E-commerce examination is divided into two parts: theoretical knowledge examination and operational skills examination, with a percentage system, and those with both scores above 60 are qualified. Its examination form is divided into two aspects: theoretical part and skill part. The theoretical examination is conducted in the form of closed-book written examination or computer examination, and the skill examination is conducted in the form of computer operation, scheme design or defense. There are two kinds of theoretical examination questions: standardized and non-standardized At present, the development and promotion direction is the former, which generally has two forms: one is the multiple-choice form, * * 1 00 multiple-choice questions, each question1,and the examination time is 90 minutes or 120 minutes; The other is a combination of 80 multiple-choice questions and 20 true-false questions, each question is 1 minute, and the examination time is 90 minutes or 120 minutes. The type of skill test is uncertain, and task indication questions are generally used, that is, computers specify and complete related tasks within a certain period of time. Although the topics are few, they cover all the contents in the examination syllabus, so the examination time is 120 minutes. The e-commerce exam has formulated corresponding outline standards and has become the guiding program for everyone who takes the e-commerce exam. The national vocational examination standards for e-commerce teachers are also divided into four grades. Different grades require different contents in theoretical examination and skill examination, and their distribution ratio is also quite different. E-commerce technician exam outline 1. exam description 1. Examination requirements: (1) Familiar with the basic knowledge of computer systems and common I/O equipment; (2) Familiar with the basic knowledge of computer main components and their functions; (3) Understand the basic knowledge of the operating system and its installation and operation methods; (4) Familiar with the operation method of office software that I often use; (5) Familiar with the basic knowledge of multimedia, computer network and database system; (6) Familiar with the concept, development stage, characteristics and basic operation mode of e-commerce; (7) Be familiar with the online transaction process and understand the basic knowledge of online payment, payment tools and payment systems; (8) Master the basic knowledge of C and Java programming; (9) Master HTML language, understand XML language, and be familiar with Dreamweaver and FrontPage web page making tools; (10) Master VBScript or JavaScript scripting language, and master ASP and JSP dynamic web page making technology; (1 1) Master the basic methods of e-commerce website construction and webpage design; (12) Master the basic knowledge and operation methods of website operation, maintenance and management; (13) Familiar with information security knowledge and basic knowledge of e-commerce security technology; (14) Understand the key points of laws and regulations related to e-commerce and be familiar with the professional ethics requirements of e-commerce practitioners; (15) can read and understand simple English materials in related fields; 2. People who pass this exam can understand the basic knowledge of computers and e-commerce; Familiar with the use of common office software; Be able to design websites and make web pages according to the requirements of enterprises; Be able to manage and maintain the daily operation of e-commerce websites; Have the practical working ability and professional level of assistant engineer (or technician). 3. The subjects set in this exam include: (1) Basic knowledge of computer application and e-commerce, the exam time is 150 minutes, written test and multiple-choice questions; (2) E-commerce application technology, the examination time is 150 minutes, written test, question and answer. Second, the examination scope Examination subjects 1: Basic knowledge of computer application and e-commerce 1. Computer system basics 1. 1 computer hardware basics 1. 1 computer types and characteristics 1. 1.2 main components and functions of computers 65438. 438+0.3 Functions and usage of commonly used computer equipment 1.2 Basic knowledge of computer software 1.2. 1 Concept of system software and application software 1 .2.2 Basic knowledge of operating system Main functions of operating system Installation and use of commonly used microcomputer operating system and network operating system graphical user interface and operation method 6 5438+0.3 Basic knowledge of programming language, data types, operators and operations of programming language, basic knowledge of programming language control structure and data transmission XML language, basic concepts of object-oriented programming and visual programming 1 .4 Basic knowledge of database system 1.4. 1.4.2 Basic concepts of database system 1.4. 2 Structure of database system 1.4.3 Basic knowledge of database management system Main functions and features of database management system 1.4 Basic control functions of database. Basic knowledge of language (SQL) 1.5 Basic knowledge of multimedia Basic concepts of multimedia and basic processing methods of applying multimedia information Basic knowledge of computer network Basic concepts, classification, composition and topological structure of computer network WAN Basic knowledge of local area network protocols and standards (OSI/RM, TCP/ IP) Basic knowledge and application domain name and IP address of common network communication equipment Basic knowledge of Internet and Intranet 1.7 Basic knowledge of computer application Operation method of common office software Basic knowledge of information management and information processing Basic knowledge of word processing and operation method of word processing software Basic knowledge of electronic report processing and operation method of electronic report software Presentation making method, e-mail processing operation method, Internet information search and browsing methods, commonly used retrieval tools 2. Basic knowledge of e-commerce 2. 1 Basic concepts and business processes of e-commerce application 2.2 E-commerce and its development Global e-commerce development China e-commerce development 2.3 E-commerce mode B2B mode B2C mode other modes 2.4 E-commerce basic environment network and information dissemination infrastructure, policies and regulations, Technical standards, information resources and their forms of expression, trade service infrastructure, e-commerce service 2.5 online payment system, online payment means, concepts and characteristics of electronic payment, methods and security of electronic payment, electronic payment process, electronic payment tools 2.6 basic concepts of logistics, traditional logistics and modern logistics and modern logistics mode of supply chain 3. Basic knowledge of e-commerce system development and operation 3. 1 enterprise e-commerce application and its construction 3. 1. 1 main fields of enterprise e-commerce application 3. 1.2 Various stages of enterprise e-commerce application construction 3.2 Basic knowledge, demand analysis, scheme formulation and basic content of website construction. Determination of content framework, technical selection, structural design, webpage design, website testing and website information release 3.3 Basic knowledge of system operation and management 3.4 Basic knowledge of system maintenance 4. E-commerce security knowledge 4. 1 information security basics information security basic concept security protocol (SSL, protocol) information encryption technology and application digital signature and application identity authentication and identification 4.2 network intrusion and prevention 4.3 computer virus prevention 4.4 types and prevention of computer crimes 5. related laws and regulations 5. 1 intellectual property protection basics 5.2 e-commerce related laws and regulations 5.3 e-commerce practitioners. E-commerce English can read and understand simple English materials related to this field 2: e-commerce application technology 1. It is feasible to know the planning of e-commerce application system 1. 1 content and method of e-commerce application system planning 1.2 e-commerce application system. Sex analysis, demand analysis, information collection methods, feasibility study, e-commerce solutions II. Understand the architecture design of e-commerce system 2. 1 e-commerce security strategy, overall system security strategy, network security strategy and application security strategy 2.2 e-commerce payment and settlement mode, payment tools, payment process and fund settlement mode. Formula 2.3 E-commerce business model design, profit model and logistics scheme 2.4 E-commerce website design basis, website overall performance estimation, database, and selection of Web server configuration of application server 3. Supporting technology of e-commerce website 3. 1 network and communication technology 3.2 EDI technology 3.3 database technology 3.4 e-commerce software technology 4. E-commerce website technology and development 4. 1 e-commerce website design 4. 1 web page design screen is empty. Time, response time, link, framework 4. 1.2 content design, text editing, readability, multimedia (pictures, videos, three-dimensional graphics) 4. 1.3 site structure design, home page, navigation, linking internal web pages 4. 1.4 business process design 4.2 web page design programming language HTML Markup Language 4.2. 2.2 c, JAVA Language Foundation 4.2.3 VBScript or JavaScript Script Language 4.3 Operation and Maintenance of Dynamic E-commerce System 5. 1 Collection, Processing and Release of E-commerce Information 5.2 Use of Common Network Maintenance Tools 5.3 System Maintenance and Update, Suggestions for system improvement 5.4 Data backup and recovery 5.5 Troubleshooting of common system failures 5.6 Network load and traffic detection 5.7 Web log management 3. Examples of problems (1) There are two main security threats to multiple-choice e-commerce systems: computer network security threats and business transaction security threats. The following security threats do not belong to commercial transactions. A. information leakage and tampering B. identity impersonation C. database system attacked D. transaction denial (2) question and answer Read the following statement about commodity trading network and answer questions [1] to [4]. A company needs to establish a commodity trading network, through which it can sell goods online in the whole country and even the whole world. The company mainly sells computer software, hardware products, books, audio-visual products and other information knowledge goods, and finally hopes to build a large-scale electronic chain commodity trading system with rich products and complete categories. The company hopes that the commodity trading network can provide users with a convenient, fast, low-cost and complete electronic shopping environment and bring benefits to the company, so it has the following requirements for the website: 1) The website should include the introduction and contact information of subsidiaries, specialty stores and distribution points of the head office distributed all over the country. 2) It can provide consumers with a variety of ways to browse and query goods. Consumers can inquire about commodities according to their classification, or they can conveniently inquire about the commodities they are interested in according to the limited conditions such as commodity name, direct selling price, commodity manufacturer and preferential margin. , and can provide information such as preferential products, latest news, best-selling charts, questionnaires, membership services, etc. 3) In the whole process, consumers can easily put goods into the shopping cart and add or subtract goods in the order. 4) A variety of payment methods can be provided to facilitate customers to order. 5) An application encryption subsystem is needed to ensure the security of transactions and information transmission. 6) Sales analysis system, inventory management subsystem, settlement subsystem and distribution subsystem are needed in the background. [Question 1] What are the common web page layouts? How should the company's commodity trading network be laid out? How should the content of navigation bar be designed reasonably? [Question 2] What are the popular payment methods for transactions at present? Which payment methods are more suitable for this company? [Question 3] Briefly describe the basic concept of safety. What are the common security protocols in e-commerce? For this company, how should members/customers ensure the security of the online ordering process when they make electronic ordering online? [Question 4] Briefly describe the process of online transaction, and draw the flow chart of the whole ordering process of consumers according to the characteristics of the company.