First, the ability to know your emotions, that is, you have to know your emotions. Some people call it emotional consciousness.
Let me give you an example. For example, I used to be the dean. I just came out from home, just went out, someone poured a gourd ladle of water on me. He is watering the flowers. His bright head is dirty and his clothes are dirty. I was very angry. I turned around to scold him. Seeing that no one is here, I'm angry. I'm going to work. When I was at work, the director of the office saw me. Dean Zeng has a meeting at nine o'clock. If you have a meeting, I will interrupt him. Now that the Central Committee has said that Wenshan will meet the sea, you still let me have a meeting. The director of this office said that Dean Zeng took medicine today and I was sitting in the office. Dean Zeng has an appointment to talk to you. About what? You just interrupted my work schedule and didn't let me have a rest. What's the matter with you? The assistant said what happened to this dean today? A few days later, the assistant and the director of the office said in front of them, Dean Zeng, what happened to you that day? I said what happened to me, but I didn't do anything. I don't know. Did not realize, did not recognize their own emotions, and brought the bad mood of throwing dirty water to work. You had a quarrel with your wife at home, which may have brought this mood to the company. You are very angry with the company and don't like it. You go home to your wife and your son is angry, and you don't even know it. When you have a problem, you can't concentrate on the class, which is why you can't understand your emotions well. Therefore, there is a saying in China, "Go to three provinces every day and reflect". It's about self-awareness, including recognizing your emotions and feelings. This is the first emotional intelligence ability.
What is the second emotional intelligence ability? We should properly manage our emotional ability, and don't let our emotions get out of control, emotional, emotional and uncontrollable.
The third ability, self-motivation ability.
The fourth ability, the ability to know other people's emotions. We should not only control our emotions, but also look at others' emotions. This is called taking care of him, taking care of yourself and looking at others. Look at people's emotions and look at them from left to right.
Fifth, interpersonal skills.
So this Gorman put forward five emotional intelligence abilities.
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Summarize and simplify the above contents:
Five abilities of emotional intelligence
1. Know yourself, be able to perceive the appearance of some emotions, observe and examine your inner experience, and monitor the changes of emotions at all times. It is the core of emotional IQ.
2. Self-management, control your emotions, so that you can express yourself in a timely and appropriate manner.
3. Self-motivation, the ability to mobilize and command emotions according to a certain goal of the activity.
4. Identify other people's emotions and be able to sensitively feel other people's needs and desires through subtle social signals.
5. Skills in dealing with interpersonal relationships and regulating emotional reactions with others.