The first point: smile etiquette

If you are ugly, you must be talented. If you have no talent, you must smile. If you don't even smile, then you really have nothing. The most important thing in service etiquette training is to serve guests with a smile. Smile when dealing with customers, whether you are in a good mood or not, whether you like him or not. This is the most basic professional accomplishment of the service etiquette industry.

Standard gesture etiquette

Point 2: Basic etiquette norms

Basic etiquette norms must be standardized, such as standing posture, walking posture and squatting posture. Your etiquette rules determine the height of your unit. Standard etiquette norms will make customers feel that your company is very formal, which is more effective than advertising and distributing leaflets. Especially in China, which pays attention to etiquette norms, when the enterprise reaches a certain height, your etiquette knowledge cultivation or corporate culture must keep up.

Standing Etiquette in Service Etiquette Training

The third point: instrument etiquette

Instrument etiquette is the makeup, hairstyle and dress of the front desk. There should be no more than two kinds of accessories, including clothes with tooling or professional clothes. Long hair should be coiled up, short hair should be clean and neat, and makeup should be simple and exquisite. Front desk service personnel should make customers feel comfortable in all aspects. Service etiquette training is not to make you do etiquette more deliberately, but to combine etiquette with your actual work and leave convenience for each other.

Professional wear model

The above are the three main points of reception service etiquette training shared by fashion circles, which are not only applicable to hotel service etiquette, bank etiquette training, but also applicable to medical etiquette training.