Many stores in Qitian Zhenduo are closed, and many parents have no way to refund their fees. Following the closing of stores in Shanghai, Fujian and other places, a well-known early education institution, Kai Tianzhen, recently heard thunder. At present, the stores in Qitian Town, Shenzhen are in a state of "losing contact". Many shops in Qitian Town are closed, and many parents have no way to refund their fees.
Many shops in Qitian Town are closed, and many parents have no way to refund their fees. 1 another national chain early education institution caused a storm.
"Since February, the wages of grassroots employees have been in arrears, and the social security in March will wait until the end of June." On June 27th, An An, a former employee of Shanghai Qitian Town, told Interface Education that he had resigned voluntarily because he could not stand the company's repeated arrears of wages.
According to An An, at present, all the 12 stores of Qitianzhen in Shanghai have been closed. "The company held a meeting in March 19, and said that it would leave four stores, two in Pudong and two in Puxi. However, the door has not been opened so far, one is because of the epidemic, and the other is that the boss who has joined has not yet been found. "
The staff of the national hotline in Qitian Town told Interface Education that the situation of the Shanghai store has not been notified by the headquarters. "classes should not be resumed."
In terms of refund, An An told Interface Education that "(the refund period) is from the first 40 working days to four months and four periods (refund), and there is no time limit now." She suggested that parents who still have classes should take online classes as soon as possible. "The content of the seven fields course is really good. If you can take it, take it off quickly and reduce losses. "
Qitian Zhen is a Japanese early education brand with a history of 63 years. In 2009, Ma Siyan, the founder and CEO of Sike Education Investment Development (Shenzhen) Co., Ltd., introduced it to China, offering intelligent parenting classes and prenatal education classes for parents and pregnant mothers, as well as basic ability classes, English enlightenment classes, memory classes and sound sense classes for infants.
In addition to going overseas, Qitianzhen has opened more than 1 10 stores in more than 20 provinces and cities such as Beijing, Tianjin, Jiangsu, Zhejiang and Fujian. The first teaching center in Chinese mainland opened in September 20 10.
A few days ago, Interface Education called Hangzhou Yuanyang Ledigang Store in Qitian Town as a parent. The staff of the other party said that all five stores in Hangzhou changed from direct operation to joining in March this year, and now they are all operating normally. When asked about the difference between joining and direct selling, the staff member said, "The teachers and courses are the same as before, but the person in charge is different."
According to another staff member of the store, the cost of a class is around 220-270 yuan, and the price is related to the size of the class package. There are 48 classes, 96 classes, 144 classes to choose from.
In March of this year, Qitian Town, Fuzhou closed the store and suspended business. According to Fuzhou Radio and Television Station, citing parents who defended their rights on the spot, in June, 5438+ 10, Qitian Town suddenly informed parents to take more than 40 days off. In the first week after classes resumed in February, the course consultant told them that they could not attend classes due to power failure and other reasons.
A Proposal for Joining Cooperation issued by Fuzhou Center in Qitian Town shows that due to the epidemic, the original direct selling system was passive and decided to switch to joining mode, so it suspended its business and looked for local partners in Fuzhou in the next week.
On July 4th, Interface Education called the national hotline in Qitian Town to consult Fuzhou stores. The staff of the other party said that two stores in Fuzhou had closed before. "I haven't found (franchisee) yet. I don't know if it will open later."
As of press time, in the store information of Qitian Town, official website City, China, interface education has not seen Fuzhou stores.
According to China official website of Qitian Town, Ma Siting, its founder, graduated from the Department of Physics of Peking University, obtained a bachelor's degree and a master's degree from the Department of Modern Physics of Tsinghua University, an MBA from McGill University, and Dr. hitotsubashi university. 1987 participated in the establishment of Founder Group. 1993-2009 worked for Bloomberg Information, a financial information company, as the president of Asia Pacific operations.
Tianyancha APP shows that Sike Education Investment Development (Shenzhen) Co., Ltd. was established in April 20 10 with a registered capital of HK$ 5 million. At present, the legal representative is Xu Xiaoli. In addition to Sike Education, he is also the legal representative of Fuzhou Xiqida Information Consulting Co., Ltd., which belongs to Sike Education Group and has 2 1 member enterprises.
On April 29th this year, Sike Education Investment Development (Shenzhen) Co., Ltd. made a number of industrial and commercial changes, including changing the executive director and general manager from Xiao Ye to Xu Xiaoli, and reducing the business scope of "education and training".
Tianyancha APP shows that the company has a high risk level. From May 2020 to June 2022, there were * * court announcements 12, involving Shenzhen, Changsha, Fuzhou and other places. The types of disputes include education contract rectification, labor contract disputes and trademark infringement disputes. The two pieces of information of the person subjected to execution are both from the Nanshan District People's Court, and the total execution amount is 84 1800 yuan.
Number of global stores for early education in Qitian Town. Image source: Qitian Town Global official website
Globally, apart from China, Qitianzhen has opened more than 300 stores in seven countries, including Japan, South Korea, Singapore, Thailand, India, Australia and Britain, and currently has more than 60,000 students.
Qitian Town Early Education Brand was founded by Japanese educator Qitian Town, and 1929 was born in Shimane Prefecture, Japan. Since 1958, he has been engaged in early childhood education. 1978 established Japan's Qitian Education Research Institute, devoted to the research, development and promotion of right brain education, and died in 2009.
The "flash card" used in early education courses in Qitian Town originated in the United States in the 1960s and was invented by American Glenn Du Man. As a visual stimulation card, it was first used to treat children's brain injuries.
In the flashcard class of early education institutions, teachers let children passively remember the contents of flashcards by flashing them quickly, handing in replacement cards repeatedly and reading corresponding vocabulary at the same time, claiming that they can stimulate neural pathways related to the brain and quickly improve various abilities including memory.
As early as the 1970s, the American Academy of Pediatrics pointed out that the use of "flash card" for treatment is based on a simplified brain development theory, and the existing information can not support the author's view that this treatment method is effective, and its use is not guaranteed.
The domestic media reported Duman Flash Card many years ago. Zhou He, then director of the Shanghai Children's Art Education Research Center, said on the social platform that "Du Man flashing, abacus mental arithmetic, graphic coloring, Olympic mathematics and pinyin children's books are all routines that undermine children's thinking and free growth of body and mind."
The right brain development advocated by Qitian Town is also controversial.
As early as 20 12, Xinhuanet issued a document questioning the so-called "right brain training". According to the relevant research he cited, the statement that "the left brain is responsible for rationality and the right brain is responsible for sensibility/creativity" and that "visual information is mainly processed by the right brain" is also full of mistakes. The division of labor between the left and right brain is not so absolute, and there is no basis for the professional development of the right brain.
There is still a market for flash cards. In the flagship store of Tmall in Qitian Town, interface education found that the third best seller was a "Qitian Town 10 second memory challenge flash card" for children aged 2-4, and the price was 99 yuan. In addition, there are many flash cards with different themes in the store, such as "Famous Painting Card", "Game Card", "Digital Flash Card" and "Places of Interest Flash Card".
Many shops in Qitian Town are closed, and many parents have no way to refund their fees. After closing stores in Shanghai and Fujian, a well-known early education institution, Kai Tianzhen, recently heard thunder.
According to a recent report by Yangcheng Evening News, many stores in Guangzhou in Qitian Town have been closed one after another. Parents Mr. Li1paid a class fee of about 27,000 yuan on October 27th, 202 1 165438. After the children formally attended classes for more than two months, the seven-day experience center of R&F Haizhu City was closed many times due to the epidemic.
In May this year, Mr. Li received the news that the store was going to close down, and the rest of the courses could be transferred to three other stores, but two of them closed soon. At present, Mr. Li still has 76 classes, and the class fee of about 20 thousand will be refunded. During the explosion of the offline store, Mr. Li also received a proposal from Qitian Town's sales customer service calling on parents to raise funds and a notice of the handover fee.
Yao Wang, the legal representative of Guangzhou Xiqida Information Consulting Co., Ltd., a subsidiary of Guangzhou Qitian Town, told the Yangcheng Evening News reporter that at present, it is "solving communication"
On the afternoon of August 4th, Interface Education called Beijing Century Jinyuan Store in Qitian Town as a parent. The staff said that at present, the stores of Qitianzhen in Beijing, Nanjing, Wuhan, Chengdu and other cities have been taken over by new investors, while the stores in Shenzhen and Shanghai are still managed by the original boss (Ma Siting, founder of Qitianzhen China).
The above-mentioned staff revealed that the newly acquired investor is a mineral industry person in Xi 'an. After the takeover, the original management team remains unchanged, and whether the courses and fees are adjusted has not yet been determined. She admitted that two stores in Beijing did close recently, mainly to save costs.
At present, the stores in Qitian Town, Shenzhen are in a state of "losing contact". On the afternoon of August 4th, Interface Education called Shenzhen 12 Store many times, but could not get through.
Instructions for customers of Qitian Town (Shenzhen Bay Sports Center Store). Image source: official WeChat of Shenzhen Bay Sports Center
On July 6th, Shenzhen Bay Sports Center issued a Notice to the Customers of Qitian Town (Shenzhen Bay Sports Center Store), which showed that Shenzhen Bay Sports Center sent reminders to the store several times, but it still failed to pay the rent within the prescribed time limit, nor did it negotiate on the placement of members and the follow-up work arrangements. Shenzhen Bay Sports Center has cancelled the lease contract with Qitian Town.
On July 12, the Consumer Council of Shenzhen also released the news of "Seven Days of True International Education: One Day for Charge, One and a Half Years for Refund", which verified and handled consumer complaints and reminded consumers to "carefully choose this merchant for consumption."
Some stores are suspected to have changed from direct operation to joining. At the end of June this year, the staff of Seven Days Zhen Hangzhou Ocean Music Port Store told Interface Education that all five stores in Hangzhou changed from direct operation to joining in March this year and operated normally.
When asked about the difference between joining and direct selling, the staff said that the teachers and courses are the same as before, but the person in charge is different. Judging from the information released by the staff's circle of friends, the interface education found that Hangzhou has indeed raised the course price by 10% since July this year.
Tianyancha APP shows that in April this year, Hangzhou Haoyi Education Technology Co., Ltd., which belongs to Hangzhou Qitian Town, made a number of industrial and commercial changes including renaming. Previously, the name of the company was Hangzhou Xiqida Education Technology Co., Ltd., and in June 5438+this year 10, Shanghai Qitianzhen Education Investment Development Co., Ltd. withdrew from the ranks of shareholders. At present, the company is wholly owned by Yidabao (Hangzhou) Technology Co., Ltd.
On the afternoon of August 4th, Interface Education called the national customer service hotline in Qitian Town to inquire about the direct operation and joining of stores nationwide, but the wiring staff said it was unclear.
Qitian Zhen is a Japanese early education brand with a history of 63 years. In 2009, Ma Siyan, the founder and CEO of Sike Education Investment Development (Shenzhen) Co., Ltd., introduced it to China, offering intelligent parenting classes and prenatal education classes for parents and pregnant mothers, as well as basic ability classes, English enlightenment classes, memory classes and sound sense classes for infants. Official website shows that it has more than 1 10 stores in more than 20 provinces and cities such as Beijing, Tianjin, Jiangsu, Zhejiang and Fujian. The first teaching center in Chinese mainland opened in September 20 10.
According to China official website of Qitian Town, Ma Siting, the founder, graduated from the Physics Department of Peking University with a bachelor's degree, graduated from the Modern Physics Department of Tsinghua University with an MBA degree from McGill University, and is studying for a doctorate in hitotsubashi university. From 1987, he participated in the founding of Founder Group, and from 1993 to 2009, he worked for Bloomberg Information, a financial information company, as the president of Asia Pacific operations.
Tianyancha APP shows that Sike Education was established in April 20 10 with a registered capital of HK$ 5 million. At present, its legal representative is Xu Xiaoli. In April this year, the company made several industrial and commercial changes, including changing the executive director and general manager from Xiao Ye to Xu Xiaoli, and reducing the business scope of "education and training".
Many stores in Qitian are closed, and many parents have no way to refund their fees. 3 "In recent months, I took my children to many shops in Guangzhou for classes, and now they suddenly closed. What if the class fee is more than 20,000? " Recently, Mr. Li told the Yangcheng Evening News reporter that many stores in Guangzhou, a well-known early education institution, have been closed one after another and have not received reasonable feedback so far. The reporter's investigation found that the doors of many offline stores in Qitian Town, Guangzhou were locked, and the relevant person in charge responded that they were communicating and solving them.
Parents' complaints: Stores are closed one after another, and tuition fees cannot be recovered.
In order to gain more knowledge during school age, Mr. Li from Guangzhou Neighborhood paid a deposit of about 2,700 yuan for 96 classes at the Qitian Town Experience Center in Haizhu City on1October 20211April. 2021165438+1On October 27th, Miss Li paid a class fee of about 27,000 yuan. However, more than two months after the children formally attended classes, that is, June 5438 +2022 10, the R&F Haizhu Seven Days Experience Center was closed for many times due to the epidemic.
After the suspension of classes in the experience center of Qitian Town, Haizhu City, R&F, Mr. Li also found that the operation of Qitian Town was different. He said: "At the end of 20021,the registered name of Qitianzhen Company was changed from Guangzhou Qitianzhen Information Consulting Co., Ltd. to Guangzhou Xiqida Information Consulting Co., Ltd.; In March 2022, it was discovered that Qitianzhen had successively changed its legal person, shareholders and business scope, and Qitianzhen was changed from a direct store to a franchise store. "
In May, 2022, Teacher Li received the news that "futian town Experience Center of R&F Haizhu City will be closed", informing parents that the next courses can be transferred to Poly Times Store, No.5 apron store or Wankeli apartment.
Mr. Li reflected that after two or three classes at Poly Time Store, the child suddenly learned that Poly Time Store was closed, leaving only the class point on the apron on No.5 in Baiyun District to make an appointment.
By the end of July, Mr. Li learned that the Qitian Town Experience Center on the No.5 apron was about to close, but he never received the customer service contact information promised by the staff.
At present, Mr. Li's children still have 76 classes left. Counting the courses given, there are about 130 classes left, and the class fee of more than 20 thousand yuan can not be recovered. During the "thunder explosion" of the offline store in Qitian Town, Teacher Li also received a proposal from Qitian Town sales customer service calling on parents to raise 600,000 start-up funds and a notice to pay class fees.
Reporter's visit: many shops are closed and teachers' wages are in arrears.
From July 28th to 29th, the reporter of Yangcheng Evening News visited many offline experience centers in Yuexiu District, Haizhu District and Qitian Town, Baiyun District of Guangzhou during working hours according to the location of classes in Guangzhou indicated by the official account of WeChat.
Qitian Town Experience Center, located in Fuli Haizhu City, Haizhu District, has been surrounded by wooden boards and the interior decoration has been demolished. The reporter observed at the scene that a notice of the new address of Haizhu Center in Qitian Town was posted on the glass door of the store, dated May 2, 20221.
According to the notice, the Haizhu Central Store in Qitian Town will be relocated from May 15 to July 20. The new center is located on Second Street. L2 17, Floor 2, Wankeli, Jiangyan Road, Haizhu District. According to the progress of the project, classes will start from July 20th to 30th, and parents will be informed at that time.
The reporter called Miss Qi, a teaching teacher who had worked in Qitian Town Experience Center in Haizhu District. Miss Qi joined the company in 2020, claiming that Qitian Town had defaulted on her salary in February, May and June this year. At present, the relevant person in charge has not responded.
Miss Qi said that from the end of 65438+ 10 to February 2022, the seven-day experience center in Haizhu City was closed due to the epidemic and the Chinese New Year. In late May, nearly a week before the store was closed at the Qitian Town Experience Center in Haizhu City, Miss Qi received relevant news. "They plan to move the store to Vanke on the grounds that the contract lease expires and the store is renovated. Because the company did not pay social security, provident fund, wage arrears and so on. I have to leave. "
At the Qitian Town Experience Center at L2 17, the second floor of Wankeli, Jiangyan Road, Haizhu District, the reporter found that the door was closed and the store was filled with teaching AIDS. The staff of a restaurant next door said: "The renovation of the Seven Days Experience Center began in the middle and late June, but so far, no staff has been seen running this store, and the store has been locked for a long time."
The closed door also appeared in Poly Times Li Store in Yuexiu District. The reporter saw that a Notice to the Customers of Qitian Town (Guangzhou Times Store) issued by Guangzhou Yishun Real Estate Development Co., Ltd. (hereinafter referred to as the "Notice") was posted outside the Qitian Town Experience Center on the third floor of the South Tower of Poly Times Store, and the signing date of this document was July 2022 15.
It was mentioned in the notice that Guangzhou Qitianzhen Information Consulting Co., Ltd. Poly Times Lane Branch leased Guangzhou Times Lane South Tower Store 30 1A 1 to operate the brand of "Qitianzhen". Guangzhou Yishun Real Estate Development Co., Ltd. has fulfilled its obligation to reduce the rent payable by the store in the first half of 2022 according to the relevant policies and regulations, but on the date of the notice, the store still owes rent and other expenses.
At the Qitian Town Experience Center on the No.5 apron in Baiyun District, the reporter saw that the lights in the store were always on, but the door was locked. The reporter observed the store for more than an hour and did not see any staff in the store.
Relevant personnel responded: it is being solved through communication.
The reporter found out that at present, the early education in Qitian Town in Shanghai, Fujian and other places has experienced the event of closing the store for refund. According to media reports, there are more than 100 direct selling centers in Qitian Town, some of which are operating normally and some of them have been shut down. Qitian Town customer service staff said: "Looking for partners, from direct sales to joining."
At the same time, the reporter also learned that some parents have reported the situation to the market supervision administration and the public security department of the jurisdiction, and relevant departments have intervened.
On July 29th, the reporter called Yao Wang, the legal representative of Guangzhou Xiqida Information Consulting Co., Ltd., a subsidiary of Guangzhou Qitianzhen. Yao Wang said: "It is being solved and communicated."
Reminder: Don't pay a large sum of money at one time.
The relevant person in charge of the Consumer Council of Guangdong Province said that parents should refer to the latest policy when choosing extracurricular education training classes and interest classes for their children, and refuse training institutions with uneven licenses. At the same time, we should read the contract carefully, pay attention to the training courses, teachers, fees, schedule and liability for breach of contract. Don't spend a lot of money to buy long-term courses at one time, so as not to lose money due to business closure or "running away".
If parents have reached a refund agreement with education and training institutions, but have not received a refund, how can they protect their rights? Lawyer Weng Chunhui of Beijing Yingke (Guangzhou) Law Firm said that citizens can lodge a complaint through 12345 or 123 15, or they can collect relevant evidence and urge the other party to refund according to the agreement reached.