1, network problem, it is recommended to check whether the network connection is normal.

2. The hot spring cloud disk server is out of order, so it is recommended to try again later.

3. The scan code has expired. It is recommended to obtain a new scan code.

4. The account number is abnormal. Suggest to contact Hot Spring Pan Yun Customer Service to solve the problem. If the above methods can't solve the problem, it is recommended to try other ways to log in to the hot spring cloud disk.