JD。 COM's refund refers to the buyer's refund before delivery. If the goods arrive, they will be refunded online if they are not signed after arrival. If they are signed, they should try their best to put everything they sent in and keep it as it is. Of course, there are labels, some may not, and the torn labels will not be returned.

The first thing to pay attention to when returning goods is that Taobao has no reason to return goods for 7 days, and it cannot exceed 7 days. If there are special circumstances, you should contact customer service first, provided that the goods can not be damaged, can not have odor, and keep the goods intact.