CNKI project is an information construction project aimed at realizing the dissemination, enjoyment and value-added utilization of knowledge resources in the whole society. Initiated by Tsinghua University and Tsinghua Tongfang, it was established in June 1999.

With the strong support of the party and state leaders, the Ministry of Education, Publicity Department of the Communist Party of China, the Ministry of Science and Technology, the General Administration of Press and Publication, the National Copyright Administration and the National Development and Reform Commission, and with the close cooperation of academia, education, publishing and library and information circles, and under the direct leadership of Tsinghua University, CNKI Engineering Group has adopted digital library technology with independent research and development and international advanced level after years of efforts.

CNKI Digital Library with the largest full-text information in the world has been built, and China Knowledge Resource Library and CNKI grid resource sharing platform have been officially launched. Through industrial operation, it provides the richest knowledge information resources and the most effective knowledge dissemination and digital learning platform for the efficient sharing of knowledge resources in the whole society.

Extended data:

Hownet service mode

1, remote service

Remote service is a service provided by Tsinghua Tongfangzhiwang (Beijing) Technology Co., Ltd. in order to improve the service quality for users. Remote service is a service mode in the Internet network, which is operated by the company's technical service engineers and coordinated by the user's technical engineers. With the help of screen sharing, remote access and file transmission, the operation failure of KNS mirror site can be quickly eliminated.

2. On-site service

The door-to-door service is completed by the customer service engineer of the customer service center of Tsinghua Tongfangzhiwang (Beijing) Technology Co., Ltd. The door-to-door service includes four forms: door-to-door training, door-to-door return visit, door-to-door data maintenance and door-to-door system maintenance. Users can call the service hotline or the local office to get on-site service when they need engineers to solve the problem.

3. Network services

Network service is mainly after-sales service provided to the majority of CNKI users with the network as the main medium. The content of network service includes: customer service area of website, communication service of BBS forum and topic selection consultation service.

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