To apply for a refund on the system, you can choose to pick it up at home or send it to the express delivery site yourself. The operation process is as follows:

1. Go to JD.COM APP and find the order on my page. You need to receive the goods or all the orders are found here.

2. Find an order and have an after-sales application;

3. Click Enter and select Return;

4, choose the reason for the return, generally no problem, there is no reason to choose 7 days;

5. Then choose the specific reason for the return, and then the delivery method. If you want the courier to pick up the parts, choose to pick them up. There is an appointment time below, and then click Submit.

6. If you send it by yourself, select "Express to JD". COM "is in the return method;

Then, according to the address provided by the merchant, take the parcel to the express delivery site, or post it on the official account of WeChat Express, and then return to the page above and fill in the express delivery number.