Note: It is recommended to execute the system once every step. If the blue screen still appears, please continue to the next step.
1. Since the installation of the operating system, blue screens have occurred from time to time.
2. Hardware (memory, display adapter, power supply, hard disk) has been recently replaced or expanded.
3. It is particularly easy to generate blue screen when executing specific software.
4. Recently, an updated system, driver or software was installed.
1. Since the installation of the operating system, blue screens have occurred from time to time.
1. 1- Remove external hardware devices (external sound card, network card, portable disk, etc. ).
1.2- Reinstall the driver, or restore the operating system and confirm the correct operation steps.
2. Hardware (memory, display adapter, power adapter, hard disk, etc. ) has recently been replaced or installed.
2. 1- Confirm that the added hardware is compatible with the motherboard.
2.2- For installing the display adapter, please confirm that the power adapter is sufficient to support the power consumption of the display adapter, and install the driver provided by official website.
2.3- Update the BIOS of the motherboard
2.4- Connect the added equipment to other equipment for testing.
3. BSOD is particularly easy to generate when executing specific software.
3. 1- Confirm that the software is compatible with the operating system.
3.2- Try running as system administrator or in compatibility mode.
3.3- Reinstall the software and confirm that the installation steps are correct and there are no errors in the middle.
3.4- Try to install it on other computers with the same operating system environment to confirm whether it is a software problem.
4. The system, driver or software has been updated recently.
4. 1- Delete the newly installed updates (installation software, update files and drivers). If it cannot be deleted in Windows mode, please enter safe mode to perform the deletion.
4.2- If the removed option is a driver, please install the old version of the driver.
4.3- Restore your operating system.
Note: When the operating system is restored, the data in the computer will be lost. Please back up the data in advance.