1. When this card needs to be renewed due to damage, cancellation of magnetic stripe, etc., the cardholder can go to any branch of Bank of China to go through relevant procedures according to the general debit card renewal process with the card and his valid identity certificate, and the debit card number cannot be changed. During the card replacement period, the consumer's wallet is not available.

2. The renewed new card can be used as an old card, and the balance of the consumer wallet remains unchanged, and the cardholder does not need to report to the unit.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.