What should I do if I find that the second-hand books bought on Taobao are missing pages and contact the seller to leave a message saying that they were checked before delivery, and then I don't reply? You can open the "Bought Baby" page, find this transaction, click the word "Refund" next to the transaction, upload the photo of the missing page of the product as a voucher, and initiate a refund application for processing.

If the seller refuses, he can apply for intervention. After the intervention, Taobao Xiaoer will make a decision according to the vouchers and rules of both parties. If there is something wrong with the goods, you will be supported to get a refund.

Have a nice day!