Business ability. That is, whether the company has the ability to digitize the corresponding file business. The digital processing of archives is different from the processing of mechanical hardware and electronic components, and the special processing object determines that archives processing has its unique working rules and requirements. Therefore, from the aspects of file protection, information confidentiality and processing quality, it is best to choose a company with file awareness and understanding of file business for outsourcing. At present, most of the companies that have the ability to undertake the digital processing of archives in the market are science and technology service companies. Their main business is computer technology services, such as software development, system integration and network engineering. Digital processing of archives is a newly developed business field in recent years, so many outsourcing companies do not have a deep understanding of archives. When choosing an outsourcing company, the archival department can inspect the company's familiarity with archival work through communication, and then decide whether to outsource.
Technical situation. That is, to examine whether the company has the technical conditions to engage in digital processing of archives. Digital processing of archives does not require high computer technology, and general science and technology service companies have corresponding computer capabilities to undertake this processing business. At the same time, they also have the necessary hardware equipment, network configuration and software platform for processing. However, technology and facilities alone are not enough to realize the digitization of archives. Archives digitization has a set of workflow and multiple processing links, from pretreatment, file unpacking, image scanning, image processing, image merging, character recognition, data storage, CD burning, data linking to entity repair, and each link has specific technical indicators and specification requirements. If the outsourcing company does not understand the technical requirements of the digital workflow or each link in the workflow, it is difficult to ensure the quality of digital products. Therefore, when choosing an outsourcing company, the archives department can ask the outsourcing company to provide corresponding technical documents, focusing on the company's understanding of each digital processing link and the specific implementation methods. If necessary, you can ask the company to make a simulation demonstration.
A success story. The purpose of investigating successful cases is to understand the experience of digital file processing in outsourcing companies. Generally speaking, the history of archival digital processing outsourcing is not long, and the time for outsourcing companies to enter this field is even shorter. When our school began to digitize archives in 20 10, there were only a few companies in Zhejiang province that contracted digital outsourcing business. Now that two years have passed, outsourcing companies have mushroomed. Because of the good prospect of the archives digital processing market, many science and technology service companies have put into battle in two years. They can know the technical specifications of digital archives processing like the back of their hands in a short time, but if they have not been tested by practice, they will be on paper after all. Therefore, when choosing an outsourcing company, it is suggested that the archives department should know how many successful cases the outsourcing company has in archives digitization processing, so as to judge whether the outsourcing company really has the ability to undertake this business. Considering the different characteristics of archives in different industries, if conditions permit, it is best to choose a company with relevant processing experience in this industry for outsourcing.
Management level. Understanding the digital processing management level of outsourcing companies depends not only on whether the company has a perfect management system and standardized training for managers, but also on the actual management ability of managers and project managers. Under normal circumstances, the digital processing of archives adopts localized processing, that is, it is processed at the location designated by the unit where the archives are located. The project manager is fully responsible for the management of the processing process, so the management level of the project manager plays a decisive role in the processing quality. The overall management level of outsourcing companies is also fully reflected in the management level of project managers. The best way to inspect the management level of the project manager is to visit the processing site. The archives department can judge the management ability of the project manager from the aspects of whether the discipline of the field staff is serious, whether the goods are placed in order, whether the environment is clean and tidy, whether the operation is standardized, and whether the safety is guaranteed, so as to get the impression of the overall management level of the outsourcing company. If the site management is in good condition and the management system is effectively implemented, such an outsourcing company is relatively more reassuring.
Feedback information. That is, judging the effectiveness of the outsourcing company's digital processing work through user's information feedback. As we all know, in order to get orders, outsourcing companies usually rack their brains to shape their good image in publicity and exaggerate their work results in words. If you want to see the essence through the phenomenon and deeply understand the real handling situation of outsourcing companies, you must listen to the real feelings from users. Therefore, before choosing outsourcing, it is best to contact one or two archival units that have received processing services from our company, such as Jiangmen Archives Outsourcing Company, and listen to their feedback information, such as whether the communication between the two parties is smooth during the outsourcing processing, whether the rationalization suggestions of users are adopted, whether the processing personnel are frequently changed, whether the construction period is delayed, what is the qualified rate of product acceptance, whether the quality of entity archives repair is ideal, whether the fund settlement is reasonable, and whether the after-sales service is in place. The archives department comprehensively evaluates the digital service quality of the outsourcing company according to the survey content such as user feedback, and finally decides whether to entrust outsourcing.