Jia, a citizen of Harbin, initially reported early education for his children to go to kindergarten next year. I want to transfer to another school so that my children can better adapt to kindergarten life.
The early education package starts from 20 19 12.20, with 68 class hours, which is very cost-effective according to the activity price.
Jia took the children to five classes to catch up with the Spring Festival, and the family went back to their hometown in Shandong for the Spring Festival.
Harbin citizen Jia is not a plague. The child is three years old and will go to kindergarten soon. This course is really not good.
Due to special reasons, Gymboree Children's Education School stopped online education and informed parents that online education was available.
However, Jia believes that it is difficult for children under 3 years old to concentrate on lectures through computers, so they have not received online training.
As of June this year, parents have been informed that Gymboree Children's Education School can start online early education courses in July.
However, Jia believes that the purpose of attending early education classes at that time was to help children adapt to the transition from family to kindergarten as soon as possible.
Now the child is going to kindergarten. You don't have to go to the morning class anymore.
Harbin citizen Jia negotiated a refund with our Harbin Gymboree Headquarters. They promised a refund at first.
According to the contract provided by Jia, if the validity period (time) of the agreement is less than half, the cash value of the lecture part will be calculated at the unit price of 268 yuan per class, and the remaining expenses will be refunded after deducting the cash value.
When communicating in June, Gymboree Children's Education School agreed to refund.
Jia said, but after a while, Gymboree customer service informed him that in order to reduce losses, Jia could also get a refund by changing shifts.
I am Jia, a citizen of Harbin, and the time is 10. I found a house where I could attend classes, but they told me. The company stipulates that classes will not be resumed.
At the beginning, he promised to attend classes, but Jia said that because everything was connected, the school gave him new regulations and could not attend classes. Things have been dragging on since June.
Jia, a citizen of Harbin, said that at first they could carry out the contract, but now they don't. Always give us the runaround with what headquarters says. Their interests are protected, but how can consumers' rights and interests be protected?
Since the details of the refund are clearly stipulated in the contract, why did Gymboree Early Childhood Education School disagree after Jia proposed the refund? The person in charge of the store of nangang district Gymboree Preschool Education School in Harbin, if you want a refund, it is really in your class. The unit price is 278, which cannot be refunded. At my level, I can apply for some compensation from you to balance your psychology.
Jia, a citizen of Harbin, still said that to me. I want a refund. We can understand what you said. I don't want this. I want a refund.
The person in charge of the store of Gymboree Early Childhood Education School in nangang district, Harbin, said that if you want a refund, I really want to apply to it.
The problem of refund has yet to be solved. Relevant departments have been involved for half a year. Jia said that children are in kindergarten and are not suitable for morning classes.
The person in charge of the store of Gymboree Children's Education School in nangang district, Harbin, said that the curriculum was resumed in the month when the epidemic broke out.
Educational administration teacher: At that time, Teacher A said, did you tell him this month? Is to tell him as soon as possible.
Education teacher: I didn't tell you that it was a deadline to transfer as soon as possible. I said I would transfer as soon as possible, but I didn't say the deadline.
There must be something wrong with our communication.
The person in charge of the store of Gymboree Preschool School in nangang district, Harbin said that the current regulations of the school can be extended, but there is no refund or resumption of classes.
Article 8 of the document 17, store manager of nangang district Gymboree Children's Education School in Harbin, clearly states that as long as the education and training industry delays the performance of the contract, no refund is required, and Gaofa also expresses its support. If our parents tell us,
Guiding Opinions of the Supreme People's Court on Properly Handling Civil Cases Related to the Pneumonia Epidemic in COVID-19 according to Law (II) Article 8 stipulates that if the online training contract signed by the parties cannot be carried out due to the epidemic situation or epidemic prevention and control measures, the purpose of the contract can be achieved through online training and changing the training period.
The person in charge said that according to the relevant regulations, Gymboree Children's Education School conducted online training during the epidemic, so there will be no refund.
I think it is impossible for Harbin citizen Jia to do early education through online education. The purpose of our initial report is to guide children's music, movements and colors online, improve their adaptability to kindergartens and let them grow up as soon as possible. Being online is unacceptable and impossible.
Jia signed up for the early education class in the hope that children can participate in happy education with teachers and children through online courses. At first, the early education center could not achieve the original contract purpose through online education.
At the same time, according to the relevant regulations, if online training cannot be conducted due to the epidemic situation or epidemic prevention and control measures, the purpose of the contract cannot be achieved through online training, or the actual situation of the case shows that online training is not suitable, and the trainee requests to terminate the contract, the people's court will support it.
Then, under what circumstances should the Supreme People's Court's Guiding Opinions on Properly Handling Civil Cases Related to the COVID-19 Epidemic be applied? Zhan Zhijian, a lawyer of Heilongjiang Longfanxu Law Firm, can do online education if he can't. However, this online education must be timely. In addition, the educated must be suitable for online education and be able to achieve the purpose of the contract. If you are a child who needs early education, or you need group education, you can't cope with online education here. In other words, online education can't achieve the purpose of the contract, so parents who are children can't carry computers at any time.
In order to solve the problem, on the afternoon of 15, the education teacher, accompanied by Jia, went to the Education Bureau of nangang district, Harbin.
Xu Changqing, chief of the training department of nangang district Education Bureau, Harbin, stipulated in the first article that all the students whose semester is less than 1 month will be refunded within 2 days after the start of school, and those whose semester is more than 1 month for half a year or more will be refunded within 5 days after the start of school. In the third case, the fees, standards and refunds that the school has not filed with the price department or the regional administrative department.
Xu Changqing, the section chief, said that if Jia attends less than half of the classes, he can refund half of the fees, but he needs to show proof.
Next, they need further verification.
At the same time, Jia also reflected this situation to Harbin nangang district Market Supervision Administration.
The staff said that they would also investigate the matter.
Educating children well is the basic skill of early education institutions, and doing well after-sales service can better reflect the responsibility of early education enterprises.
The silver cup is not as good as the parents' evaluation, and we will continue to pay attention to the future progress.
Copyright belongs to the Evening News. Please contact the picture source of Heilongjiang Radio Station when quoting.
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