There may be a conflict between software and mobile phone system. You can try the following solutions and download and install them from other regular channels after uninstalling.
It is best to have an app store that comes with your mobile phone. If it doesn't exist, you can use the browser to log in to more formal application stores such as App Store or pea pods. If it can't be solved, please update your mobile phone system to the latest version and try again.
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