Section 1 gfd training

Basic requirements of clothing instruments

Cultivate a stable service attitude

Practice graceful and elegant standing posture

Develop a dignified and steady sitting posture

Form a light and natural posture

Avoid awkward and indecent squats.

Use emoticon gestures

Section 2 Service Language Training

Standardized terminology training for service personnel

The conversation is gentle and natural.

Create harmonious interpersonal relationships

Pay attention to the art of language

Nineteen rules for communicating with guests

Section 3 Daily Behavior Training

How to carry out daily work training

How to train to answer the phone?

How to carry out communication training between superiors and subordinates

Quality literacy training for service personnel

Section 4 Training of Necessary Knowledge

Waiters should have a wealth of knowledge.

What knowledge must a waiter master?

Develop communication skills to attract customers.

The benefits of saying the right thing.

Memory is very important for waiters.

How to train your memory ability

How to cultivate keen observation ability

Content of new employee position

Chapter II Basic Etiquette Training for Attendants

Section 1 Etiquette that waiters must master

Requirements of politeness cultivation

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