Tmall supermarket has customer service, but because there are many and miscellaneous goods in the supermarket, there will be many more customers than retailers such as clothing. Therefore, Tmall Supermarket does not have Want Want customer service, and online customer service only has an intelligent robot, which can solve some conventional shopping problems.

You add things to the shopping cart marketing, then go in and pay and quit, the goods will go to the waiting area, then you click on the waiting area, and then click on the goods to have customer service.

The specific steps are as follows:

1, the first Taobao, click on the Tmall supermarket system to enter the page.

2, will automatically enter the supermarket home page.

3. Under my page. Find my customer service page, which is the official customer service of the supermarket. Click on my customer service to enter.

4. After entering the customer service page, enter online customer service in the chat bar, and you can wait for the customer service to access the session, and you will be prompted.