Current location - Training Enrollment Network - Education and training - Working hours of customer service in ByteDance
Working hours of customer service in ByteDance
Working hours: 8:30- 18:00.

Job responsibilities?

1. Take an active part in company training and master all kinds of business knowledge. ?

2. Complete the task indicators of the current month according to the business plan. ?

Qualification?

1, 18-35 years old, articulate, fluent in Mandarin and infectious. ?

2. Have enthusiasm for work, be willing to pay and be self-motivated. (Acceptable for fresh graduates)

3. New employees need to participate in pre-job training and enter the job after passing the examination. Based on the training tenet of "it is better to teach people to fish than to teach them to fish", the company tailors the training content for employees.

4, familiar with the Internet and common network communication tools.

5. Be good at communicating with people and dare to challenge high salary.

6. Promotion: consultant-team leader-supervisor-manager, fair and open, and everyone has a chance. There is no seniority limit for company promotion. All middle and senior managers are promoted by insiders. Implement the promotion system of "those who are able to go up, those who are flat give way, and those who are mediocre get down".

Customer: Customers are the most important people in our business. They are not obstacles to our work, but the goals of our work. We are interdependent with our customers. We rely on customers to provide work objectives, and customers maximize their value through our services.

Service: We are working. Through labor, customers can get what they want, thus realizing their self-worth.

Then, the so-called customer service means that we help customers, show our value through labor, or gain benefits. Customer service includes external (business-to-customer) and internal (logistics departments and other departments of some units). Generally speaking, customer service refers to external customer service.