Worry-free access to Apple means that users who purchase self-operated Apple iPhone products provide one-to-one personalized product setting services free of charge, and through 30 minutes of voice interaction and video teaching, guide users to understand the basic settings and usage methods of Apple iPhone products, and really help users achieve "getting started as soon as they get started".

The members of Worry-Free Customer Service Team include Apple's officially certified trainers and a number of product consultants with various Apple skills, which are different from ordinary customer service teams.

Worry-free customer service team's office equipment configuration can be described as luxurious, all using Apple devices including Mac, iPhone, iPad and Apple Watch.

IPhone is a series of mobile phones with iOS operating system released by Apple.

As of September, 20021year, Apple has released 26 mobile phone products, the first generation: iPhone? , the latest version: iPhone 13, iPhone? 13 professional edition.

The mute button of iPhone series products is on the left side of the front of the device; Models before iPhone 5 use 30Pin interface, and products after iPhone 5 (inclusive) use Lightning interface.

The Home button is configured for models before iPhone X; After iPhone X (inclusive), the physical Home key was cancelled.

IPhone series models have been equipped with Apple silicon self-developed chips since iPhone 4. Touch ID first appeared on iPhone 5s.

IPhone 6s and iPhone 6s Plus added 3D Touch touch control on the screen for the first time; Wireless charging first appeared on iPhone8 and iPhone 8 Plus models, and Qi(Chee) wireless charging standard was adopted.