1, life care service:
(1) Food aid service: The cooked food should be clean, hygienic and free from scorch marks; Respect the eating habits of the elderly; Pay attention to nutrition, reasonable diet, and have recipes every week; Meals should be equipped with barrier-free facilities that meet the needs of the elderly, eating utensils should be kept clean and hygienic, and tableware for each meal should be disinfected; Deliver food to your door in time and equip with necessary insulation and fresh-keeping equipment.
(2) Life service: assist in putting on clothes and going to the toilet properly, so that the elderly have no discomfort; Clothes are placed in an orderly manner; Turn over to the elderly in bed regularly without bedsore.
(3) Bathing assistance service: safety tips should be given before bathing assistance, and family members or elderly assistants should be present during bathing assistance; To help you take a bath, you should pay attention to cold and warmth, heatstroke prevention and cooling, and ventilation in the bathroom according to the climatic conditions of the four seasons and the living conditions of the elderly.
(4) Hygiene and cleaning services: assist in proper actions such as brushing teeth, washing face, washing feet and massaging, so that the elderly have no discomfort, and keep their appearance clean, properly dressed, their nails neat and free from peculiar smell; Regularly clean and replace sheets and clothes without dirt; Regularly clean indoor and outdoor sanitation, so as to be clean and tidy.
(5) Agency services: gas replacement, agency procedures, payment of various fees, etc. , should be handled in time according to the requirements of the elderly.
2. Health care services:
(1) preventive health care service: formulate targeted prevention programs according to the needs of the elderly, which should be concise and easy to understand, so that the elderly can master the basic knowledge of preventing senile diseases and carry out basic prevention and treatment.
(2) Medical assistance service: remind and supervise the elderly to take medicine on time according to the doctor's advice, or accompany them to see a doctor; Assist medical auxiliary work, and be able to measure blood pressure and temperature correctly.
(3) Rehabilitation nursing service: guide the elderly to correctly execute the doctor's advice and assist the elderly to correctly use rehabilitation health care instruments.
(4) Health consultation service: provide preventive health care, rehabilitation care, nutrition and mental health education for the elderly through telephone, internet, conference reports or schools for the elderly.
(5) The filing rate of health records for the elderly is 100%.
3. Domestic service:
(1) Installation and maintenance of furniture and household appliances: doors and windows, screens, water heaters, water purifiers, washing machines, computers, lamps, etc. , should be carried out according to the requirements of the elderly. There is no potential safety hazard after maintenance, and it can be used normally.
(2) Cleaning service: Cleaning the ventilator, range hood and gas cooker should be clean and hygienic, meeting the requirements of the elderly.
(3) Dredging service: Wash basin, bathtub, toilet, squat pit, floor drain, etc. should be dredged according to the requirements of the elderly, and they can be used normally after dredging.
(4) Other domestic services.
4. Emergency rescue services:
Pagers, help-seeking doorbells, far-infrared sensors and other safety protection equipment meet national regulations, and the quality integrity rate reaches100%; Its function should meet the characteristics and needs of the elderly.
5. Spiritual comfort service:
(1) Spiritual support services: reading newspapers, listening patiently, and talking with the elderly.
(2) Psychological counseling service: master the psychological characteristics and basic communication skills of the elderly, observe their emotional changes, and adjust their psychological state through psychological intervention.
(3) Respect and protect the privacy of the elderly.
Extended data:
The basic principles for the government to purchase pension services are as follows:
(1) Adhere to demand orientation and pay attention to innovative mechanisms. Guided by the demand for basic old-age care services for the elderly, we will combine the government's purchase of services with meeting the demand for basic old-age care services for the elderly, focus on projects closely related to life care and rehabilitation care for the elderly, give priority to ensuring the service needs of the elderly who are widowed, disabled and financially disadvantaged, increase support for grassroots and rural old-age care services, and gradually expand the scope and fields of government's purchase of old-age care services. Based on the reality of local economic and social development, we will actively explore and constantly innovate the mechanism of government purchasing old-age services and improve the ways and means of purchasing services.
(2) Adhere to government guidance and cultivate market players. The government should strengthen the organization and leadership, system design, policy support, financial input, supervision and management of purchasing old-age services. Give full play to the decisive role of the market in allocating resources, and combine the promotion of government purchase of aged care services with the gradual development of aged care services with social forces as the main body, and combine them with the cultivation of specialized aged care service institutions. In line with the principles of openness, fairness and justice, we will insist on the transfer of expenses with events.
(3) Adhere to standardized operation and pay attention to performance evaluation. Clarify the responsibilities, rights and obligations of all parties, establish a standardized procurement process with project declaration, project review, qualification examination, procurement organization, contract signing, project supervision and performance evaluation as the main contents, and carry out the work in an orderly manner. Strengthen performance management, establish evaluation mechanism and dynamic adjustment mechanism, reduce costs, improve efficiency, and enhance the pertinence and effectiveness of government's purchase of aged care services.
(4) Adhere to institutional innovation and improve the policy system. It is necessary to improve and link up relevant policies, promote the separation of government affairs from government agencies, adhere to the connection with the reform of public institutions, promote the separation of management and office, and liberalize market access. All the old-age services that society can provide should be given to social forces as much as possible. It is necessary to sum up effective management methods and policy measures in time and form a policy system for the government to purchase old-age services as soon as possible.
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