JD。 The management concept of COM: get a better user experience through low cost and high efficiency. Behind the sustained and rapid development of JD.COM is the success of JD.COM. The management concept of COM has been confirmed. After years of exploration and practice, Mr. Liu, the founder and CEO of the group, put forward the "inverted triangle" management model, which is also the core of JD.COM. The management idea of COM. In this model, the team is at the bottom, which is the cornerstone of JD. The rapid growth of COM. The second floor is the supply chain system continuously built by JD.COM, which consists of three systems: IT, finance and logistics, and manages the information flow, cash flow and product flow in JD.COM. It is particularly worth mentioning that JD.COM started to build its own logistics system in 2007, built a nationwide logistics system, and launched innovative services such as Jijida, 2 1 1 time limit. Copyright belongs to 123 Library 123tsg.com? At the same time, JD.COM adheres to the development concept of "technology-driven", builds an IT system capable of handling massive orders, and constantly leads innovation with technology. The third layer of the model is the evaluation index of all employees in JD.COM Company, namely cost and efficiency. JD.COM always pursues "low cost and high efficiency".
This is true for both e-commerce business and Internet finance business. Taking e-commerce as an example, JD.COM has achieved lower operating costs and higher operating efficiency than offline physical stores, thus achieving sustained and high-speed business growth. At the top of the model, the user experience consists of three aspects: product, price and service, from which JD.COM learned. COM's "more, faster, better and cheaper" has come, that is, it has been pursuing more comprehensive product categories, better product quality, lower product prices and better customer service. Since its establishment, JD.COM has continuously expanded its categories and provided users with a one-stop comprehensive shopping platform. At the same time, it has adhered to the principle of "authentic licensed products" and paid attention to product quality. All this stems from the business philosophy of putting user experience first.