Purpose of determining audit scope

(1) provides basis for audit preparation and implementation.

(2) Provide important contents of certification certificates and promotional materials.

(3) Provide evidence to prove the conformity of the system.

Second, establish EHS policy, objectives and indicators and management plan.

Factors to be considered when determining the audit scope

(1) The organization of the auditee and the scope covered by its management authority;

(2) 2) Independence and correlation of HSE factors and their influences;

(3) the type and nature of the activities, products or services involved in the application for certification;

(4) Distribution and geographical location of places and places related to activities, products or services;

(5) regulatory requirements, standards and other reference documents required for related activities, products or services;

(6) Special requirements for the auditee, that is, whether there are places and places excluded from the audit scope.

(7) the responsibility of managers for the input and output of enterprises.

Three. Risk identification and assessment

Determination of audit scope

(1) Management authority of the enterprise;

(2) The scope of activities of the enterprise;

(3) The site area of the enterprise.

Four. Planning, establishment and implementation of planning documents

(1) Management responsibilities

The management responsibility of a service organization is first to formulate a service quality policy that satisfies customers and ensure that it is communicated to every employee so that they can consciously implement and maintain it.

Secondly, it is necessary to determine quality objectives, such as adopting appropriate quality measures to clarify customer needs (such as train punctuality rate, hospital waiting time, etc.). )

Third, clearly define the responsibilities and authority of all personnel who affect the quality of service, so that they can participate, undertake obligations and cooperate effectively to achieve continuous improvement of quality.

Fourth, the top management should conduct formal, regular and independent management review of the service quality system to determine whether the quality system is stable and effective.

(2) year of manpower and material resources

The most important resource in any service organization is employees. Therefore, managers should take various incentive measures to train and develop human resources, and communicate with employees in the form of QC group activities, briefings and exchange meetings.

Secondly, it is to provide necessary material resources, such as service facilities, equipment, transportation and information systems, documents and computer software.

(3) Quality architecture of records

Service composition should plan, establish, implement and maintain a documented quality system structure as a means to realize its quality policy and objectives, and as an important basis to control the service provision process.

Five, check and correct and regular review

(1) If the certified enterprise needs to expand or narrow the scope of system certification, the licensee shall submit a written application for expanding or narrowing the scope of certification and the corresponding quality manual. After examination and acceptance by the contract management department, if it is necessary to sign a contract to expand the scope of certification, and if it is necessary to narrow the scope of certification, it shall go through the formalities for changing the original contract. During on-site audit, be responsible for auditing relevant elements, departments and production workshops, expanding the scope of certification, and the specific implementation shall be carried out in accordance with the Quality System Certification (Audit) Implementation Control Procedure. After the approval, the certification certificate shall be replaced, the coverage shall be changed in the certificate, and the replacement date shall be indicated, but the validity period of the certificate shall remain unchanged.

(2) When the certified enterprise needs to change the system certification standard (mainly referring to that the certification standard is changed from GB/T/KOOC-0/9002-/KOOC-0/994 IDT ISO 9002:/KOOC-0/994 to GB/T/KOOC-0/900/KOOC-0/-) Kloc-0/9003-1994 IDT ISO 9003:1994 changed to GB/ On-site auditors shall review the elements of certification standard changes and relevant departments in accordance with Quality System Certification (Auditing) Implementation and Control Procedures. After the approval, the certification certificate shall be replaced, the certification standard shall be changed, and the renewal date shall be indicated, but the validity period of the certificate shall remain unchanged.