Chapter 1: Personal year-end summary selection of cleaning foreman. 20xx years passed quickly. While taking stock of the harvest of one year, everyone hopes to have a new future. Unconsciously, I ended a year's work in my new post, which is summarized as follows:
With the care, help and support of leaders and all comrades, with the focus on ensuring safety in production, we will give full play to our post functions, constantly improve our working methods and improve our work efficiency, take "obeying leaders, uniting comrades, studying hard and working hard" as the criterion, always adhere to high standards and strict requirements, and always put "safety first" in the first place.
Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
(A) to strengthen the image and improve their own quality
In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.
(two) strictly according to law, and constantly strengthen the construction of work style.
Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work.
At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
Second, the shortcomings in the work and the direction of future efforts
Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.
Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station.
In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades.
Chapter two: personal year-end summary of cleaning foreman. Time flies, time flies. In a blink of an eye, the work of 20xx is drawing to a close. In this short and busy year, all our cleaning staff have always maintained a hard-working work style and a spirit of silent dedication, which has achieved good results for xx's cleaning work and put a satisfactory end to the cleaning task throughout the year. Next, I will make a summary report on the cleaning work of building xx in 20xx, and the work plan for 20xx.
I. Summary of 20xx cleaning work
According to the requirements of the company and the arrangement of the management office leaders, we established various management systems and operating procedures for cleaning in August. It mainly includes employee management system, sanitation and cleaning management system, environmental greening management system, employee post responsibilities, cleaning and greening work instructions and cleaning standards, cleaning tools, cleaning supplies and the use of machinery and equipment, and has formulated a detailed sanitation and cleaning plan and training plan.
1. annual cleaning (cleaning): the rain tower and the glass curtain wall around the external wall of the building are mainly cleaned for xx times; Clean the door glass for xx times; Clean the surrounding floor tiles xx times; Marble wall with public * * * area on the floor, and the floor is cleaned for xx times; Bathroom walls and floors xx times; Floor empty room cleaning xx times; Clean the pipeline, air outlet and lighting at the top of the public area of the floor for xx times; Clean the glass at the fire stairs xx times; Dust the pipes, walls and pillars at the top of the garage for xx times; Clean the garage floor x times and clean up the accumulated soil xx times; Clean the parking pole and parking line xx times.
2. Completion of environmental disinfection in the building: toilet disinfection for xx times; Rainwater leakage, sewage well, trash can disinfection plan xx property cleaning department work summary times; Kill rats and put drugs x times.
3. In addition to completing the above main tasks, I also assisted in cleaning the headquarters office on the third floor X times (including working overtime X times at night); Assist xx room to clean up for x times; Assist in handling X times of pipeline leakage emergencies in Feifei's office on the ninth floor.
4. Evaluation period: In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.
5. Employee training: training new employees x times a month, mainly training related contents of employee management system and cleaning work, and filling them in the Training Record Form for monthly employee assessment. Old employees also do some training regularly. The purpose is to make everyone familiar with the company's rules and regulations and clean work flow, and to ensure the safety of work operation and the standards of health and quality.
6. Staff management: strictly implement the company's rules and regulations, perform tasks assigned by superior leaders, and do a good job in training, guiding and supervising employees. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Insist on holding a staff meeting once a week. The specific content: summarize the work completion this week, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a communication with you at work. The purpose is to make employees enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.
7. Reduce expenditure and generate income: strictly control commodities and minimize the use of commodities according to the company's requirements of reducing expenditure and consumption. In terms of income generation, the building cleaning staff provided paid services for the cleaning room in order to meet the needs of customers without staff, which once created income for the company.
8.20xx work deficiencies: Due to the large turnover of personnel, some new employees can't adapt to the cleaning work as soon as possible, and can't meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.
Two. 20xx key work plan
Review the past and look forward to the future. In the new year, we will, as always, maintain the previous achievements, keep up with the pace of the company's development, set updated goals for cleaning work, and create better performance for the company. The specific work is carried out from the following points:
1. Strengthen the ideological education of employees, stabilize the staff and strictly control the brain drain.
2. Focus on the professional skills and knowledge of cleaning personnel, formulate detailed training plans, and implement them in accordance with employee assessment standards.
3. Strictly improve the quality and service level of each employee, and resolutely eliminate employees whose moral fraud damages the company's reputation and affects their work.
4. Strictly control materials, reduce costs and improve economic benefits. In terms of cost control, in order to save money, we put forward a proposal to negotiate with the company's purchasing department to change the cost of toilet paper used in the bathroom from the original box of paper to the current box of paper, which will save xx yuan. According to the usage, it will save more than xx yuan every year. Therefore, we will reduce the cost of other materials. In terms of income generation, we will provide paid services for cleaning rooms for building customers, which has doubled on the basis of last year and created more income for the company.
In the future work, I will drive all the cleaning staff of the building to carry out all the work smoothly in the coming year with tenacious fighting spirit and practical work style. At the same time, I also hope to exert my own waste heat in the company and work hard for a better tomorrow for xx property.
Chapter 3: Personal year-end summary and selection of cleaning foreman 20xx is the first year of the establishment of the new leadership of our logistics service group. Under the new concept, new thought and new management mode of the new leadership, we are faced with new pressure and new opportunities, further improve the property and greening management system, improve the management and service level, take deepening logistics reform, reducing staff and increasing efficiency as the driving force, under the correct leadership of the new leadership, with the support and help of brother departments, and gradually. With the aim of "doing a good job in greening management and property management, ensuring a new level of greening maintenance management", all property and greening employees are United and strive for the construction and development of logistics services. The summary is as follows:
A, greening maintenance management work
The greening department of our hospital undertakes the maintenance and management of xx mu of roads and green spaces except buildings. Greening maintenance is a major business work of our department, and the landscape of green space also directly affects the image of our hospital. In the past, the level of green space maintenance in our hospital was weak. In the past, the mechanism of raising people and greening maintenance were all carried as burdens, so the maintenance work has always been in a backward unit. With the deepening of the reform of employment system, in order to change the passive state of backward maintenance, under the correct leadership of the group leaders, greening has formulated new management methods in greening maintenance, introduced the responsibility system of block greening maintenance, and has stable maintenance personnel. Clear the responsibility of green space conservation, and implement special funds for green space conservation. According to the way of conservation area and grade distribution, through practice, green space conservation is no longer a burden and burden. The effect is very obvious. The new maintenance management method has greatly changed the views of professionals, stimulated the enthusiasm of grass-roots personnel, and truly achieved the stability of the maintenance team, the sharing of contracting teams, the flexibility of the employment team, and the implementation of the responsibility system at all levels, so as to achieve the task to the ground and the responsibility to people. The results of maintenance assessment are linked to the interests of employees, which encourages employees to do a good job in green space maintenance, improves production efficiency and promotes the improvement of green space maintenance level. At the same time, the records are checked by special personnel every day, so that the greening and maintenance work is gradually on the track of standardized and scientific management, which has promoted the overall improvement of the maintenance level and won unanimous praise from the staff of the whole hospital.
Second, the greening project construction work
1, successively replanted xx trees, bamboo in xx pond and more than xx ginkgo trees. There are bamboo pavilions, round pavilions and archways on the small island of the cultural and ecological park.
2. Transplanted more than xx saplings for the college, and more than xx mandarin jackets behind the bungalow of camphor tree and beech tree.
3. Move thousands of trees for the college sewage pipe network.
4, for the logistics group nursery leveling land xx mu, tens of thousands of seedlings, with artificial xx man-days.
Our center has completed the planting of xx pots of grass flowers (now placed in front of the west gate and the library).
6, the new green area of xx㎡, new weeding personnel xx people.
Third, do a good job in daily property services and keep the campus clean.
1. Managers constantly improve the service level, enhance the initiative of service, and establish a complete system, which can immediately apply for repair, deal with emergencies urgently, and archive everything.
2. The manager of the property building should keep the office clean before the leaders go to work and before the teachers go to class, let the leaders drink hot water, create a good teaching environment, and let the teachers devote themselves to teaching.
Chapter four: personal year-end summary of cleaning foreman. In 20xx, under the guidance and strong support of the company's leaders, the cleaning department carried out a series of high-quality services in accordance with the company's work requirements and the property service tenet of "service first, customer first", which won the praise of the leaders. The following is a brief summary of one year's work. Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.
1, personnel management
At present, there are xx people, but this year, xx people were dismissed because their work failed to meet the requirements of the company. At the same time, the team leader responsibility system was established. According to the actual situation, the work scope has been adjusted.
2. training.
Carry out cleaning theory training for new cleaning staff, learn the cleaning requirements of related positions, and carry out practical training for different positions. But in the following aspects: the classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning lampblack, cleaning wallpaper, cleaning and maintenance of elevators, wall treatment and so on. , need further training. The training of employee appraisal system has been strengthened, and the sense of responsibility of employees has been established. At present, employees have been able to work hard and complete their work according to the prescribed standards. However, it still needs supervision and management in observing work discipline, behavior and other details, and the next step will be to strengthen training in this area and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
3. Cleaning work mode.
The mode of "fixed salary+performance salary+overtime salary" was implemented, the cleaning content was refined, and various cleaning indicators were carefully assessed, which achieved good results.
4. Completion of cleaning work
(1) Complete the establishment of cleaning staff and timely correction of working mode. Signed a labor contract.
(2) Complete the daily maintenance of public areas, office buildings, conference rooms, leading offices and dormitory areas within the scope of property management.
(3) Complete the centralized cleaning and rectification of the layout and sanitation in the hospital, and clean up many sanitary corners.
(4) Complete the removal of domestic garbage and construction garbage in the compound.
Chapter 5: Personal year-end summary selection of cleaning foreman.
In order to sum up the experience, find out the shortcomings, and strive to lay a good foundation for the work in 20xx, the main work completed in 20xx, some experiences in the work, some existing problems and the work assumption in 20xx are reported as follows:
I. Completion of tasks
1, according to the actual situation of the post, modify and improve the work content and operation process of the cleaning department in time.
2. Clean the roads and squares outside the clubhouse for ***xx times. Wash the red brick ***xx times.
3. Cooperate with the engineering department to dismantle and clean the air conditioning filter and exhaust fan of the clubhouse for ***xx times.
4. Clean the waterscape pool for ***xx times.
5. Training: training employees in etiquette, job skills, job responsibilities and safe operation for xx times. Participated in the training of the general manager of the head office senior company and the director of the legal department for * * * times.
6. The cleaning department cooperated with various activities of real estate developers for xx times, and completed the cleaning work well every time.
7. Cooperate with and participate in the preparation and rectification work before and after xx Mobile Office.
8, x times to cooperate with real estate and various departments to do all the preparatory work before the opening of the model room, x times to carry and sort out the furniture in the model room. X times to clean the model house all night to meet the inspection team.
9. Complete X times carpet cleaning in the clubhouse throughout the year.
10, the marble floor of the clubhouse was polished and maintained for ***xx times.
1 1. The cleaning department cooperates with other professional disinfection units to regularly disinfect the clubhouse, model house and its surroundings every month, effectively controlling the breeding of rats and mosquitoes, thus ensuring environmental sanitation problems, and strictly filing written records.
12. Participated in the community handover drill organized by Yang Zonghe Property Service Center for x times.
13, assisted in cleaning the second and third floors of the clubhouse for three times free of charge, and * * * dispatched about xx people.
14, free of charge, assisted in clearing the land for x times, involving about xx people.
15. Since X month, * * * has provided xx car washes for * * * house-checking customers and superior leaders free of charge.
Second, the work experience
Compared with the employees of the company, the employees of the cleaning department generally have some shortcomings, such as older age, lower education and poor ability to accept love. However, through the training of company leaders and departments, employees are trained in the company's corporate culture and management system, and then through internal training, employees are trained in the company's various rules and regulations, manners and etiquette, gfd, job responsibilities, safe operation and cleaning skills, as well as the assessment system for employees according to actual conditions. After continuous training and running-in, this team, which is at the bottom of age and culture, has adapted to the existing company requirements and post operation procedures. Every employee has established a sense of responsibility and can complete the task according to the prescribed procedures and standardized actions required by a qualified cleaner.
Three. Analysis of existing problems and improvement measures
1. Heavy oil pollution caused by cars in the square parking lot cannot be effectively removed. In the future work, we must learn better professional cleaning methods and strive to do our best.
2.20xx years, under the supervision and care of the superior leaders and Party A's unit, the cleaning work has been improved on the whole, but there are still some shortcomings in the details of the work, which is still far from the requirements of the company and Party A. In the new year, the cleaning department will organize various activities to enrich the life of employees, further enhance teamwork and cohesion, and better stabilize the workforce. In 20xx years, with the guidance of company leaders and the efforts of all cleaning staff, we can have better work performance in the new year.
Fourth, the work plan for next year
1, according to the shortcomings of 20xx work, improve item by item.
2. Strengthen departmental management and refine and quantify various work standards. Let every employee establish a sense of responsibility and improve the cleaning quality of employees.
3. Strengthen internal staff training, improve service quality and work efficiency, carry out in-depth job skills and etiquette training for employees, continuously improve staff quality and professional cleaning level, better cooperate with various departments, and better reflect the integration of sales and property. Establish excellent service and gain recognition from customers and owners in Central and South China.
4. With the delivery of xx building in the upcoming residential area, the cleaning department will enter a brand-new residential area from the cleaning work of the clubhouse. Therefore, in 20xx, it is necessary to strengthen the training of cleaning in residential quarters, improve the quality of cleaning in residential quarters, and improve the comprehensive cleaning level of employees, so as to be recognized and affirmed by real estate developers and all owners.
5. Optimizing the personnel structure of the cleaning department is conducive to the development of future work and put an end to overstaffing and overstaffing.
6. Strengthen communication and coordination with real estate and property management departments to ensure better completion of the work.
7. Complete other tasks assigned by superior leaders.