In order to better protect consumers and improve the service level and product quality of sellers dealing in the following categories of goods. According to the consumer protection service agreement, Taobao stipulated the categories of goods that must pay the consumer protection deposit.

Note: When releasing the following categories of treasures, only "second-hand" or "idle" goods can be released without submitting the consumer protection deposit, and brand-new goods can only be released after submitting the consumer protection deposit.

How to pay the Taobao deposit?

Where can I pay the deposit for consumer protection services? You can apply for compensation through the seller center-customer service-consumer protection service.

Step 1: Go to the consumer protection service page-security deposit, and click "Pay".

Payment succeeded!

Note: Please make sure that your Alipay account has enough balance to freeze before clicking Submit Margin.