JD.COM self-operated books over 200 minus 100.

Jingdong Express can return the goods, and the return process is as follows:

1.JD.COM Mall needs to confirm receipt before returning the goods.

Enter my order page after confirming the receipt.

Then click "Apply for Repair/Return" at the back of the order you want to return.

2. Then click the "Apply" button.

3. Then you will enter the information filling page.

Bian Xiao, click here the application is an overdue order.

There is no back button! Another order is in return status.

Select regression,

Then write down the reasons and upload photos of the items.

Then submit the application.

4. After the application is successful, the mobile phone will receive a SMS prompt!

Then you send the address according to the item on the text message.

Call the courier to deliver the goods.

5. There will be a courier number after delivery.

You need to fill in the courier number,

Then click Repair/Return in the left navigation bar.

6. Then click "View Repair/Return Record". Then click the view button at the back of the order.

7. Then click the "Fill in the delivery information" button.

8. Then fill in the logistics number carefully.

Express fee and then click the confirm button.

9. After submission, you can check the return progress in Repair/Return.

10. After the return is successful, you can click to view the refund record. The whole return process will be done.