mouth open. Otherwise, if the customer asks you a price and size, you can look at the price tag and take a ruler to measure it, and the customer's first impression of you will be unprofessional.

2. I think it is a very low-level sales model to introduce the characteristics of furniture materials, crafts and other products to customers from the beginning. Now every family is introduced like this. What customers come to buy is not a pile of materials, but furniture, daily necessities and lifestyle.

3. Introduce the core features of the product brand to customers, and first attract customers with a few simple and incisive sentences. Ask the customer questions to find out the problems existing in the customer's situation (this is very important, you should know the problems that the customer encountered before using furniture, what standard requirements are there when buying new furniture, and so on. )

Sales skills:

1. Understand why customers buy products.

When receiving customers, we should first carefully understand why customers want to buy this product. Knowing the reason can prescribe the right medicine.

2. Give advice to customers like friends.

When you understand the customer's needs, you can give some advice to the customer appropriately. For example, a customer has reported that this product works very well before, and your situation is similar to his. It is more suitable to use this product.

3, the temptation of petty gain-gifts

Customers who haggle over every ounce and covet petty advantages will put forward some unreasonable demands, tell their own difficulties and send some small gifts that are more suitable for supporting the products, so that customers will understand.