1. The coupon for the user's JD.COM account has reached the upper limit. In this case, the coupon cannot be collected, indicating that the collection failed.
2.JD。 The account number of COM is black. If the account number is black, you can't receive the coupon, which means that the collection failed.
3. The coupon has been issued with an error.
4, JD.COM system problems, contact customer service to understand the situation and solve.
1, JD.COM coupons can be divided into Beijing coupons and East coupons, * * * two kinds. Beijing coupons can be used everywhere in the venue, regardless of the category of goods; It can also be used with other Beijing coupons, but not with East coupons. Users who get Beijing coupons must log on to the website of JD.COM Mall within 15 days. Activate the account and use it within the validity period (e-Beijing ticket does not need to be activated).
2. Oriental vouchers can only be used if the order amount meets certain conditions. Only one coupon can be used for each order, and it cannot be used at the same time as the Beijing coupon. The rest is the same as above