Product quality law

Article 54 Where the product identification does not conform to the provisions of Article 27 of this Law, it shall be ordered to make corrections; If the product logo with packaging does not conform to the provisions of Items (4) and (5) of Article 27 of this Law, if the circumstances are serious, it shall be ordered to stop production and sales, and a fine of less than 30% of the value of the illegally produced and sold products shall be imposed; Illegal income, if any, shall also be confiscated.

Article 27 The marks on the products or their packages must be true and meet the following requirements:

(a) product quality inspection certificate;

(2) Product name, manufacturer's name and address indicated in Chinese;

(three) according to the characteristics and requirements of the product, it is necessary to indicate the product specifications, grades, the names and contents of the main components, and indicate them in Chinese accordingly; If consumers need to know in advance, it shall be marked on the outer packaging, or relevant information shall be provided to consumers in advance;

(4) For products with restricted use, the production date, safe use period or expiration date shall be clearly indicated in a prominent position;

(five) products that are easily damaged or may endanger personal and property safety due to improper use shall have warning signs or Chinese warning instructions.

Extended data

Case: One SMS bought three products? Finally, I succeeded in returning one and losing three.

Mr. Liu, a citizen of Hangzhou, bought a preschool education machine worth 498 yuan through the SMS link pushed by his mobile phone. The merchant is an online shop in Beijing, and sent the preschool education machine to Mr. Liu through Best Express. After paying, Mr. Liu found that this morning education machine has no factory name and address, and it is a three-no product.

Mr. Liu called 12345 and wanted to complain about the refund. The staff told me that because the business is in Beijing, they will go to the Beijing Consumer Protection Committee to complain.

So he called Beijing 123 15 again, and the staff told him that he had to have the company name of Beijing online store to confirm the subject and register the complaint, but Mr. Liu bought it through SMS link, and I don't know which company it was, so I contacted the customer service hotline of Best Express. But the customer service told him that the sender's specific information was private and could not be provided.

Mr. Liu had to call the complaint hotline of Binjiang Consumer Protection Committee, hoping to ask Baishi Logistics to contact Beijing Company to handle the dispute through the Consumer Protection Committee. Lin Qiaoxiao, deputy director of the Reporting and Complaint Center of Binjiang Market Supervision Bureau and deputy director of the District Consumer Protection Committee, took over the complaint, considering that if consumers do not intervene, they seem to have entered one dead end after another, unable to complain and unable to defend their rights.

After Lin Qiaoxiao's repeated communication and consultation, Beijing Company finally agreed to pay Mr. Liu 1500 yuan. Afterwards, Mr. Liu called to express his thanks and sent a banner.

Baidu Encyclopedia-People's Republic of China (PRC) Product Quality Law

People's Network-Can I buy three products with a short message? Finally, I succeeded in returning one and losing three.