In the Notice on Promoting the Benchmarking of World-class Management (hereinafter referred to as the Notice), in terms of information management, it is proposed to "strengthen the management of information details and enhance the ability of system integration".
Benchmark international first-class practice and solve many problems existing in the past enterprise information management process. Specifically:
First of all, we should solve the problem of lack of overall planning in information management. The notice pointed out that it is necessary to "combine the formulation and implementation of the 14 th Five-Year Plan for network security and informatization, take the digital and intelligent upgrading and transformation of enterprises as the main line, further strengthen the top-level design and overall planning, and give full play to the leading role of informatization".
Secondly, it is necessary to solve the problem of "two skins" of informationization and business. The notice pointed out that it is necessary to "promote the deep integration of business and informatization, promote the platform, specialization and scale of information systems, realize business process reengineering, and inject new impetus into enterprise production and operation management and industrial transformation and upgrading".
Third, we should solve the problem of insufficient interconnection of information systems. The notice pointed out that it is necessary to "open up information islands, unify basic data standards, realize the interconnection of business data within enterprises, and promote the management reform of digital support".
Finally, we must solve the problem of information security risks. The "Notice" pointed out that it is necessary to "strengthen the construction of network security management system, implement security responsibilities, improve technical means, and strengthen emergency response guarantees to ensure that major network security incidents do not occur".
Second, information planning.
Information planning, on the one hand, should adhere to strategic orientation. The development of enterprise informatization construction is a comprehensive, systematic and complex project, involving all levels, fields and business departments.
It needs to be included in the formulation process of the overall development strategy of the enterprise, with unified judgment and centralized deployment.
For example, the overall development idea of "1534" put forward by CNOOC China at the 2020 working conference includes the goal of building a world-class energy company with China characteristics; Five strategies: innovation-driven, international development, green and low-carbon, market-led, talent-oriented enterprise development; Three functions: China CNOOC should strive to be the pioneer of "sticking the neck" technology, the main force of oil and gas production, the "stabilizer" and "ballast stone" for the sustained and healthy development of the national economy; Four leaps, from conventional oil and gas to unconventional oil and gas, from traditional energy to new energy, from ocean to land, from traditional mode to digitalization.
The overall development idea of China CNOOC "1534", that is, digital transformation, will be incorporated into the overall development strategy of the Group, and as one of the four major leaps, it will support the realization of the goal of building a world-class energy company with China characteristics.
On the other hand, we must adhere to demand-oriented and problem-oriented
Take the digitalization and informatization strategy of China Datang as an example.
Recognizing that the global energy industry pattern is being reshaped, the trend of clean development is accelerating, and the structure and mode of energy supply and demand are constantly changing, China's energy industry is deepening the energy security strategy of "four revolutions and one cooperation", accelerating the energy structure adjustment and industrial optimization and upgrading, and China Datang has put forward the development vision of building a "digital Datang" and building a world-class energy enterprise.
This paper puts forward three promotion directions of the group's management and control ability, operation and production ability and innovation and development ability, and carries out digital and information construction from five aspects: positioning, management and control, operation, ability and structure, closely combining the requirements of Datang Group's management and promotion.
For example, in the new operation link, it emphasizes the development of integrated intelligent operation and forms intelligent operation capability (smart buildings, smart power plants, etc.). ) End-to-end integration of operational processes, extensive interconnection outside the enterprise and digital drive are used to meet the operational needs of the new energy era.
Figure | Building "Digital Datang" and Building a World-class Energy Enterprise
Of course, we say that while having a perfect top-level design, reasonable and effective overall arrangement and clear planning path are also the necessary guarantee for enterprise information planning and giving play to the leading role of information drive.
Let's look at a case of Huaneng Group, and implement and improve digital and information planning and construction in stages.
The first stage, before the end of March, 20021,is the strategic planning and solid foundation stage of Huaneng's information construction and digital transformation strategy.
At the strategic+level, while the master plan of digital transformation was issued, at the data foundation level, Huaneng built an enterprise data governance system, unified data structure and data coding, thus forming * * * metadata and root data.
At the operational level, wind power and photovoltaic data are all connected to the smart energy data platform, and the demonstration project of Ruijin Smart Power Plant has been completed.
The second stage, 20021-2022, is the key breakthrough and leading demonstration stage of Huaneng's information construction and digital transformation strategy.
Huaneng will connect hydropower, thermal power and nuclear power data with wind power and photovoltaic data based on the smart energy data platform, thus forming a unified smart energy data platform.
At the operational level, it forms a full-process, full-service metadata management and full-life data governance service capability. At the same time, complete the digital transformation of major industries and key businesses.
The third stage, in 2023, is the consolidation, improvement and comprehensive transformation stage of Huaneng's information construction and digital transformation strategy.
Huaneng will realize a comprehensive digital transformation, which will also be regarded as an important achievement of the three-year reform of state-owned enterprises.
Taking data resources as a new driving force for development, we will open up the upstream and downstream industrial chains through data sharing and data services, and form an intelligent production, management, decision-making system and ecology with multi-industrial chains and multi-system integration.
Third, the integration of informatization and business.
The integration of informatization and commerce can be traced back to the Special Action Plan for Deep Integration of Informatization and Industrialization (20 13-20 18) issued by the Ministry of Industry and Information Technology in 2065. After that, with the continuous promotion of policies and the positive actions of enterprises, China's informatization and business integration development entered the fast lane.
From the implementation process of integration, 20 13-20 18 can be said to be the business-level integration stage of China's informatization and business integration development.
Within the enterprise, the integration work is mainly carried out at the departmental level and the business level, that is, the traditional production, operation, management and service activities are transformed through information technology, and information and digital transformation are partially realized.
At this stage, data indicators such as "computer ownership per 100 people" and "information system coverage" are often regarded as key symbolic indicators.
At present, the integration and development of informatization and business in China has entered the stage of enterprise-level integration.
Mainly through the integrated transformation of enterprise business, the original production, operation, management and service models are optimized across business areas and management links.
In addition to the original indicators such as "information system coverage", the key symbolic indicators at this stage should also include data indicators that are more closely related to production and operation, such as "digital R&D design tool coverage" and "digital control coverage of key processes".
Taking China Ordnance Equipment Group as an example, it has entered the stage of enterprise-level integration, and the deep integration of its informatization, digital construction and business is mainly carried out in two aspects. On the one hand, enhance the ability of independent innovation through information and digital construction; On the other hand, through information and digital transformation, the intelligent upgrading of manufacturing industry is realized.
In terms of enhancing independent innovation capability, China Ordnance Equipment Group relies on 2 1 high-level innovation platforms such as National Enterprise Technology Center, State Key Laboratory, Engineering Research Center and Collaborative Innovation Center to carry out digital R&D, design, simulation, testing and verification, achieving domestic leadership, effectively supporting the establishment of key R&D systems of the Group, and shortening the R&D cycle by an average of 30%.
Especially in the field of automobile industry, through the global digital collaborative research and development platform of "six countries and nine places", China Ordnance Equipment Group has established a multidisciplinary integrated digital modeling and simulation system, which has filled the domestic design gap.
In terms of intelligent upgrading of manufacturing industry, China Ordnance Equipment Group has formulated a special plan for intelligent manufacturing on the basis of the Group's information planning, focusing on intelligent workshops, intelligent products, intelligent models, intelligent management and intelligent services, comprehensively promoting intelligent manufacturing, gradually realizing flexible production and personalized customization, and quickly responding to changes in market demand.
At the same time, China Ordnance Equipment Group actively promoted the national integration of the Ministry of Industry and Information Technology, and 75% of enterprises reached the level of comprehensive integration. Five national intelligent workshop demonstration projects were built in the fields of automobile and medicine, and digital pairing technology was adopted to realize the combination of virtual and real manufacturing in digital factories, which shortened the product production cycle by more than 25% and reduced the manufacturing cost by more than 10%.
However, based on the actual demand, through the deep integration of informatization and business, we should solve and improve the problems and capabilities of enterprises in production, operation, management and service, and at the same time further tap the potential of data resources, transform information and data resources into products and services, and create more value for enterprises, users and society.
State Grid has set an example for us in the development of products and services of information and data resources.
Xin Baoan, Party Secretary and Chairman of State Grid, pointed out that "Power Big Data is a' rich mine' with great potential for value mining".
At present, State Grid is actively promoting the development of platform business and data product business.
The first is to develop energy e-commerce business.
State Grid has built the largest energy e-commerce platform in China. In 2B, it promotes the e-commerce procurement of materials in all links of the energy industry chain by integrating the upstream and downstream resources of the energy industry chain. In 2C, relying on smart payment services, the platform functions are continuously expanded to provide customers with comprehensive urban life services. By the end of 2020, there were more than 270 million registered users.
The second is to develop smart car networking services.
Around the charging service of electric vehicles, State Grid has joined forces with 7 charging operators such as Putian New Energy, TELD and Star Charging to build a smart car networking platform with the widest coverage, the most access devices and the highest technical level in the world.
At present, there are 6,543,8+0,300 charging piles connected to the platform, which provides convenient and intelligent charging and replacing services for the green travel of 4.8 million electric vehicles, realizes efficient cooperation among vehicles, piles and networks, and helps the rapid development of electric vehicle industry in China.
The third is to carry out power big data credit information business.
State Grid actively carries out data analysis and application services in credit anti-fraud, credit assistance and post-loan early warning. At present, 17 provincial companies and state grid e-commerce companies have signed strategic cooperation agreements with financial institutions, which has contributed to the financing of 935 SMEs and 3.38 billion yuan.
The fourth is to carry out government service business to help the government make accurate decisions.
For example, in terms of assisting environmental monitoring, State Grid has developed intelligent and environmentally-friendly power big data products to monitor the pollution discharge of pollution source enterprises online; In terms of assisting the resumption of work and production, during the epidemic, the State Grid formulated the "Motivation Index for Enterprises to Resume Work" to timely and accurately reflect the resumption of work and production in various industries and provide data support for scientific decision-making by governments at all levels.
Fourth, information exchange supports management reform.
At the business level, the traditional business model is transformed through informationization and digitization, and the value of data products and services is expanded. At the management level, informationization and digitization are also important ways and methods to promote the reform of modern enterprise system.
Taking China Bingzhuang Group mentioned above as an example, the application of information and digital technology has promoted the group's modern enterprise system reform while enhancing its independent innovation ability and realizing the intelligent upgrade of manufacturing industry.
First of all, relying on operation monitoring and big data analysis, China Ordnance Equipment Group upgraded and optimized its strategic management and control system, and realized all the main work contents of strategic management and control such as finance, manpower, assets, auditing, party building and "three majors and one big". At the same time, comprehensively promote the information application of management accounting tools in the whole industry, covering 100% of the combination of industry and finance, greatly reducing the occupation of two funds, and achieving 95% concentration of supply chain management and procurement.
Second, China Ordnance Equipment Group has established a dynamic competitive intelligence analysis, monitoring and evaluation system, forming a "big guarantee system", including 14 first-level indicators and 57 second-level indicators, nearly 20,000 patents on science and technology big data, hundreds of core technology and intelligent manufacturing core competence indicators, and all the indicators of research, production, supply and sales of automobile big data 1300 have been monitored in real time.
Third, China Ordnance Equipment Group has improved the data governance system, unified data asset standards, opened up the data industry chain, and strived to maintain and increase the value of data assets.
Fourth, China Ordnance Equipment Group has formed a digital supervision system, improved its governance capacity, built a digital headquarters, and achieved precise control, precise decision-making and precise operation.
Another typical case of breaking through the data "island", realizing information interconnection and promoting enterprise management reform is China Southern Power Grid. Meng Zhenping, Party Secretary and Chairman of China Southern Power Grid, proposed in his signed article "Promoting High-quality Development, New Kinetic Energy and New Advantages through Digital Transformation" that "digital enterprises should be built, integrated into the national governance system, and the governance capacity should be modernized".
Meng Zhenping pointed out: integrating digital technology into the whole process of enterprise management is the common development trend of world-class enterprises today, and it is the only way for power grid enterprises to integrate into the national governance system and realize the modernization of governance capacity.
China Southern Power Grid vigorously builds digital enterprises, promotes digital operation and decision-making, simplifies management, and enhances control, decision-making, organization and coordination capabilities, so that corporate governance can play its due role in the national governance system.
Specifically, China Southern Power Grid first developed data-driven services.
On the one hand, China Southern Power Grid has completed the construction of a comprehensive digital business platform covering the whole business process of enterprise management, driven the company's business process reengineering and organizational structure optimization by data, promoted efficient cooperation across levels, systems, departments and businesses, and further optimized and improved the efficiency of resource allocation; On the other hand, China Southern Power Grid widely uses artificial intelligence technology to empower management and improve management efficiency. Robot process automation (RPA) has improved the financial efficiency by more than 80%, and the intensive management of metered materials has reduced the inventory by 52%.
Secondly, China Southern Power Grid realizes lean management through digitalization.
China Southern Power Grid has built an enterprise operation management and control platform, forming a horizontally interconnected and vertically connected enterprise "cockpit".
At the same time, digital technology is used to realize quantitative evaluation of management work, form lean management, realize real-time monitoring, dynamic analysis and risk control of various production and business activities such as strategic operation, business operation and industrial chain operation, and at the same time improve insight and group management and control level, and fully support the company's business risk control and scientific decision-making.
Finally, China Southern Power Grid takes assets as the governance link to promote asset digitization and data capitalization.
In the aspect of asset digitalization, China Southern Power Grid deepens asset life cycle operation management and digital collaborative application, promotes orderly operation and efficient collaboration of all aspects of asset management, and improves asset use efficiency and management benefits; In terms of data assetization, China Southern Power Grid has established a perfect data asset management system and platform to enhance the overall data governance capability and data value creation capability of enterprises.
Verb (abbreviation of verb) information security
2065438+April 2009, the new version of the "Measures for Evaluating the Operating Performance of Heads of Central Enterprises" was implemented, and network security was included in the evaluation index system of heads of central enterprises, which once again highlighted the importance of information security and data security.
Similarly, in this action of benchmarking world-class management, it is also one of the important tasks to solve the hidden dangers of information security to improve the information management ability of enterprises.
The construction of information security system should start with management concepts and ideas, and insist on paying equal attention to the development and protection of information and data values. State Grid has carried out beneficial practice in this respect.
The long-term accumulated power data of State Grid is not only the strategic resources and core production factors of enterprises, but also important sensitive information that can directly reflect economic operation, social livelihood, industrial operation and user credit.
Therefore, in the process of mining the "mine-rich" value of information data and developing information data products, State Grid always takes safety and compliance as the premise and bottom line to ensure data security, protect users' privacy, and resolutely prevent the disclosure of sensitive data and personal information, as well as major power grid safety accidents caused by network security.
Specifically, in terms of information security, the State Grid insists on paying equal attention to civil air defense and technical defense, and continues to strengthen the construction of three lines of defense in the Internet area, management information area and production control area, and build a full-scene network security protection system.
At the same time, actively carry out offensive and defensive operations, and fix and normalize the actual combat of network offensive and defensive. In the "Guard Network 2020" network attack and defense drill, State Grid won the first place in national defense.
Second, the General Secretary's important speech on network security pointed out that "network security is holistic rather than fragmented, dynamic rather than static, open rather than closed, relative rather than absolute, and consistent rather than isolated". Therefore, the construction of enterprise information security, data security and network security should be comprehensively considered and planned, and the level of security protection should be comprehensively improved from all aspects of information flow.
A typical example is the information security work of China Resources Group. From the very beginning, the working principles of unified planning of the Group and coordinated implementation of all business units were defined.
Considering the actual gap in the information security capabilities of the business units under the Group, China Resources has formulated unified security technical standards and specifications in related technical fields, as well as an integrated security operation management mechanism, which runs through the Group headquarters and subordinate business units.
At the same time, China Resources actively carried out the informatization, digitization and intelligent construction of network and information security, and developed three operation command platforms, namely Huinao SCP security operation command cloud platform, Yan Hui SSP security situation awareness cloud platform and Huilian STP security collaboration platform, as well as a series of platform-level tools and software, such as MarvelNet network intelligent operation and maintenance platform, Rango system vulnerability intelligent repair platform and Tota network protection actual combat event management platform. Integrate the safety management system, technical system and operation system, and solidify the related management processes and mechanisms into the management system. Various heterogeneous protective equipment (G0 1, K0 1, WAF, etc. ), monitoring equipment (D0 1, network traffic safety awareness, etc. ) and network devices are integrated. It has realized many functions, such as automatic threat analysis based on assets, automatic IP interception, automatic incident bill of lading, efficient collaborative research and disposal across professionals, auxiliary operational instruction release, global situation insight and so on. , and realized the integration of the whole group security, and the overall risks and threats were visible, controllable and controllable.
Third, in the process of enterprise network information security system construction, technology is only a tool, and management is the main line. Only by establishing perfect network information security coping strategies, organizations and processes can all kinds of network information security technologies play their due roles, thus fully ensuring enterprise information security.
Zhang Junyi, vice president and chief growth officer of intelligent management of Ping An Group, said in his speech at the 2nd Mobile Internet Security Summit in May, 2020: Ping An believes that data-centered security protection, seven points relying on management, three points relying on technology, and effective management are the prerequisites for effective data security protection. Ping An Group's information and data security system construction has been practicing this concept.
First, Ping An has established an integrated information and data security protection organization system.
From the decision-making layer to the management layer, as well as the control layer and the executive layer, there are special personnel responsible for the response and approval of information security incidents, and through closed-loop management, the systemic risks in the process of internal and external data transmission of enterprises are avoided.
Second, Ping An has formulated strict information and data security management systems and processes.
The system is based on the process, and the process is based on the system, forming a standardized process system, so that the control concept of information and data security runs through the whole production process.
Third, Ping An has built a controllable, verifiable and visible integrated data security operation center.
Through the continuous benchmarking gap and system construction, a perfect information data security capability matrix is formed to ensure the stable operation and safety compliance of the platform information data security system.
Summary of benchmarking analysis of intransitive verbs' informatization
In the part of informatization planning, through the case analysis of informatization strategy and planning of China Offshore Oil, China Datang and Huaneng Group, we can deeply realize that informatization planning should adhere to strategic orientation on the one hand; On the other hand, we must adhere to demand-oriented and problem-oriented
At the same time, reasonable and effective overall arrangement and clear planning path are also the necessary guarantee for enterprise information planning and information-driven leading role.
In the part of information and business integration, we can see the integration of information and business through the case analysis of China Ordnance Equipment Group and State Grid. On the one hand, based on the actual needs, through the deep integration of informatization and business, we can solve and improve the problems and capabilities of enterprises in production, operation, management and service; On the other hand, it is necessary to further tap the potential of data resources, transform information and data resources into products and services, and create more value for enterprises, users and society.
In the part of information exchange supporting management reform, through the management reform cases of China Southern Power Grid and China Ordnance Equipment Group, the important role of informatization and digitalization in promoting the reform of modern enterprise system is highlighted.
In the information security part, through the information and data security system construction of State Grid, China Resources Group and Ping An Group, the information security management concept of paying equal attention to the development and protection of information and data value is emphasized. The construction of information and data security system should be comprehensively considered and planned, starting from all aspects of information flow, and comprehensively improve the security level; At the same time, in the process of enterprise network information security system construction, technology is only a tool, and management is the main line. Only by establishing perfect network information security coping strategies, organizations and processes can all kinds of network information security technologies play their due roles, thus fully ensuring enterprise information security.
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