The first step: analyze the current situation and find the right topic;

What is exaggerated is the grasp of the status quo and the awareness and ability to find a topic. Finding the topic is the first step to solve the topic, and it is also the condition to analyze the purpose of the topic.

Step 2: Analyze the cause of the problem;

It is very important to analyze the cause of the problem after finding the right one, and find out all the causes of the problem through scientific methods such as brainstorming.

Step 3: Confirm the reason; Distinguishing the main cause from the secondary cause is the key to solve the problem most effectively.

Step 4: Draw up measures and make plans; (5W 1H), that is, why is this measure made? Achieve what (what)? Where is it executed (where)? Who is responsible for completing (WHO)? When will it be finished? How to complete the measures and plans is the basis of implementation, and make them as operable as possible.

Step 5: Implement measures and plans; Efficient execution is an important part of organizational goals.

Step 6: Check, verify and evaluate the effect; "Subordinates only do the work you check, not the work you want." Guo Shina, the former CEO of IBM, made this remark to the point of the importance of inspection, verification and evaluation.

Step 7: standardize and fix grades; Standardization is the best way to maintain the status quo of corporate governance and accumulate experience, and it is also the basis for the continuous improvement of corporate governance. It can be said that standardization is the driving force of corporate governance system. Without standardization, enterprises will not progress or even decline.

Step 8: Deal with the remaining problems. One PDCA cycle can't solve all the problems, and the remaining problems will be automatically transferred to the next PDCA cycle, and so on.

How to use:

1, p planning stage: find out the existing problems, formulate improvement goals through analysis, and determine specific measures and methods to achieve these goals.

2.d Implementation stage: Do it according to the requirements of the plan to achieve the goal of quality improvement.

3.c inspection stage: check and verify the implementation effect according to the plan requirements, and find out the experience and problems in the improvement process in time.

4.a processing stage: affirm successful experience, formulate standards, regulations and systems (failure lessons can also be incorporated into corresponding standards, regulations and systems), consolidate achievements and overcome shortcomings.

Extended data:

PDCA cycle was first proposed by American quality management expert Dr. shewhart. It was adopted, publicized and popularized by Deming, so it is also called pdsa. The idea and method of total quality management is based on PDCA cycle. The meaning of PDCA cycle is to divide quality management into four stages, namely, planning, implementation, inspection and action. In the quality management activities, it is required to plan, implement and check the implementation effect as planned, and the successful ones will be included in the standards, and the unsuccessful ones will be left to the next cycle. This working method is the basic method of quality management and the general law of enterprise management.

PDCA is the initials of English words Plan, Do, Check and Act. PDCA cycle is a scientific process, and quality management in this order is endless.

1, p (plan) plan, including the determination of policies and objectives and the formulation of activity plans.

2, D (Do) implementation, according to the known information, design specific methods, schemes and plane layout; Then according to the design and layout, carry out specific operations to realize the contents in the plan.

3, c (check) check and summarize the results of the implementation of the plan, distinguish between right and wrong, clear effect, find out the problem.

4, A (Act) processing, processing the results of the summary inspection, affirming the successful experience and standardizing it; We should also sum up the lessons of failure and pay attention to them. Unresolved problems should be submitted to the next PDCA cycle for solution.

The above four processes are not finished at one time, but repeated. At the end of one cycle, some problems are solved, and the unsolved problems enter the next cycle and rise step by step.

PDCA cycle is a scientific procedure that should be followed in total quality management. The whole process of total quality management activities is the process of formulating and organizing quality plans, which runs endlessly according to PDCA cycle.

1, planning stage. Through market research and user visits, we should understand the user's requirements for product quality and determine the quality policy, quality objectives and quality plan. Including the investigation and analysis of the current situation, determining the main reasons and making plans.

2. Design and implementation stage. Implement the content specified in the previous stage. Conduct product design, trial production, testing and personnel training before the implementation of the plan according to quality standards.

3. Inspection stage. Mainly during or after the implementation of the plan, check the implementation to see if the expected results and effects of the plan are achieved.

4. Processing stage. Mainly according to the inspection results, take corresponding measures. Consolidate the achievements, incorporate successful experiences into the standards as far as possible, standardize them, and transfer the remaining problems to the next PDCA cycle to solve.

References:

Baidu encyclopedia -PDCA cycle