According to the reporter's investigation, while various parent-child swimming classes, early education classes and parent-child photography emerge one after another, problems such as "closing the door and leaving people", "lack of business qualifications" and "wrong goods of consumer goods" also follow. Operators frequently change "vests" and "legal loopholes" to make rights protection a "long-standing problem", and many parents shout "the pain of flesh and blood" and
A thousand choices or a "trick"
Ms. Xiao, who lives in Xidan, Beijing, never imagined that the famous early education brand "family box" would fall off the chain. "When I signed up, I was worried that the organization might run away. I found this large-scale and long-term brand after a thousand choices. I didn't expect it to be a' one move'. " Ms. Xiao said that she recharged about 20,000 yuan in the parent-child box Xizhimen store, including swimming and early education classes. However, the children's class lasted only half a year, and Xizhimen Store closed down on the grounds of power system failure. Ms. Xiao found that two of the four branches of family box in Beijing have closed down one after another, and members were told that they need to transfer to their Wangjing store to complete the remaining consumption. "I ran three times when I changed stores, and it took ten days. Finally, because there were too many people, I didn't make an appointment for a class. " Ms. Song, who is at home with Ms. Xiao in the WeChat group, complained to reporters.
Coincidentally, a similar situation happened in an early education institution in Shanghai called "Kerry Baby". Ms. Wu enrolled her children in full-time care and early education classes at the "Kerry Baby" Pudong Thumb Plaza Store. She was first told that the store needed to be closed and disinfected because several children suffered from herpetic laryngitis. A week later, she learned that the company had been in arrears with the teacher's salary for many months, and the teacher left the company collectively and applied for labor arbitration. The shop was closed that afternoon. There are many problems in the early education market, and parent-child travel is not so worrying. Mr. Sun from Tianjin posted on Sina's consumer service platform "Black Cat Complaint" that he bought a parent-child play card on the public comment, which advertised that he could enjoy a three-year discount for the cooperative scenic spot, but unexpectedly, there were dozens of scenic spots available when he bought the card, and now there are only two actually available scenic spots, all of which are in the outer suburbs. To this end, Mr. Sun is "speechless". He called customer service many times, and the other party refused to refund on the grounds that he had already spent it. With the growing prosperity of the parent-child service market, consumer disputes are also "rising". The reporter searched for "parent-child" on "black cat complaint" and nearly 200 complaints appeared.
For many parents, it is better to save money than to let their children lose at the starting line. Experts pointed out that some institutions have grasped and catered to parents' psychology and played an "abacus". The chaos and hidden dangers have made consumers worry and helpless. The overlord clause is not surprising. Ms. Zhou, a citizen of Shanghai, has been struggling recently. She is going to sign up for a parent-child swimming class for her children, but the agency says that it will be sold from 52 every 350 yuan, and it is required to be used up within one and a half years. "Although there are basically such one-time packaged courses on the market, I am still worried that if I can't go, the expensive tuition will be wasted. In the face of the expensive early education market, parents have little choice and voice. "
It is understood that in response to the problem of "prepayment", the central and local governments have successively issued relevant policies to restrict and restrict it, but in practice, various violations are still difficult to avoid. The management system is sui generis. The reporter visited a number of early education institutions and found that each institution's identification of teacher qualifications is "self-brought", that is, self-evaluation and self-employment. Most institutions can't provide corresponding vocational qualification certificates for courses involving specific professional fields, such as sports training. Therefore, health and safety problems also occur from time to time. Recently, the Shanghai Municipal Health and Health Commission announced the spot check of 436 artificial swimming places in Shanghai, including the swimming pool operated by Jiading Xincheng Branch of Shanghai Tongyou Culture Communication Co., Ltd. ..