Complaint refers to the person whose rights and interests have been infringed, and has the right to claim rights from the relevant authorities in view of the illegal and criminal facts that the organizations involved infringe on their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.

Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

Pony Run is an early education brand under Pony Run Investment Management Co., Ltd. It is committed to cultivating the exploration and autonomous learning ability of infants aged 0-6, so that this ability will play a long-term role in the future development of children. ?

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