First of all, we should do a good job in quality, and the personnel of the quality department should be trained, not only to train the professional knowledge of the company's products, but also to train the quality control personnel to understand the importance of quality, so that they can realize that doing a good job in quality is not only a sign of loyalty to the company, but also an opportunity for self-improvement. Let them know that if a company's product quality is out of control, it will affect the company's interests. It is also a performance of incompetence of a quality manager. If you want to do a good job in quality, you can't do it on your own. You need a team that works well together. You should regard the whole company as a family, and the quality department is a family in the family. Feelings for family and clan are also the quality management ideas we need. Of course, people in the quality department should be fully aware of this. Only with good cooperation can good quality be clearly reflected. People play the most important role in quality management, so only by putting the quality manager's thoughts right can we lay the foundation for the company's good quality. As the head of the quality department, we should always pay attention to the mentality of the people in this department.

Secondly, to do a good job in quality, we need quality management methods suitable for the company, and input different quality management methods for people in different positions. For example, for QE personnel, good quality management methods are experimental design and new and old quality control methods, and they should also have a certain understanding of the business to facilitate dealing with customers; IQC should make it master more accurate inspection methods, and provide inspection methods for the products it detects at any time (incoming inspection methods can be provided internally or refer to external inspection), so as to continuously improve and improve the qualified rate and inspection efficiency of incoming inspection. Seven methods of QC are what every quality manager needs to master. QA and QC should master the necessary professional knowledge of process products. The application of statistical process control (SPC) in special process control is also a highlight of quality. At the same time, it is also very important to master the analysis of some basic machine process capabilities, which is directly related to whether the products meet the requirements of customers, so training should be the top priority. For all quality managers, ISO9000 and five tools of quality management (SPC, APQP, FMEA, MSA and PPOP) are also considered as excellent quality management.

For quality inspection, I think the most important thing is to use scientific, effective and efficient inspection methods, such as: training quality management personnel to use accurate inspection instruments, using different inspection methods for different products after understanding the product characteristics, listing inspection standards, referring to the implementation, setting samples, and when it is uncertain whether the products are OK, they can be compared as standard products.

As for the quality management department, I understand it this way. The whole department is equivalent to a team in the war. Quality minister = general, QE personnel = military adviser, responsible for inquiring and analyzing the enemy's situation (bad) and proposing countermeasures (improvement), and contacting the outside world to obtain the latest information for analysis and countermeasures; IQC personnel = sentry, responsible for the first pass, to avoid any bad things mixed into the army (good products); IPQC personnel = power forward and reconnaissance troops, in close contact with the enemy, found that the situation was bad. QA and QC personnel = wingers and combat troops, always fighting against bad elements (defective products), delaying killing (notification and isolation) immediately when defective products are found, and fighting the enemy (defective products) in normal operations.

It is also important to improve the quality of the company. In addition to the responsibility of quality management, the quality management department also needs the cooperation of various departments and the quality department. Only when the heads of all departments in a company have a strong sense of quality can quality be said to be doing quality for the company, otherwise quality is doing us. Quality is controlled and continuously improved by all departments of the company according to their respective authority and professional knowledge. It's the same as good quality. Only by rectifying the thinking of the company's leadership and then moving in the same direction can the improvement be effective and efficient.

As the director of the quality department, the most important points are: 1, uniting the ability of the whole department, which is the quality management thought I mentioned above. I think it can make the employees of the quality department like a family, which is the embodiment of his ability. As a supervisor, you should master some company's product expertise and professional measurement methods, quality management system and quality management tools and methods. You should have strong communication skills, communicate with your department, other departments and customers in time to solve the problems you face. The quality of a company's products has a great relationship with the company's quality supervisor, because he is the most direct person in the company's quality management. Only by constantly meeting the requirements of customers, constantly improving and improving work efficiency can it be called this.