1. Complaints about water supply in residential areas depend on the situation:

(1) If there is a problem with the water quality in the residential area, you can complain to the water supply enterprises and units. If you are not satisfied with the handling of complaints from urban public water supply enterprises and water supply units with self-built facilities, you can complain to the administrative department of urban water supply or other relevant administrative departments;

(2) If there is a problem with the quality of water supply, you can complain to the water supply company;

(3) Negotiate with the developer and ask the developer to regularly maintain the water supply equipment and clean the water supply facilities, so that the water quality of the water supply can reach the qualified standard.

2. Legal basis: Article 285 of the Civil Code of People's Republic of China (PRC).

Entrusted by the owners, the realty service enterprise or other managers shall, in accordance with the provisions of the realty service contract in Part III of this Law, manage the buildings and their ancillary facilities within the building division, accept the supervision of the owners, and promptly answer the owners' inquiries about realty service.

Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.

Article 286

Owners shall abide by laws, regulations and management regulations, and relevant behaviors shall meet the requirements of saving resources and protecting the ecological environment. For property service enterprises or other managers to implement emergency measures and other management measures implemented by the government according to law, the owners shall cooperate with them according to law.

The owners' assembly or the owners' committee has the right to ask the perpetrator to stop the infringement, remove the obstruction, eliminate the danger, restore to the original state and compensate for the loss of any act that damages the legitimate rights and interests of others, such as dumping garbage at will, discharging pollutants or noise, raising animals illegally, building illegally, occupying passages illegally, refusing to pay property fees.

If the owners or other actors refuse to perform relevant obligations, the parties concerned may report or complain to the relevant administrative departments, which shall deal with them according to law.

Second, who will undertake the renovation of water pipes and pipelines in the community?

Who will bear the cost of water pipe renovation in residential quarters, depending on the reasons for renovation and property rights:

1. If it is a quality problem, the warranty period shall be borne by the developer;

2 beyond the warranty period, shall be borne by the owners or property management companies.