Legal analysis: educational institutions refuse to refund fees. How to realize the refund and safeguard the legitimate rights and interests of consumers is a highly professional technical activity. Generally speaking, negotiation is the first choice, complaint is the means, and litigation is the guarantee.

Let educational institutions refund fees, and before consulting, we must be prepared:

First, collect basic information such as education and training contracts (if any), payment vouchers (if any), receipts and invoices. To prove that the education and training contract does exist and the educational institution does charge fees;

The second is to summarize the reasons, analyze the advantages and disadvantages, consciously and emphatically collect the evidence materials of the reasons for the refund, roughly estimate the amount to be refunded, and achieve legal and reasonable rights protection.

Legal basis: People's Republic of China (PRC) Civil Procedure Law.

Article 122 Where a civil dispute brought by a party to a people's court is suitable for mediation, it shall be mediated first, unless the party refuses to mediate.

Article 123 The people's court shall guarantee the right of prosecution enjoyed by the parties according to law. A lawsuit that conforms to Article 119 of this Law must be accepted. Those who meet the conditions for prosecution shall file a case within seven days and notify the parties concerned; If it does not meet the conditions for prosecution, it shall make a ruling within seven days and refuse to accept it; If the plaintiff refuses to accept the ruling, he can appeal.

Article 124 The people's court shall handle the following prosecutions separately according to the circumstances:

(a) in accordance with the provisions of the administrative procedure law, which belongs to the scope of administrative litigation, inform the plaintiff to bring an administrative lawsuit;

(2) In accordance with the law, if both parties reach a written arbitration agreement to apply for arbitration and cannot bring a lawsuit to the people's court, inform the plaintiff to apply to an arbitration institution for arbitration;

(3) Informing the plaintiff to apply to the relevant authorities for settlement of disputes that should be handled by other organs according to law;

(4) Informing the plaintiff to bring a suit in a people's court that has jurisdiction over a case that is not under the jurisdiction of this court;

(5) If a party files a lawsuit in a case in which a judgment, ruling or conciliation statement has become legally effective, it shall inform the plaintiff to apply for a retrial, unless the people's court decides to allow the withdrawal of the lawsuit;

(six) cases that cannot be prosecuted within a certain period of time according to law shall not be accepted;

(seven) cases in which divorce or mediation is not allowed, and cases in which the adoption relationship is maintained through judgment or mediation, if there are no new circumstances or new reasons, will not be accepted if the plaintiff brings a lawsuit within six months.

Article 125 The people's court shall send a copy of the indictment to the defendant within five days from the date of filing the case, and the defendant shall submit a reply within fifteen days from the date of receiving the indictment. The defense shall specify the defendant's name, gender, age, nationality, occupation, work unit, residence and contact information; The name and domicile of the legal person or other organization and the name, position and contact information of the legal representative or principal responsible person. The people's court shall send a copy of the defense to the plaintiff within five days from the date of receiving the defense. If the defendant fails to submit the defense, it will not affect the trial of the people's court.