Tel: 95 102 1 1, 400-860-8608.

First, Taobao orders

The seller promises not to do it, fails to deliver the goods according to the agreed time, maliciously harassed, etc., and can complain according to the following tips:

1. Failure to deliver the goods as promised or agreed: the refund can be initiated online within 15 days after the transaction is closed;

2. Malicious harassment: the transaction is successful/kloc-it can be launched online within 0/5 days.

Second, the complaint steps:

1, login Taobao account, as shown in the figure below:

2. Open the bought baby. As shown in the figure below:

3. Find the order that needs to be complained, and click Complaint Seller to make a complaint. As shown in the figure below:

Taobao official website-Contact us.

Taobao official website-How to complain about sellers?