1. Contact the customer service telephone or online customer service of the famous early education machine as soon as possible, inform the loss report, and provide account information and relevant supporting documents.
2. Customer service will help to report the loss of the card and tell you how to apply for a new card.
3. According to the instructions of customer service, submit the relevant information and supporting documents for applying for a new card, and wait for the new card to be sent or collected.
4. Before the new card arrives, you can use it through other accounts of the morning education machine, so as not to affect your child's study.